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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 4616 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers find value in the Xbox One X's superior graphics, 4K gaming capabilities, and enhanced performance, leading to an overall improved gaming experience. Many appreciate the smaller size and faster load times, but some users note the higher price point and limited storage as potential drawbacks. While some experienced issues with occasional lag or heat generation, the majority found the picture quality and ease of use to be excellent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 4,616 reviews
  • Rated 5 out of 5 stars

    Best Xbox yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs very smoothly and very clear image, highly recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only complaint is that it's a bit heavy other than that is terrific

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Faster than xbox one s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs all games are better framerates, supported ones run at either 4k, higher settings,or higher framerates. Highly recommended if you are looking to move away from pc to console.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for sharing the love for your new Xbox One X. We're especially glad that you're enjoying the true 4K gaming and steadier framerates. In case you're wondering what to play next, here's a list of Xbox games that have been enhanced for Xbox One X: https://www.xbox.com/en-US/games/xbox-one/xbox-one-x-enhanced-list

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son just loves this game console... Hasn't been off since he got it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I would buy it over and over again if I had a reason too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft is starting to blur the lines between PC and console gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his new Xbox! Would recommend this new system! No issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly amazing console. 4K makes such a difference. Def worth the $500

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Great 4k experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is great, it blows away any of my other 4k capable devices. And I like that all my Xbox one peripherals work with it. I have no regrets, and highly recommend this unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox One X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new Xbox One X is great. This is a must have if you are a gamer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas present

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The appeal for us was to be able to play the original Xbox games also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console is the best to game on. Games look so amazing on 4K hdr.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system is awesome but if you got an Xbox one S it's not worth it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    So far it works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it works great. Bought an hdr tv as well and it hooked up fine

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    All I Hoped for!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to finally take advantage of my 4K TV. Doesn't disappoint! I suppose the best example was COD WW2, I would say clarity is doubled and can very easily be seen between the prestige signs as seen on an XBOX S between the X.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Congratulations on making the leap to Xbox One X! We're glad that it's everything you hoped for, and that it complements your 4K TV well. In case you're wondering which games to play next, here's a list of great Xbox games that have been enhanced just for Xbox One X: https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    after I buy 1 more thing it wont be the same as xb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As of right now I don't see much of a difference from Xbox One to the x besides now having more storage space! However I still need to purchase a 4k gaming monitor, as soon as I do so I will then see Xbox x amazing differences

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Investing in a 4K display will definitely help you get the most out of your new Xbox One X, but you should see an improvement in your games even without one. To see which games have been enhanced just for Xbox One X, go here: https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great shipping came right on time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great shipping came in on time no delays. Would recommend to a friend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for gaming and movies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grand children having a great time playing games and watching movies

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox one x

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good gaming system. Can't say enough about it. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not For Me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot review this item, since I bought it as a Christmas present.

    I would recommend this to a friend