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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.9 out of 5 stars with 430 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox One X 1TB Gears 5 Limited Edition Console Bundle's design, performance, and picture quality, highlighting its sleek aesthetics, powerful capabilities, and stunning 4K visuals. Many appreciate the console's ease of use and the comfortable controller grip. Positive feedback also focuses on the impressive sound effects and the value for the price, especially during sales.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-430 of 430 reviews
  • Rated 4 out of 5 stars

    xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice console, great case, we never received the gears 5 game, unless it was overlooked

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're sorry that you didn't get your copy of Gears 5. The digital code good for a full-game download of Gears 5 is printed on a card included inside the packaging. We recommend rechecking the box to make sure you didn't miss it.

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Xbox One X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console worked great before I upgraded to a the Series X.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great looking Console

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not a huge xbox fan but I do like the Gears of War franchise. The detail on this console and game is awesome. The only issue that I had with this is the controller was constantly disconnecting. It eventually stopped but was still a little frustrating.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great game if I could use it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing the system and plunging it up, was not able to use because all the games require high speed internet which I do not have… have to return the system

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not the one wanted!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my grandson, but it was not the one he wanted. Had to exchange it for the Star Wars one. However, this is a very popular model and the only problem with it was the skull design that he was not a fan of.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad tech support

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just went out on me lasted only a year and tech support wants me to come in store

    No, I would not recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Love Xbox

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the console. Have been using this for the past 4 years and no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound

    Rated 5 out of 5 stars

    Xbox is a great experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Xbox one X is one of the best looking console i have ever played. It also has a special turn on sound effect that is exclusive to this console

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gears edition

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product fast and reliable most definitely recommend

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased this console from the Best Buy in Yakima on the 3rd of September. In exactly one months time, October 3, I had started experiencing console defects. The Xbox one X powers off on its own. Whether I’m in bed afk for a few minutes or Mid game session it has turned off. Console has ventilation and isn’t hot. Yet still the defect persists. Four times in 2 days. For a system that costed me half a grand it seemingly went to garbage rather quickly. I had sold my Kait controller in order to purchase a wired controller so getting refunded is out of the question and no point in using my warranty to get the same console in return when it, the problem, will return in no time at all. Should have gone with the Xbox One s...

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're sorry that there's an issue with your new Xbox One X. The problem you describe is definitely not normal, so we strongly urge you to contact Xbox Support for assistance here: https://aka.ms/AA4w2z5

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft