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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 13199 reviews

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Rating by feature

  • Performance

    Rating 4.8 out of 5 stars

  • Storage Capacity

    Rating 4.2 out of 5 stars

  • Controller

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers commend the Xbox Series S for its affordability, compact size, and impressive performance, especially considering its price point. Many appreciate the ease of use and fast load times, along with the benefits of Xbox Game Pass. However, some users point out limitations in storage capacity and the lack of a disc drive as significant drawbacks. The console's resolution capabilities also receive mixed feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 588 Showing 11,741-11,760 of 13,199 reviews
  • Rated 3 out of 5 stars

    Broken Controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this about two weeks ago. Everything is perfect except the controller it came with was faulty. Basically, the left bumper gets stuck everything I shoot. Tried taking it back to Best Buy to get a replacement but they wanted to replace the entire system too which is very annoying bc of my games and what not. I’m very disappointed I was sold a faulty product and I was forced to purchase a new controller in the mean time.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Leah,

      We're sorry that there's an issue with the Xbox wireless controller that came with your new Xbox Series S. Every new Xbox controller comes with a 90-day limited manufacturer warranty from Microsoft so we recommend reaching out to Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love xbox and this one hits all the points! It does get hot kind of quickly but I guess that tends to happen with consoles. I bought it on sale.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son enjoys playing on his Microsoft Xbox Series S. I can monitor his usage using my Microsoft account.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Simple yet effective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first Xbox in years. I’m looking forward to playing some titles I’ve missed out on.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Disposable battery bummer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller runs on AA batteries. Not ideal! A chargeable controller needs to be the vibe for the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox X Series S

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console!!!!!!! I've always been a fan of Microsoft and Xbox!!! I enjoyed seeing my son face light up when he opened it for Christmas!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    HOT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good, but I don't know why it gets so hot 10 minutes after it's on

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed, but it works.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know this isn't the flagship console, but I'm not gonna lie, I'm a bit disappointed with the performance. Perhaps I'm just used to PS5-level responsiveness, so I'm not going to return it...but even just navigating the main UI often seems clunky and slow... and also seems poorly designed. Not very intuitive. I used to love Xbox 360, but my return to it has me quite underwhelmed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very low price for next gen gaming.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its not as great as the series x specs. But i get to play games enhanced. Besides 1080p gaming is where im comfortable in most cases anyways.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the compact size of the console as it doesn’t take up a lot of space. Works great as usual. No worries as always backed up by geek squad

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Great game system

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to home entertainment, love the game system and all it brings to my gaming life.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Unbelievable don't postpone, purchase!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    REAL FUN!!! With as many exciting game you play the children because of the holiday stayed up late to play as many games as possible YAY!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    XBOX ONE S

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my fiancé loves her gaming system waiting for her to open it so I can see what it looks like. im looking forward to playing her online now!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Digital XBox gets the job done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little game system if looking just for a simple upgrade from previous Xbox. All digital so don't have to worry about buying disc.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted the Xbox series X but could not find it anywhere on line since it has been released. So I had to settle for the S.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox S

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with my purches and the great deal I got on it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you dont want to spend the money, or wait for the Series X to be in stock, this is the way to go. Excellent upgrade over the Xbox One.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it,, but they didn’t give an offer on price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good console, faulty controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The console is really good and the games look nice, but my controller batteries barely last me 2 hours. Microsoft support is useless.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Grand Son Loves To Play

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grand son loves to play with X-Box Still learning controls

    I would recommend this to a friend