Customer Ratings & Reviews

Console works great but one of the buttons on the controller is getting stuck within a month of purchase.

got this for my son to travel with, not even storage, had to buy expansion to install a few games.

Applied for a best buy card got approved for more then i expected

It definitely keeps the kids occupied but Internet issues always occur which make it lag or shut down often

Great purchase for husband and son. Hours of family fun. Love it

Wroth buying my son loved it . Set up was quick and easy

Updating to this console has been great. I recommend.

Digital x box sucks . HDMI port is easy damage . This is. My second one in 4 months . I have to rebuy it because I had geek squad warranty for 2 years that I paid 60 and it broke within 3 months and instead of replacing they gave me store credit and 60 I paid for geek squad is gone . No x series available in house over a week so have to get stuck with this mess again . Geek squad is worthless

Little box that can’t remember anything and the god that created it no longer listens to its prayers and pleas. Pitiful

Product was defective and service was horrible. Terrible process working with third party sellers as well. I have spent a ton of money at best buy over my life but this interaction lost me as a customer. I'd recommend a better system if you all third party products on your website.

not good, it wasn't good. I did not enjoy. not the best. could have been better.

Not a fan of the "no disc" slot bc my old games sit around with no purpose.

Damaged box looks bad can’t display box because of the damage.

Oh my god, I'm a PlayStation fanboy, but this thing is so amazing. Everything down to the last detail is perfect with this console...Kind of. The console's build is very compact, lightweight and comfortable. It's easy to transfer the console from spot to spot in your home, houses, long-distance areas, everywhere, it's insanely easy to transport this thing. However, like everything, every port is at least 72.5% flimsy. Not to say that this is Microsoft's fault, it's a fault overall with every type of HDMI port, even the PS5. The console however with me can get uncomfortably hot around the vent and panels (which I'm not too upset about because this happens because of the demand for processing power.), however the fan is LOUD which is the only issue I have. The controller also feels great and actually is really comfortable to play with. However, it took less than 3 months to get drift in mine which I put up with before I bought the SCUF Instinct Pro Performance controller which is expensive but great. The storage is admittedly the worst part of this system honestly. With only 512GB base, its extremely difficult to keep games installed and makes you constantly have to uninstall something to install a semi-decently sized game. Aside from that, if you're a casual gamer who doesn't want to pop a ton of money into a gaming console, the Series S is an absolutely perfect and amazing option for anyone.

Every time I sign off, it won’t sign back on without resetting the whole console and creating a new account… don’t know what to do.

Gaming isnt the same like it used to be.. Everything is subscription based and you don't really own the games with the console being digital only.

Device did not work. Best Buy sent us to a 3rd party. Online customer service was super rude and zero help.

I’ve been having trouble recovering items that I had purchased and still till this day haven’t received anything still waiting and still having issues.

Not worth it anymore. I retuned it after microsoft made a terrible mistake to price out the consumer

very poor quality of the product I do not recommend it