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Customer reviews

Rating 4.8 out of 5 stars with 13190 reviews

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Rating by feature

  • Performance

    Rating 4.8 out of 5 stars

  • Storage Capacity

    Rating 4.2 out of 5 stars

  • Controller

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 165 Showing 3,281-3,300 of 13,190 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Series S

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item caught me off guard as you wouldn’t expect anything from it in terms of performance and power due to its size but I was totally wrong! This console has the power and performance to keep up with the best of them!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Trey,

      Thanks for taking the time to share your thoughts. We are happy to hear that you are impressed with the power and performance of the Xbox Series S. Wishing you happy gaming!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best is the best

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful service nice easy will buy again. Awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    21st Birthday gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    21st Birthday and my gaming son wanted the new Xbox Series S. Loves playing Madden and the new College Football games on it with his friends. Doubles as a smart device letting him get on NetFlix, Max etc so he does not need a Smart TV at college.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    XMAS GIFT

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sister bought it for her friend for Christmas & she loves it! Plays it all the time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Console works great, Citizens One problems.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Console is good and I have not had any problems with it, DO NO DO USE THE CITIZEN'S ONE FINANCING OPTION. As far as I can tell so far it is just a run around making you call in each month to get a new code for Xbox Game Pass. You are better off to either buy the console by itself. Or just keep calling to get codes everyday until you have a years worth of codes.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    So much smaller than the older model

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his new Xbox. He had an older model for years before this new model. He especially likes that it is so much smaller than his older model.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got what I expected and don’t regret buying it. If I’m going to be honest I would save up for the series x instead.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best console for the recreational gamer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not a hardcore gamer. Really fast. Plays war zone and the racing games really well. What was a big deal for me was WiFi speeds and this far surpasses my last gen console (which I bought at release).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for casual

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a temporary entertainment console when I moved. This little Xbox provided exactly the kind of casual gaming i needed after work. Not too expensive, and runs well

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great bang for your buck, but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At the price point this is a great console. What you need to know is this. Yes this is a 1440p console. However, if you do not have a 4K capable display, you can not output in HDR. This is such a huge oversight. This product is sold as a 1440p console, yet, you cannot enable HDR unless you can output 4k on your display. I docked one star for this very reason.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad that you're enjoying your new Xbox Series S for the most part. To use your Xbox console in HDR mode, you also need to make sure that your TV has HDR enabled in its settings. For assistance, we recommend reaching out to Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/display-sound/hdr-tv-settings

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my 7 year old, he absolutely loves this..ive played a few times..well worth the money, great purchase and deal

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing,everywhere was sold out but Best Buy had this option on line that they would release a few at a time to put in your cart and guess what I was a lucky one .My nephew was ecstatic Christmas morning thank you best buy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Affordable option for next gen

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very impressed with the Xbox Series S. It's a great console for gamers who are looking for a powerful and affordable option.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Win

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it from the open box store because they had it priced wrong which was lower than it should have been so it was a win for me.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Xbox out! Fast loading and downloading times!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Great console for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The kids love the new xbox. The graphics are amazing...especially since this was an upgrade for us from a 360. I like the ability to try different games through game pass as well. I did waffle a little between getting the s or the x as we have a lot of games that we won’t be able to use now but for the price we decided this was a better fit for our family. Overall, the kids love it!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are happy to hear that your kids are loving the Xbox Series S and that your family is happy with the upgrade to it. Thank you for sharing this with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. Low storage but overall great quality. Will get a little hot if left on all day but what pc doesnt

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very good. A must buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this . Works flawless no issues. A year later and still perfect

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    has been a great console so far the only thing that bothers me is only 500GB of storage but i can not complain since it’s lower then the xbox series x. Other then that an amazing product and great customer service.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Diego,

      Thank you for taking some time to share your thoughts with the community! We're thrilled to be a part of your next-generation gaming experience, and happy you are enjoying your new Xbox Series S Console so far. We're sorry you've experienced an issue with storage capacity, and think we can help. Below is our link to helpful tutorials and how-to guides on storage configuration, and maximizing your console. Find all you need to get started, here: https://support.xbox.com/en-US/help/hardware-network/storage/manage-storage

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox bruh!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my son a new Xbox once his older version died, no issues with this new one! Lots of fun

    I would recommend this to a friend