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Customer reviews

Rating 4.8 out of 5 stars with 13196 reviews

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Rating by feature

  • Performance

    Rating 4.8 out of 5 stars

  • Storage Capacity

    Rating 4.2 out of 5 stars

  • Controller

    Rating 4.7 out of 5 stars

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96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 447 Showing 8,921-8,940 of 13,196 reviews
  • Rated 5 out of 5 stars

    Good Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a pretty good experience. My package was a day late but I called and he let me know that it would be there the next day and everything was pretty smooth. Recommend Best Buy in general for anything retail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loveable game

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an excellent condition.. it came quick in a hurry

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Only one fault

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great only downfall you need xbox live to play games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series s

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product with excellent costumer service, makes purchasing so easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Staff was very helpful and friendly

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it works great but remote did not cone with a charger.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    Good deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs fast and quiet , not taking CDs took me a while to get used to but if you get games during sales it's not so bad. You can realistically only hold 2ish big games or 4 to 5 small games before you run out of system memory.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Over what i expected

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing console, gaming experience was out of this world.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great purchase

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this except he can play all his video games from his other Xbox

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Still can wait 6 months

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Improved loading times but no major change’s in games or graphic’s yet worth $300

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great little piece of machinery. I enjoyed everything about using the XS. Enjoyed it so much that I decided to return it for the Series X. I don’t notice much difference between the two but I always buy the highest model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and I will continues to buy electronics from best buy and phenomenal customer service representatives.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great system for the price! The only thing they could do better is have it come with a little more memory.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Size

    Rated 5 out of 5 stars

    Nice purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    next gen console for a nice price, reliable, quiet, and simple. a nice bang for your buck and a copact size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just do it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game Pass is the best thing going in gaming right now. 299 + 15/mo is the easiest way to get into the current gen of gaming and get hundreds of games to choose from. This is the best overall deal of any system currently… IF you can find one :/

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      The combination of your new Xbox Series S Console and an Xbox Game Pass Ultimate subscription may just be the most powerful duo in all of gaming today! We're excited to be a host for your next-generation experience. Thank you for sharing your thoughts with the community. We appreciate it, and are glad you are pleased with your purchase!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for a next gen(ish) system. Price point for non disc based system better than the non disc PS5.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    Not enough storage

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There isn’t much storage but u can buy a external hard drive for like 60$ so it all good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox gaming Console

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with my Xbox purchase and I would recommend Bestbuy for any of my electronics! I even added the 1T storage for extra space.

    I would recommend this to a friend
  • Cons mentioned:
    Disc drive

    Rated 4 out of 5 stars

    Love my new gaming system

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took me a while to get used to not having to use Discs . The pic quality is fantastic .

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what was expected. Love it. Came in on time and easy to pick up. Graphics are good and fast downloads.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Andrea,

      We are loving that you love the Xbox Series S and its amazing features. Thank you for sharing your experience with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft