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Customer reviews

Rating 4.8 out of 5 stars with 13196 reviews

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Rating by feature

  • Performance

    Rating 4.8 out of 5 stars

  • Storage Capacity

    Rating 4.2 out of 5 stars

  • Controller

    Rating 4.7 out of 5 stars

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96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 475 Showing 9,481-9,500 of 13,196 reviews
  • Rated 5 out of 5 stars

    Great Birthday gift!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not the X but it gets the job done. Bought this for my baby bro for his Birthday. He was definitely very pleased with it...Especially coming from the original Xbox 1.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unreal that I was able to place my order at the Hoover location and would Not be available until Monday the 21. 20 minutes later it’s available in Trussville. Can’t say thanks enough about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a bit complicated to get setting up and right after it was hard to use

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Console

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pair it up with GamePass and you get a great little gaming console for 1440p monitors. Loading times and responsiveness is amazing.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      The combination of your new Xbox Series S Console and Xbox Game Pass Ultimate subscription truly is one powerful duo! Being able to explore hundreds of exciting titles at the highest level is a real perk. We're thrilled you've paired the two, and have been enjoying the experience they offer! Thank you for taking a few minutes to share your story with us. We appreciate it, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    It's great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's really alot like the xbox one, but with true 4k and HDR. It sucks it doesn't have a disc drive but i don't use it much anway. Im glad it has upgradable storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New upgrade xbox compare to his old one.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son said that he loves this new xbox series s and the upgrade of the product and color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best console purchase experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best console purchase I've ever made. This little box does everything and more, and at a fraction of the cost. Plus, Best Buy is awesome and got it to me early. 10/10 would buy again

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Pete,

      We're thrilled that Xbox Series S is the best console you've purchased! Thank you for sharing how well it's working for you; we hope you have a lot of fun playing games with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    xbox series s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little system that packs a punch, would recommend!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is amazing and has no flaws. I have been using this for about 1 month now and I feel like it is amazing! Just wished it came with more batteries for the controller.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gaming console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found online and was able to pick up from my local store. Was able to walk in and go directly to the counter and did not have to wait at all for anyone to assist. My order had already been pulled and the gentleman went over all the warranty options and finished up and was out in less than 15 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBOX is Superior to PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console & you can play remotely on your phone or from your TV to another room! PS5 can't even do that which is why i ended up going with XBOX

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 3 out of 5 stars

    Great until you run out of storage.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my kids' gaming loft. Perfect for that setup. My only complaint is the severe lack of storage space. Only about 300gb of usable storage. And the official 1tb expansion is $200+. What a joke.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Adam,

      We're glad that you're enjoying your new Xbox Series S for the most part. If you're running low on storage, you have a couple of options. While the best solution is to invest in the Seagate SSD 1TB Expansion Card for Xbox Series X/S, we understand that it may not be right for everyone. Another solution is to add a standard external hard drive, which can be used to store and play Xbox 360 and Xbox One games that have not been enhanced for Xbox Series X/S.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    xbox series s is awsome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a really good console zero lag takes like 1 2 3 4 5 10 minutes to download a game and games launch in like 10 seconds if you find the xbox series s in stock you should definitely buy it

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for sharing with us. We are thrilled that you are enjoying the Xbox Series S and its amazing features. We hope that you continue to enjoy it and how fast it is.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for what I need. I play video games occasionally when I have time and like to bring it with me when I go places sometimes. With it being so lightweight it’s easy to being with me.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Jessica,

      We are happy to hear that you are enjoying the Xbox Series S. Thank you for sharing your thoughts with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Fantastic for the Casual Console Gamer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mainly game on PC, so I didn't need the Series X. At $300, plus gamepass, it's great for when I just want to sit back and relax instead of lean in and sweat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox series S came in relatively quick on the first round of pre-orders. I can only review based off of Best Buy’s service because I sold it the moment I received it! 5/5 would do it again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! I got this for my son and he is always on it. Best part is that I don’t have to buy Disc and worry about them getting scratched cause it’s all digital. Best purchase ever

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Mel,

      We're excited to hear you son is enjoying his time playing on your family's new Xbox Series S Console! Its disc-free configuration is a true sign of next-generation gaming, and we're thrilled you are reaping the benefits. Thank you for sharing your story! If you are looking to add a few more titles to your catalog, we recommend pairing with Xbox Game Pass Ultimate. Gain instant access to hundreds of player-loved games, gathered from across all genres of gaming. Find all you need to take your gaming to the next level, here: https://www.xbox.com/en-US/xbox-game-pass

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system!!!!!! Definitely a good buy!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    As expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works As expected. No complaints. Would recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 3 out of 5 stars

    Good system...not enough storage.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only downside is the internal storage. 500 gigs is really 380. So if you download a game like call of duty (close to 200 gigs). Plus all the updates. You will not have room for another big game. The external that is sold for this system is a total rip off at 200.

    No, I would not recommend this to a friend