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Customer reviews

Rating 4.8 out of 5 stars with 13198 reviews

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Rating by feature

  • Performance

    Rating 4.8 out of 5 stars

  • Storage Capacity

    Rating 4.2 out of 5 stars

  • Controller

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 588 Showing 11,741-11,760 of 13,198 reviews
  • Rated 5 out of 5 stars

    Sweet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. Great upgrade and games are unbelievable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series S

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ease of purchasing and pickup was outstanding.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son enjoys playing on his Microsoft Xbox Series S. I can monitor his usage using my Microsoft account.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this so far. I would have given it 5 stars but the controller stopped powering on within a week. That's the only disappointment.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for taking some time to outline your experience for us! We're thrilled you are enjoying your new Xbox Series S Console, and think we can help with your controller issue. Below you can find a link to our host of helpful how-to guides and tutorials on troubleshooting all of the most common issues users may encounter, including power on/off functionality. Find all you need to know to get back in the action, here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very low price for next gen gaming.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its not as great as the series x specs. But i get to play games enhanced. Besides 1080p gaming is where im comfortable in most cases anyways.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox s curbside purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase. I was confident using curbside

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Xmas present

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Xmas present for my little bro. He loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the compact size of the console as it doesn’t take up a lot of space. Works great as usual. No worries as always backed up by geek squad

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Disposable battery bummer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller runs on AA batteries. Not ideal! A chargeable controller needs to be the vibe for the future.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Unbelievable don't postpone, purchase!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    REAL FUN!!! With as many exciting game you play the children because of the holiday stayed up late to play as many games as possible YAY!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Console runs fast and otherwise works as it should

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GOOD ITEM

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good I would recommend it to anyone who necessarily wants it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    XBOX ONE S

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my fiancé loves her gaming system waiting for her to open it so I can see what it looks like. im looking forward to playing her online now!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    HOT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good, but I don't know why it gets so hot 10 minutes after it's on

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you dont want to spend the money, or wait for the Series X to be in stock, this is the way to go. Excellent upgrade over the Xbox One.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Broken Controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this about two weeks ago. Everything is perfect except the controller it came with was faulty. Basically, the left bumper gets stuck everything I shoot. Tried taking it back to Best Buy to get a replacement but they wanted to replace the entire system too which is very annoying bc of my games and what not. I’m very disappointed I was sold a faulty product and I was forced to purchase a new controller in the mean time.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Leah,

      We're sorry that there's an issue with the Xbox wireless controller that came with your new Xbox Series S. Every new Xbox controller comes with a 90-day limited manufacturer warranty from Microsoft so we recommend reaching out to Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Solid game console

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredibly fast and easy gameplay. If you have reliable wifi, this is your go-to.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed, but it works.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know this isn't the flagship console, but I'm not gonna lie, I'm a bit disappointed with the performance. Perhaps I'm just used to PS5-level responsiveness, so I'm not going to return it...but even just navigating the main UI often seems clunky and slow... and also seems poorly designed. Not very intuitive. I used to love Xbox 360, but my return to it has me quite underwhelmed.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great for price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At $250, its very hard to beat. I just wish storage expansion was as easy as the ps5

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hello

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good choice needs more memory tho Awesome game....

    I would recommend this to a friend