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Customer reviews

Rating 4.8 out of 5 stars with 13198 reviews

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Rating by feature

  • Performance

    Rating 4.8 out of 5 stars

  • Storage Capacity

    Rating 4.2 out of 5 stars

  • Controller

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 622 Showing 12,421-12,440 of 13,198 reviews
  • Rated 3 out of 5 stars

    Reliable

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what you pay for but I would hold out for the Xbox Series X.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Didn’t feel so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not that great in terms of playing. Its hard to get in touch with Microsoft technical support if we have any issue.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not impressed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs really good wifi service it seems to be a good idea but the fact that it HAS to have WiFi is kinda a deterrent also

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Xbox series s had connections problems

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not staying connected to the internet and than it won’t connect back to the internet. I never had this problem with my ps4

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good so far

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy to set up worth buying it i recomment it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hubby has one already and our eight year old son said he would like either this or a PS5 so this was on sale and easy to find so it was a easy decision! Cant wait to see his face!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for a gift.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have yet to see a big difference. Ended up giving it to my son and keeping the Xbox One S since until a Series X comes out.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Rough

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has problems connecting to the Internet mind you it’s brand new, picture is completely destructive and laggy, and has trouble running online games with one gigabyte upload and download overheats and turns off after 3 to 5 hours of play. May just be the worst console ever created for gaming.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    Beginner yes

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Space add up fast. For beginner yes. But gamers no.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    game day is on

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It as just what he wanted to fulfill his wish list

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console for the Best Buy price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great low end console, I'm Ok with 2k gaming and looks wonderful on my LG 55 inch HDR panel. I added the 2 TB external drive now have 2.5 TB for games. Could not be more happier.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Video Games

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox S but its really the low end specs of the console that was a drawoff for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So excited to get this!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my brother for Christmas and he was so excited!! It came easy in the mail and it was an easy set up! I love the look and color of it, its very elegant and clean

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 2 out of 5 stars

    Decent Console

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent console for a good price. It resets on some games.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poorly handled

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product rating 5 star best buy rating 1 star my box was CLEARLY smashed in and had a BIG hole I expect better

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    get a series x

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    over priced as always. If you are doing any gaming on a 4k TV the series X is a must.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 2 out of 5 stars

    not enough storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love it but 500 gigs is not enough 3 games take up all of the storage....

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    PS>Xbox

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dropped Xbox after the Halo 2 days. Bought this for my brother in law for christmas. I wouldn’t allow one in my house. We are a PlayStation family. We have 3 PS5s, 1 PS4, PS Vita, SuperNintendo, N64, Wii, Switch Lite, Switch QLED. Gamers Galore

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great digital console

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for our grandchild who loves to game. She loves it and uses it when allowed to play games (after schoolwork is done). Glad we purchased this from Best Buy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Returned

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was really small and compact but not being able to play disc games is really limited to as what you can do

    No, I would not recommend this to a friend