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Customer reviews

Rating 4.8 out of 5 stars with 13198 reviews

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Rating by feature

  • Performance

    Rating 4.8 out of 5 stars

  • Storage Capacity

    Rating 4.2 out of 5 stars

  • Controller

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 626 Showing 12,501-12,520 of 13,198 reviews
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap but has visual errors already after a few days of buying it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no hdmi input is a bummer, technically inferior as a media hub than the Xbox one X.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It can play next-gen games, but that's it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a true next gen console. I"d recommend waiting to get a PS5

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great system and price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and after a year I’ve had no issues. Bought because I couldn’t find the X in stock and this has been great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great if you are new to Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great gaming machine for anyone in a budget. Not as good as the Series X, but great if you want to try Xbox

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Series

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s cool some hardware issues depends on your console preference really

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry if there are any issues with your new Xbox Series S. Our team at Xbox Support may be able to help! We recommend troubleshooting the problem with them here: https://support.xbox.com/en-US/help/hardware-network/browse

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 3 out of 5 stars

    Decent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty decent compared to series x. Not as powerful but still packs a punch

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re an Xbox fan you should just go right to the series x and skip this onr

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only complaint is that it is not available in black. I own the Series X for my main gaming room and purchased this one to be able to jump on from bedroom when kids need help or wanting to join in and the primary system was in use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My son love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is so happy that i brought this for him. He love how fast and responsive the console and the load time is excellent.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Xbox Series S

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was a Christmas gift for my son. It seemed nice at first. We connected it to a newer model tv that will allow ultimate performance. The console overheats after 3 hours of use and game freezes constantly. So unfortunate because no other consoles are available to purchase.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    CRAP OF A XBOX!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this in December for my daughter. In February, it stopped working all together. In Less than 3 mths. I had to get ahold of Microsoft, because i did not get "a protection plan" with best buy. Microsoft said they will try refurbish, fix issue and if not able to then maybe replace, even though we have not havr the box close to 3 mth. I bought a new Xbox, 1 yr manufacturer warranty and less than 3 mths later u are telling me that u will " repair" and not replace??? Ridiculous, disappointed!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Happy son!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good to see these back in stock. Got this for my son and he loves it. The X is now for dad and the S for my boy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fair gaming experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tha package is damaged but it is in good shape. I did not set up it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBOX

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this XBOX. Although he plays mostly on PC, says the XBOX is great for online gaming with his friends.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 1 out of 5 stars

    Xbox series s

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Making whirring noises while disconnected. It has less storage space than advertised

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Xbox S

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an open box purchase, that was said to have just been returned. System works fine, but the controller does not work effectively. The buttons stick and one doesn’t even work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great Christmas gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Boyfriend hasn’t put the remote down since I bought it. Definitely recommend purchasing with the Xbox membership.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Crashing Next Gen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be aware that many games crash on this console, It is a great next gen console but it’s compromised because it cannot perform because games keep crashing. I returned mine and will not purchase again. I spent about $200 on digital content, couldn’t get to enjoy my games because of a crashing issue that seems consistent with other users reporting the same thing. Civilization VI crashes, NBA 2k22 crashes, NFL 22 crashes….., its not worth it because you cant even use it to its full capacity due to crashing problems that are known. Check for these issues via YouTube, Reddit, Qoura, Etc., this issue is known even for the series X.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as Christmas gift so item not in use at this time.

    No, I would not recommend this to a friend