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Customer reviews

Rating 4.8 out of 5 stars with 13198 reviews

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  • Performance

    Rating 4.8 out of 5 stars

  • Storage Capacity

    Rating 4.2 out of 5 stars

  • Controller

    Rating 4.7 out of 5 stars

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96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 630 Showing 12,581-12,600 of 13,198 reviews
  • Rated 1 out of 5 stars

    Disappointing Christmas Gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this system from Best Buy as a Christmas gift from “Santa.” Today is Christmas Day and the device will not turn on at all. We will have to return it once stores are open again and it looks like we may not find a replacement any time soon. In addition to this, my son received a Fire TV from Amazon. Again, today on Christmas, we unboxed it only to find that the screen was so severely cracked that you couldn’t see anything on it. While Christmas for my son isn’t ruined, his two main gifts were huge letdowns. He isn’t a kid to verbally let anyone know that he’s disappointed, but it’s obvious. I’m disappointed, too.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item i dont have to buy any of my games i can do it all online for cheap

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft continues to be at the front of gaming for all ages and all taste.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Junk never buying an Xbox product again

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is junk. Not sure if Microsoft is having issues with their dev portion but mine had to be reset 3 times in two days. Took it right back and no replacements in stock of course. Also just glitchy. Never buying an Xbox item ever again

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Regg,

      We’re sorry that there’s an issue with your Xbox Series S. Our team at Xbox Support may be able to help. We recommend contacting them for assistance here: https://account.microsoft.com/devices

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of fun my son , he got upgrade from an older version and loves his new

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    XBOX Series X is a JUNK JUNK JUNK

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For XBOX Series S I would like to provide a NEGATIVE FIVE (-5) rating, however that option not available. Since I purchased this console it worked for a week and after that it never worked. I was with XBOX Support more than 15 times. They replaced the device with another one and with the replaced one also a crappy one. They made me to send the second one also back to Microsoft and now I am waiting for the second replacement one. They haven't speed-up the process and it's been more than 10 days I sent my second one and waiting. Totally a crappy console. DONT BUY XBOX SERIES S. I don't even recommend this not even to my enemies (if I have). Worse Worse Worse product

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really glad i found this deal. My son will love this Christmas morning.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Regret

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Regretting buying this as it's pretty weak compared to the other next gen consoles, probably be a long time before I buy another Xbox console not enough games to justify not just using my ps5

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value just wish I would have looked for one with more internal memory

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBOX

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I like about the Xbox is you get to play the old Call of Duty zombies

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1440 P Machine

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little system that runs great @1440p @120 hz. Great deal for next gen

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Xbox series s

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good system but don't like having to pay every month for the honor to play..I should have gotten the stand alone xbox,cheaper in tbe long run

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Complicated

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little complicated to get started but figured it out. That is comming from a old guy. Probably will be returning it due to the fact I don't have time to be gaming anymore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas Gift Purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas Gift purchase for my nephew. He’s been wanting an xbox for some

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great as usual

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The white color is a nice change for Xbox. Great deal for Black Friday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good alternative

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good alternative if you just want to play digital games for the Xbox

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gamer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought one about a year ago never had the chance to use the first one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got what I was looking for at a great price. Hope to get series X next!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son enjoys playing on this. It's lasted this long so far so no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming device!! I recommend this product to gamers if all ages

    I would recommend this to a friend