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Customer reviews

Rating 4.8 out of 5 stars with 13198 reviews

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  • Performance

    Rating 4.8 out of 5 stars

  • Storage Capacity

    Rating 4.2 out of 5 stars

  • Controller

    Rating 4.7 out of 5 stars

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96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 641 Showing 12,801-12,820 of 13,198 reviews
  • Rated 1 out of 5 stars

    DO NOT PURCHASE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this item was defective and they did not refund the full cost

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Looks nice though

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of crap might as well just game on your pc if there gonna give you an Xbox on windows pc

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Smh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t let you play certain games with older gen consoles, stupid money grab

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Good things come in small packages.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decide to switch this time around , I am and was a ps4 person and I loved the games, The last of us , Uncharted 4 , The tomb raider series, Zero horizon dawn all wonderfull games in my stlye of gaming. Then I realized that playstion is always going to make there excusives available to the Ps4 surely with 100 million units out there. So Idecided to give Xbox a try and picked up a Series S. When it arrived and I openned the box I was shocked at how small it was , I heard reviews about it was compact and stuff but untill you see it in the flesh Wow it's small. Then I set it up downloaded my first game and it was an optimized game for the Xbox and WOW impressed. Really impressed , I am have trouble getting used to the dash board but that well come it's alot differnt than Playstation's home page. This unit really shines I hope xbox gets some great games soon for the new hardware. extremely satisfied with this unit now i have the ability of get Playstion exclusives and Xbox exclusives. Good things do come in small packages sometimes and this is one of them. Don't be afraid of grabbing the little brother it's a podent machine.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Was not me

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never picked up this item. This wasn’t me I been framed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    ?????

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    xbox series s 512 gb all-digital stop working oct 8 when i could have took it back to best buy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Game System not better than series x but still a good system

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item has less stuff then anything it came damaged and bestbuy wouldn’t refund or return it

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      We’re sorry that there’s an issue with your Xbox Series S. If you're unable to exchange this item, our team at Xbox Support may be able to help. We recommend contacting them for assistance here: https://account.microsoft.com/devices

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 1 out of 5 stars

    Not working

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't work......... ............................

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    bad quality control

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked for a week and started to have power supply issues which made it unplayable

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Xbox ... Yawn

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage system. Didn’t even want it. I bought it for a friend and sold it to him at retail price.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Jules

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t a big fan of this system. I’m more of a PlayStation person

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly not good. I have a gaming pc and nothing compares

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never buying a Xbox again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wouldn’t even power on had to return it and of course no more in stock to exchange

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Box came damaged

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Box came damaged, it was ripped all down the side and it wasn't as exciting for Christmas

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It sucks!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sucks!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Fix the bugs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to exchange the system already due to multi malfunctions that occurs

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We’re sorry that there’s an issue with your Xbox Series S. Our team at Xbox Support may be able to help. We recommend contacting them for assistance here: https://account.microsoft.com/devices

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 1 out of 5 stars

    Xbox s series is not good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dislike heating issue heats up have to erase caches and other stuff

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered my Xbox and it said It got delivered I Never got my Xbox smh

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    New look Xbox one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New style xbox one no new graphic design flaws digital

    No, I would not recommend this to a friend