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Customer reviews

Rating 4.8 out of 5 stars with 13198 reviews

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Rating by feature

  • Performance

    Rating 4.8 out of 5 stars

  • Storage Capacity

    Rating 4.2 out of 5 stars

  • Controller

    Rating 4.7 out of 5 stars

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96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 653 Showing 13,041-13,060 of 13,198 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and great product. Thank you. Dndnen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I highly recommend to anyone who games

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great console

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing and super fast!! Bought for my 5 year old.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    It's Nice Man

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun to play and awesome graphics. I like it and would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Xboxx

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good protect and arrived right on time my son was so happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Xbox

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got the new Xbox series s and the best console out there.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Avoid Xbox All Access from BB if you can.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered this a week and a half ago. No confirmation. No way to track item. And Best Buy won’t transfer items from one store to the next. I’m about to cancel my All Access and just wait another year. Your better off buying from Offer Up. This is why I don’t shop at BB. Get your All Access from Walmart. Good luck to those that still attempt it. Series S is awesome. The process of getting one even as a VIP is nonsense.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series s

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband for a Christmas gift but he couldnt wait to get so i gave it to him a month early he has non stopped been playing it and he likes it allot more then his ps4 he had before this, i will definitely be going back to best buy for any electronic items i need for my family.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Xbox series s

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s worth it best console ever can’t beat the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series s

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best console ever period I would recommend it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for recommending Xbox Series S! We're glad that you consider it to be the best console ever and we hope you continue to have a lot of fun with your new Xbox.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    New Xbox is a new xbox

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Runs well. Wish price would ever drop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series s

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about it is great. The FPS on the games chapter 20 is a new experience a whole new game changer. I recommend this for budgets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quashawn Ward's Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Loved every product that I have received from Best Buy, and I can’t imagine getting my products from anywhere other than here. Thank you Best Buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good system

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good enough for high tier gaming! Just make sure you have an elite controller

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Dababys son

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good console just sometimes it’s crashes not a big deal because it’s so fast

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great console but digital only has some cons on it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great console for what it is but also with some physical flaws to previous/current gen console owners. While I appreciate that someone gave this as an xmas gift I kind of wish I got the series X instead. A major reason is that obviously this is for digital games only and that is a big annoyance for myself as I have a ton of Xbox One games physically. Also like with the PS5 the current Series X/S exclusive games is limited as most games you play on these consoles are the previous gen games. Hence while you can get a digital game why would I pay $50/$60 for a game I already own physically? I do have a few digital games and honestly they look and play fantastically on this console giving better frame rates and higher resolution then the previous console though some you won't see a major difference if you own Xbox One X with the exception of some better frame rates.If you never owned a past gen console(PS4/Xbox One) then this is a great console to have but if you do own those previously mentioned consoles and have a ton of physical games for them then be patient and just get the Xbox Series X when it becomes available again like I will.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First buying a brand new console!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buying experience from Best Buy! Easy online transaction and easy pick up! Xbox was packaged very neatly and nicely! No damages to the box or Xbox!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Xbox purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty good. I would recommend this item for someone else to purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Not quite as good as a series X

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But it was half the cost. Works very well as a media hub.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    XBox

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product that provides a lot of fun for the price.

    I would recommend this to a friend