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Customer reviews

Rating 4.8 out of 5 stars with 13198 reviews

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Rating by feature

  • Performance

    Rating 4.8 out of 5 stars

  • Storage Capacity

    Rating 4.2 out of 5 stars

  • Controller

    Rating 4.7 out of 5 stars

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96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 502 Showing 10,021-10,040 of 13,198 reviews
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. Service was great and fast purchased online and able to pick up at store.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Storage

    Rated 1 out of 5 stars

    Wait/Save for Series X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with the Series S was horrible. Only installed 2 next gen games (NBA 2k21, Call of Duty) because I intended to give it to my kid once my Series X came in. Not only did those two games take up more than half of the available storage, I had a ton of issues with crashing. Especially on NBA 2k21. Issues that don't exist with the Series X I have now. If you play lots of AAA titles, please try to secure a Series X. Extra 200 bucks for double the storage and superior performance.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Allen,

      We’re sorry that there’s an issue with your Xbox Series S. Our team at Xbox Support may be able to help. We recommend contacting them for assistance here: https://account.microsoft.com/devices

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 10 year old LOVES this! Its so much nicer not having to go and buy actual games at the store. Big hit in my home!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Must have

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good!! Got here in amazing condition! Would recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Gaming Unit Worth the Money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is compact. It has plenty memory. I can enjoy playing the games I want to play with no delay. It's a good buy for the money.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are happy to hear that you are enjoying the compact design of the Xbox Series S. Thank you for sharing your thoughts with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is so much more convenient than the regukar xbox!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product... Great service. Shipping could have been faster but due to that huge snow storm... I GUESS,,,I’ll give Best Buy a pass

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TEAM GREEN

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly a next Gen experience at a affordable price ! 1440p at 120 Fps you cant build no Pc for 300 that can do that ! also its has an NVME!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your thoughts with us on the Xbox Series S. We are happy that you are enjoying it.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    my xbox S

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Great gaming experience. Wanted the larger storage console, but this will work great and has expansion possible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote trigger sticks buy the insurance

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system but the remote controller right trigger starts to stick. No real way of openinging and cleaning it. Buy insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series S Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Series S is a great console and game pass makes it easy for anyone to get in on the fun fast and for a low cost!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always loved Xbox, this one was an upgrade compared to the regular S

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Donated

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I donated this Xbox to a kid who was sick. The kid now is happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game fun

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hours of fun kids love this whole family is enjoying it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flawless Victory

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The online was made with no issues product arrived on schedule really the the whole experience with this order

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful small console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with series S, 4k upscaling works better than previous model and well optimized games looks and feels, next gen.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're happy you are satisfied with your purchase! Your new Xbox Series S Console has been designed to offer our users the very best next-generation gaming experience on the market, including everything from optimized computing speeds to enhanced graphic capabilities. We're thrilled you are enjoying your sessions with it! Thank you for outlining your thoughts for us, we appreciate your feedback!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox series x/s

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System is fun and very durable. Works with new and old gen consoles

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great console. great upgrade too. so happy i was able to purchase. staff in store were very helpful and quick with in store pick up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    You get what you buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a lot of start up issues at first trying to get into the game right away and causes about 2 hours of pure frustration until it finally went through. Also Best Buy needs to take care of the BOTs issue and help consumers make their purchases easier over scalpers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas Present

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Ordered to be picked up in store. Was notified promptly that it was ready and check out seamless.

    I would recommend this to a friend