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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 13198 reviews

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Rating by feature

  • Performance

    Rating 4.8 out of 5 stars

  • Storage Capacity

    Rating 4.2 out of 5 stars

  • Controller

    Rating 4.7 out of 5 stars

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96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 587 Showing 11,721-11,740 of 13,198 reviews
  • Rated 4 out of 5 stars

    Lazy day fun

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Download only is slow on my network but fun for the grownups and the kids

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son absolutely loves his new gaming system!!!!!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are so happy that your son is happy with the Xbox Series S. Thank you for sharing your thoughts with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Xbox All Access

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox itself is 10/10. Best Buy however that’s a different story. Purchased Xbox All Access and my credit line shows a different serial number than Best Buy has for my order. Had to chat in with 2 different support teams from 2 different companies in order to get everything Im paying for because Best Buy cut corners.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Console!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this console, it’s nice and portable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wish it was a Series X

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish it was a Series X, but I could not get one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    value for money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    value for money. but hope they gave a built in speaker

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great system. My son really loves this xbox. He got it for Christmas and has not stopped using it. He also streams Netflix and Disney+

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox review

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works without problems it give me 120 frames per seconds I’m very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product very easy purchase thank you very much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great System

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no complaints so far. Games load very fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sweet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. Great upgrade and games are unbelievable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series S

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ease of purchasing and pickup was outstanding.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this so far. I would have given it 5 stars but the controller stopped powering on within a week. That's the only disappointment.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for taking some time to outline your experience for us! We're thrilled you are enjoying your new Xbox Series S Console, and think we can help with your controller issue. Below you can find a link to our host of helpful how-to guides and tutorials on troubleshooting all of the most common issues users may encounter, including power on/off functionality. Find all you need to know to get back in the action, here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox s curbside purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase. I was confident using curbside

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Xmas present

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Xmas present for my little bro. He loves it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son really enjoys his new XBox . He is so excited about the fact it does not require disc games

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Solid console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son was very happy with this doe Christmas. We were hoping to get a series X but they weren't in stock so we got this. He is just as happy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    If you are an Xbox gamer you’ll love this console.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a next level gaming Council for sure. I wasn’t impressed Controls or a difficult to understand and lack of games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love xbox and this one hits all the points! It does get hot kind of quickly but I guess that tends to happen with consoles. I bought it on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Console runs fast and otherwise works as it should

    I would recommend this to a friend