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$519.99

Customer reviews

Rating 4.8 out of 5 stars with 13198 reviews

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Rating by feature

  • Performance

    Rating 4.8 out of 5 stars

  • Storage Capacity

    Rating 4.2 out of 5 stars

  • Controller

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 636 Showing 12,701-12,720 of 13,198 reviews
  • Rated 1 out of 5 stars

    Okay system I guess, faulty controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really an Xbox person but bought it (while I was skeptical about the purchase it took the chance ) the system is okay I guess but the controller is horrible got a faulty one the y button doesn’t work sometimes completely you press it and it won’t work. Will be returning one of these days since I don’t really feel satisfied with my purchase because of it

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Winston,

      We're sorry there's an issue with the controller that came with your new Xbox Series S. If it's within Best Buy's return period, we recommend exchanging it for a new one. If that's not possible, please reach out to Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/controller-warranty

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 1 out of 5 stars

    Not fun

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a broken controller, was told it wouldn’t be replaced. Had to go buy a new one in the meantime and then call Microsoft to get the broken one replaced. Was a huge waste of time and hassle

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Broken Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I’m playing a game it freezes or it makes me dashboard while playing a game! It’s very irritating.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're sorry that there's an issue with freezes when using your Xbox Series S. Our team at Xbox Support may be able to help. We recommend troubleshooting the problem with them here: https://support.xbox.com/en-US/help/hardware-network/browse

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    It’s sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garage………………………………………………………………………………………………………………..

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Awesome

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect and I love it so thank you Best Buy !

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    good this product works as described 50char 50char

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good this product works as described 50char 50char

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy interactions and friendly cashier with a quick check out

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    xbox digital

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought it and did not really like it being all digital it was a impolse buy but i no regret buying it

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great console

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only wish that the external hard drives werent so expensive

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy lost our Business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We will never shop at best buy again.. the geek refunded the wrong credit card we used to purchase product and we lost our 10.00 American Express credit for spending over 100.00 at best buy. We told him He was doing it wrong but he said not to worry about it and we were wrong. I call support line and she said she could do nothing and hung up on me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Has had network issues since I got it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox doesn’t work, it’s had network issues since the day I got it. Spectrum confirmed it’s not them & Xbox support claims it’s not them so now I am left with a new Xbox series S that is useless because since I got kicked from the WiFi once, it just won’t reconnect. This console only operates with WIFI

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect for gifts.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for giving good system materials feel good quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics are ok. I like the graphics on my ps5 much better

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son is not happy with the machine and only digital games, but he is using it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t do it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Taking this back to the store for a refund Have not had a full 30 days and it’s freezing Should had taken heed to previous reviews who said this happened to them but noooo. It would be nice if it worked

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox s

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good xbox good quality hgggfdyvfrjctjvgkvc

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Be Careful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox can clean and good looking and worked fine until I tried to launch some games. Multiple games would simply crash or make the Xbox pixelate and wasn’t solved via troubleshooting. I missed the return period and was forced to send the Xbox to microsoft themselves

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Series s

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a ok next gen console but only 512gb ssd is a joke.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast shipment and can’t wait to play!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Save your money but PS5 for exclusives

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Boring Console still no titles on Microsoft store was a impulse buy as I am a pc gamer

    No, I would not recommend this to a friend