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$519.99

Customer reviews

Rating 4.8 out of 5 stars with 13198 reviews

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Rating by feature

  • Performance

    Rating 4.8 out of 5 stars

  • Storage Capacity

    Rating 4.2 out of 5 stars

  • Controller

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 640 Showing 12,781-12,800 of 13,198 reviews
  • Rated 1 out of 5 stars

    Defective

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device was defective. Kept overheating even after all the updates and power cycles, no feedback from Microsoft. Returned and waiting for PS5 instead.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trash

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can use a external hard drive only a couple months in, slow, stops working completely at times

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was happy to get my system finally but the controller doesn't work. It will not connect. Waiting on Microsoft to send a new one out if they ever do.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke after one year

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke after one year. Wont turn on, tried to fix it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It’s so hard

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very complicated, the instructions for the set up doesn’t work as it is given. Very very complicated… I ever faced

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Xbox

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It never came we waited so long for the package to come

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound did not work and it was not the tv or the hdmi cord, but just take it back they will most likely get you another one

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Shipping

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Giving One Star…I had expedited shipping and i have yet to be compensated back for late arrival

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Locks up when you try to play games

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Locks up when you try to start games. The recent update took care of the issue but still.... Microsoft had to know about this issue!

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Brian,

      Thank you for sharing your feedback on your Xbox Series S. We're sorry there was an issue with it, but glad that updating it fixed the problem. We're grateful for your patience and hope you have fun with your new console.

      Cheers,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 1 out of 5 stars

    Doesn't work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System will not download havent been able to play my son lives in Fairfield took the system with him but lef the box in Sacramento.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We’re sorry that there’s a connection issue with your Xbox Series S. Our team at Xbox Support may be able to help. We recommend contacting them for assistance here: https://account.microsoft.com/devices

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics, Speed
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Bought to keep me busy until I got a PS5

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally bought this system because I couldn’t get my hands on a ps5. It was worth every penny, runs smooth, insane graphics on my 4K tv, SUPER QUIET, and almost no loading screens. Only downside is the storage..but you can get a 1TB hard drive for about $50. My ps5 will be here tomorrow but I’m still going to play the XBSS. Do yourself a favor and buy one

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unreal

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had this very long and it crashes like crazy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the hype!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought it for 120 frames on fortnite but still locked on 60, it feels exactly the same as older version, DONT UPGRADE!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not turn on out of the box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not turn on. I couldn’t exchange it at the store. So I had to send it into Microsoft and wait 2 weeks for them to fix it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t do it, not worth it. Wish I could say it was but it’s not. Wait until they fix everything and come out with a new one

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Need help

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to return this Xbox , this is a bad system that makes the game sounds extremely loud

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mr

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to use. Every game i downliad i have to enter email and set a password. I returned it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Block

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was block I can’t enter login account it is not work too

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Purchase

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi I didnt make this purchase my card was stolen and charged

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Frustrated mom

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just another expensive expense for parents. Everything are the same, you just have to pay everything again!

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're sorry that Xbox Series S hasn't met expectations. Any games purchased digitally for Xbox One will automatically become available for Xbox Series S once you log into your Microsoft Account. The exception are physical games on disc since this console does not have an optical drive.

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft