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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 13198 reviews

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Rating by feature

  • Performance

    Rating 4.8 out of 5 stars

  • Storage Capacity

    Rating 4.2 out of 5 stars

  • Controller

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers commend the Xbox Series S for its affordability, compact size, and impressive performance, especially considering its price point. Many appreciate the ease of use and fast load times, along with the benefits of Xbox Game Pass. However, some users point out limitations in storage capacity and the lack of a disc drive as significant drawbacks. The console's resolution capabilities also receive mixed feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 193 Showing 3,841-3,860 of 13,198 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value system capable of 1440p 120fps and ray tracing and game pass all for $299 this deal is insane for gaming not even $1000 pc’s can do the things this little guy can

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Games load extremely fast unlike the xbox one the quick resume feature is great for people that flip flop between games bringing you straight into the action

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Whether it be the near-instant load times, or the hosted and featured Quick Resume functionality we've added, we're thrilled you've been enjoying your time with your new Xbox Series S Console. It truly is a next-generation gaming beast! We're happy you love it. Thank you for taking a few minutes from your day to share your thoughts! We appreciate it, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Cons mentioned:
    Storage

    Rated 3 out of 5 stars

    My thought on this console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good Budget console for game pass older games that are small in memory if you play cod you will need an ssd in total you will stll pay around the same price as the x but will get more memory if you get the samsung 1 tb or a 2tb hdd for the same price all if you dont mind the wait a few min to transfer files its not that bad but in total a great console but i gave it a 3 star due to the fact it only has 368gb in free storage if Microsoft made a pro version for the s with all the same spec as the x wouldn't hesitate on grabbing that too and have this as my bed room

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Jorge,

      Thank you for sharing your thoughts on your new Xbox Series S. If you're also playing older backward compatible Xbox games that aren't enhanced for Xbox Series X/S, you may also add more storage by adding a standard external hard drive. While enhanced games may not be played directly from it, all other games can be.

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Customer Service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a great conversation with Nichole from corporate, and she helped me decide what to get for my needs! Super nice, super professional. And the xbox works fantastically

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox Series S

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The xbox series s I have purchased is really a fantastic system. I have nothing but fun while playing and would recommend the xbox series line to anybody asking.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited you are enjoying your sessions with your new Xbox Series S Console! We appreciate the kind words, and couldn't be happier to hear you are pleased with your purchase. Thank you for sharing your feedback! We appreciate your recommendation, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Good for kids.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is great for kids that lose and damage game disk also It helps have a cleaner looking game set up as all it comes with is a hdmi and power cord.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 3 out of 5 stars

    Xbox Series S

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    honestly returned this and bought the Xbox Series X instead. storage was low. but i’m a serious gamer. i can see this being good for someone just getting into gaming.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Son loves

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his Xbox. Haven’t had any issues. Sometimes the console does get a little warm.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Terrific entry-level next-gen console

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price a magnificent entry into the next-gen. If you pair it with a Game Pass subscription it's one of the best overall values in gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    XBox Love

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect gaming system for my 13 year old son. He loves it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Christmas Gifts

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this console, it was a great gift that i got my brother for christmas last year 2022!!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Series s

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a beast for it's price tag. Great value for the price tag.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    Review X-box S

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After installing the system. Very easy to do. The advertisement said “512GB” it’s more like 312GB with operating system. It should state this fact so customers are not mislead. The system itself runs smoothly.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Best console on the market

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the best on the go devices that you can buy it’s only got 365 gigabytes but you can upgrade that with a external hard drive or the 200 drive you get from Microsoft the graphics are great and it’s really great for gaming

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have honestly never bought an Xbox for myself, I always used either my sons or a family members. I finally decided to get my own and I absolutely love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An item to consider for gamers.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very pleased with my purchase from Best Buy. The Xbox Series S 512 GB All_Digital Console has been very easy to learn to use.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    One of the best purchases in a long time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price and function of this little behemoth you can't find a better deal on this planet.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    They are addicted

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kids love it. Significant other loves it. No chores are getting done unless I do them so I’d say all together it works well. Yay!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    A PS Player Won Over!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money, this thing rocks! I love it! I’m a ps guy, and this has held my attention.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey There,

      Thank you for taking a few minutes to share your journey with us! We happily welcome you to the Xbox family, and hope you are enjoying your new Xbox Series S experience. Be sure to check out the Xbox Game Pass Ultimate to explore a full catalog of included games! We're glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Xbox series s

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish the storage was a little larger and that it came with a rechargeable battery pack. Other than that the game console is wonderful.

    I would recommend this to a friend