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Customer reviews

Rating 4.8 out of 5 stars with 13199 reviews

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Rating by feature

  • Performance

    Rating 4.8 out of 5 stars

  • Storage Capacity

    Rating 4.2 out of 5 stars

  • Controller

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers commend the Xbox Series S for its affordability, compact size, and impressive performance, especially considering its price point. Many appreciate the ease of use and fast load times, along with the benefits of Xbox Game Pass. However, some users point out limitations in storage capacity and the lack of a disc drive as significant drawbacks. The console's resolution capabilities also receive mixed feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 474 Showing 9,461-9,480 of 13,199 reviews
  • Cons mentioned:
    Storage

    Rated 3 out of 5 stars

    Only 500mb

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice console, plays well never had a crash, 4k looks ok, a lot better on the series x, the storage is a disappointment too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely recommend it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game console! Literally having with everyday with plenty of games on it thanks to Xbox Game Pass!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Rurur

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and recommend this to anyone who is a gamer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's really alot like the xbox one, but with true 4k and HDR. It sucks it doesn't have a disc drive but i don't use it much anway. Im glad it has upgradable storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and slim

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this xbox, finally went up from the xbox 1. I dont ever buy hard copies of games so this is perfect for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! I got this for my son and he is always on it. Best part is that I don’t have to buy Disc and worry about them getting scratched cause it’s all digital. Best purchase ever

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Mel,

      We're excited to hear you son is enjoying his time playing on your family's new Xbox Series S Console! Its disc-free configuration is a true sign of next-generation gaming, and we're thrilled you are reaping the benefits. Thank you for sharing your story! If you are looking to add a few more titles to your catalog, we recommend pairing with Xbox Game Pass Ultimate. Gain instant access to hundreds of player-loved games, gathered from across all genres of gaming. Find all you need to take your gaming to the next level, here: https://www.xbox.com/en-US/xbox-game-pass

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Cons mentioned:
    Storage

    Rated 3 out of 5 stars

    Good system...not enough storage.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only downside is the internal storage. 500 gigs is really 380. So if you download a game like call of duty (close to 200 gigs). Plus all the updates. You will not have room for another big game. The external that is sold for this system is a total rip off at 200.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    As expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works As expected. No complaints. Would recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system!!!!!! Definitely a good buy!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product son loves it plays out nonstop. Almost time for upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value professional service I highly recommend best buy for all your electronics

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gaming console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found online and was able to pick up from my local store. Was able to walk in and go directly to the counter and did not have to wait at all for anyone to assist. My order had already been pulled and the gentleman went over all the warranty options and finished up and was out in less than 15 minutes.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 2 out of 5 stars

    Not worth it.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am coming from the Xbox one s. I have a ps4 pro, and a switch as well. The graphics aren’t enough of an upgrade at this price point, and coming from a previous gen console with 1 tb of storage that comes with the console, the amount of storage for this device is outrageous. Next gen? Ya, right. When most game are close to 100gb or more to download, you can only fit about 3 games on it. Not worth it. They want you to buy an additional storage card, which will add another $200 to the price tag, which is $499. Unacceptable. I will be returning this immediately. Staying with last gen until they figure out their mistakes and shortcomings. Also, the grip texture on the controller feels terrible, and it feels insanely cheap.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is enjoying the new Xbox. As the one that pays the bills, I’m disappointed that there is a fee to play with others. I’m not a gamer myself, so I don’t claim to understand everything that goes into creating games. Getting a console that then requires a monthly fee to do things he could do on his iPad for free is disappointing.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Good xbox

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good little console. Smaller and faster just how it should be.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one for my kid it's a great little system.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to be a part of your child's next-generation gaming experience! Your new Xbox Series S Console is the perfect vehicle for that journey, and we're thrilled you've found it to suit your needs. Thank you for taking a few minutes from your day to share your story with us! We appreciate it, and are happy to be a part of your family's gaming setup.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Needs more than a fantastic price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not want it was cracked up to be. Price is great. But wait for the S/X will be worth the extra money. I play Destiny and Borderlands both games have problems with jerky play and skips. Hopefully cloud gaming will come to this console. My be the fix it needs.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      We're sorry there's an issue playing certain games on your Xbox Series S. Our team at Xbox Support may be able to help! We recommend troubleshooting the problem with them here: https://support.xbox.com/en-US/help/games-apps/browse

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    xbox s

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    next level gaming, xbox has made an awesome machine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 5th one I've bought over the past few years. (I've given them as gifts) everyone loves them! I actually prefer mine to my PS5 and my Series X, just for the portability factor... It's really tiny. Games look great on it, just a little downgraded if you play at 4K. But I don't mind it at all. Well worth the $240 it's on sale for!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox all the way

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this open boxed and you can say it was in meant condition. The only damage was the box itself. I’m an Xbox guy, I love this system.

    I would recommend this to a friend