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Customer Ratings & Reviews

Your price for this item is $599.99

Customer reviews

Rating 4.9 out of 5 stars with 964 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are pleased with the Xbox Series X's overall performance, stunning graphics, and impressive speed. Many appreciate the ample storage space and find the console easy to use, with some highlighting the value of the Game Pass. The main drawback mentioned is the absence of a disc drive, with a few users reporting occasional lag or connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-964 of 964 reviews
  • Rated 1 out of 5 stars

    Dont buy from Best Buy!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible service! Ordered this and was guaranteed next day delivery. When it didnt happen i called and asked that the order be canceled because i didnt want it and i would go get it somewhere else where i could get it in time for the birthday i was buying the gift for. They said no problem and it was SUPPOSED to be done. The transaction dropped out of my account so i purchased it elsewhere. About a week later (while im out of town) i get an email saying it was delivered and my account charged AGAIN. I GET HOME AND THERES NO PACKAGE. I call to file a complaint and they said a refund would be issued. 5 days later i get an email from best buy saying they wont refund my money and i need to file a report with local law enforcement. Customer service was ABSOLUTELY horrific.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    What A Scam

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont waste your money on baby consoles because the 120hz on these things are garbage. They make you buy a 120hz tv to make it play better but it just makes the console lag even more. I have 10G wifi and still lags, my gaming pc runs better on 120hz compared to homeless consoles. I also just sold mine to a hobo that was living on the streets, so buy a gaming pc not a console.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Make a statement with your wallet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Marking an old console up $100 more? Yeah no. Nintendo did this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Quality was not the goal.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I am enjoying a game, the console states that it is overheating, despite being in a 70f temp room. Original controller broke in less than 1 year.

    No, I would not recommend this to a friend