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Customer Ratings & Reviews

$599.99

Customer reviews

Rating 4.9 out of 5 stars with 1155 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers love the Xbox Series X for its overall performance, stunning graphics, and impressive speed. Many appreciate the ample storage space and sleek design. Some customers have expressed concerns about the lack of a disc drive, while a few have reported connectivity and lag issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,155 of 1,155 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox Gift

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Xbox system for kids. Awsome birthday gift for my son

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mrs H

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son for his birthday and he absolutely loves it!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox X

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson loves it! He has played it nonstop! Great purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great gift

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the design and color. Perfect gift for my son.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Looks good! Performs as advertised as usual.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    XBOX series X

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing game console, and an excellent price!! Thanks

    I would recommend this to a friend
  • Cons mentioned:
    Lag

    Rated 4 out of 5 stars

    Xbox X

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Great system. No disk needed with minimal lag. Cloud gaming helps save memory on system.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Preforms like the normal series x but big cons

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works and plays games at great resolutions. My issue with it is my 360 disc collection. I couldnt afford the disc drive model at the time so i purchased this one. Unfortunately i cant play any of those games at all because microsoft wont release a usb disc drive. Otherwise its fine and plays games very well.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox X series

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product and it was a good price!! Many hours for fun, the product arrived in a good condition, the box was a little crushed, but nothing to worry about

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    xbox!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great value for an xbox. This is number 3, eventually we will have one in each room. They work great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    XBox

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this online and it arrived quickly. Best Buy was very clear and notified me each step of the way. Arrived undamaged and mostly well packed.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dont buy from Best Buy!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible service! Ordered this and was guaranteed next day delivery. When it didnt happen i called and asked that the order be canceled because i didnt want it and i would go get it somewhere else where i could get it in time for the birthday i was buying the gift for. They said no problem and it was SUPPOSED to be done. The transaction dropped out of my account so i purchased it elsewhere. About a week later (while im out of town) i get an email saying it was delivered and my account charged AGAIN. I GET HOME AND THERES NO PACKAGE. I call to file a complaint and they said a refund would be issued. 5 days later i get an email from best buy saying they wont refund my money and i need to file a report with local law enforcement. Customer service was ABSOLUTELY horrific.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    What A Scam

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont waste your money on baby consoles because the 120hz on these things are garbage. They make you buy a 120hz tv to make it play better but it just makes the console lag even more. I have 10G wifi and still lags, my gaming pc runs better on 120hz compared to homeless consoles. I also just sold mine to a hobo that was living on the streets, so buy a gaming pc not a console.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Make a statement with your wallet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Marking an old console up $100 more? Yeah no. Nintendo did this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Quality was not the goal.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I am enjoying a game, the console states that it is overheating, despite being in a 70f temp room. Original controller broke in less than 1 year.

    No, I would not recommend this to a friend