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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 36612 reviews

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  • Performance

    Rating 4.9 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

98%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 114 Showing 2,261-2,280 of 36,612 reviews
  • Rated 5 out of 5 stars

    christmas for grandkids

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellant product easy to install works like it says it would and all sale people were very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than PS5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unlike Playstation 5 this console didn't remove its web browser. Only had it a few weeks but so far am very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A game changer for sure

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY DAUGHTER LOVE IT SHES CONSTANTLY ON IT AND CAN DO ALMOST ANYTHING ON IT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb system. Great backward compatibility, SoFar

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a longer review, superb system. Great backward compatibility so far (almost as large or comparable to ps3 backward compatible number of games before last two updates). Microsoft has time and room to improve this system. Most importantly, I love the fact that it has backward compatibility for most of my favorite games. :-) There is a list of games that it works with, somewhere, online. It works with my Hd tv. I hope Microsoft will make it support more backward compatible games like muspell, and kingdom under fire series. Their site says they might acquire more licenses to put more games out for Xbox x. I enjoyed getting free levels and other preorder downloads from free download list under Microsoft store (many of which, are unavailable anywhere else). I got all my games on one 8 terabyte hardrive. The same one that I use with my Xbox one s. (Quite a few with great space for expansion-never fill a hardrive all the way as it can degrade over time). This includes subscription games for Xbox live. Some of the older games even play better in Hd. This is my opinion of the Xbox X. On the downside, I was hoping that a vr system and kinetic sensor would, also, be available later for it at a reasonable price. (Doesn’t seem likely at this time.) Even though, kinetic sensor and games for it on the same hardrive does work on my Xbox one s. It would seem though that the technology seems to be available if Microsoft invests in it. Some vr sets can work in hdmi port. Like a larger screen size than my tv. Larger screen size, better graphics usually. (There is still time for this (for Microsoft to do so) to happen.) It (Xbox x) is supposed to have the greatest graphics on paper. (This requires a 4K tv, 4K hdmi cable-I do not have these, yet, and therefore cannot offer opinion on it (the greatest graphics)). However, hd (on Xbox x) works great on my 5 year old 75 inch tv. It is better graphically on hd than Xbox one s (mortal Kombat x) is. The Xbox x internal hardrive has some space on it. It does not make noises (gears of war character) like themed gears of war Xbox one s. Xbox x runs very quietly. I put some plastic color on it (vinyl wrap) and got a second larger controller for it that fits my hand size better. My Xbox one s controllers (and remotes) do work with the system. I bought it. It works great. It allows me to play games that are from Xbox original, which is cool. It’s newer games are great as well (Devil may cry 5). In comparison, My ps3 could play ps1 and ps2 games (I got backwards compatiblility with it (most of them (even unholy war-I did not do the update that wiped the functionality from most systems))). However it (the ps3) cannot do them in hd like my Xbox x. The my hardrive for ps3 did not go work for ps4 etc. Xbox one s additional hardrive format does work with Xbox X. Graphically, on a Hd tv (Xbox X out competes ps3, sega genesis hd, Xbox one s, my brother Xbox one x, and wii (hd. Cable adapter)), it is comparable to ps4. On a 4K tv at Best Buy (generally), it is much better (but it was a brief test). I haven’t found a second port for cable tv on it yet (I will search for it later (I use Xbox one s as it saves hdmi cable space and can port older systems onto Hd tv -even though these are not hd like backward compatible games on Xbox x are)). Xbox X currently supports a large number of backward compatible games, for video games, from its previous systems with mention that it may expand the range. Security on it is not as cumbersome and is really customizable. Some of the apps are interesting and functional as well. (iTunes library and computer connect etc), Hbo tv, net flix, and Vudu work well. Waiting on final halo game infinity to come out, and test use some of the machines extraordinary computing power that it has on paper. Big points: This is a longer review, than I usually write. :-J Once again, superb system. Great backward compatibility so far (almost as large or comparable to ps3 backward compatible number of games before last two updates that wiped functionality from my brother’s ps3(he(my brother) gave me heads up about it)). Things that would help it most: Microsoft has time and room to improve this gaming system. (Add more older games into hd, provide more free levels and bling to induce customers, add Xbox exclusive vr set system with sensor that can work with the Kinect). Future plans: My family was impressed and intends to get multiple systems (as many as six that is four more) as backups for older systems we have (Xbox original, Xbox 360, Xbox one s, and Xbox one x) and for the family eventual future 4K upgrade. The family is optimistic about Microsoft and system backward compatibility. Also, it (Xbox x) has no problem playing disc media like dvds, Blu-ray, music, and older movies as well. I got a warranty with mine and it has had no issues yet (not caught fire either unlike my microwave (black smoke-manufacturer defect) My brother has no issue with his Xbox x yet either.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Upgrade But Not Required

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to play on a Xbox One S before I switched to the Xbox Series X. First things first, the quality and gameplay are a massive upgrade compared to the One S, everything feels smoother. Loading into a game is way faster, maybe 90% faster. I also noticed that my download speeds match my WiFi plan. I have a 500 mbps plan but on the S I would get around 250 whereas the X gives me around 450. Not sure if it’s just my console but my friend also had the same problem. Now to the cons you could say. The X is big so if your old console is in an area with little vertical height, good luck. I was going to put it where my old S went horizontally but it was to big. Another thing is that when you switch to the X, your games become X|S compatible, in order to achieve better load times and gameplay. The issue is that they have to be in the internal storage. Meaning your external storage device is almost completely unless. Now there are some games like Ark that can be played in the external storage but most games require internal storage to be playable. A semi work around would be to just transfer the games back and forth between the two storages has that’s much faster then uninstalling and reinstalling. My honest advice is if your running the Xbox One, you should think about upgrading but with the S you don’t have to as of right now. I really didn’t need to either but I had some cash saved up and decided to buy it. My S is still operating and in almost top condition. The loading time wasn’t really a deal breaker with my S. I play for my enjoyment, I’m don’t really care as much about the 4k, 120 Hz, and stuff like that. Honestly, I can barely tell the difference. If you made it this far, thank you and I hope you have come to a decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than Expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the wait. Great graphics. I like the controller as well. Fits nice in the hands. Also great for those chilly winter nights. Just crank up a game and this will soon have you entire room toasty warm!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Ultimate Gaming Experience with the Xbox Serie

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ultimate Gaming Experience with the Xbox Series X! I recently purchased the Xbox Series X from Best Buy, and I couldn’t be happier with my experience! The Xbox Series X truly lives up to the hype with its lightning-fast load times, stunning 4K resolution, and unparalleled performance. The console's sleek design fits perfectly in my entertainment setup, and the expansive game library, including Game Pass, offers endless hours of entertainment. Whether you’re a casual gamer or a hardcore enthusiast, the Xbox Series X is a must-have. Why Best Buy is the Best: Best Buy offered the best deal on my Xbox Series X purchase, with competitive pricing and excellent customer service. I was able to take advantage of their fast, free shipping and even got a discount on accessories through their bundle offers. Plus, Best Buy’s Price Match Guarantee gave me peace of mind that I was getting the best value available. If you’re in the market for an Xbox Series X, Best Buy is the place to go for unbeatable deals and a hassle-free shopping experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Console

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still the best console I’ve ever had and is still kicking to this day. I have over 800 games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still working, kids love it, doesn’t overheat and have not had a single problem in the last few years since we bought it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox series x works amazing for gta and fifa and call of duty. And also it’s amazing when I could watch movies on it too. Love the Xbox game pass as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Console for Almost Everything

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome console, especially if you get it when on sale. I am shocked by how much you can do on this console, with emulators being supported by using Dev Mode(which also allows people to develop games without expensive developer hardware), or the hundreds of games Game Pass gives you access to. Not to mention the amazing backwards compatibility it has, supporting all Xbox One games, and almost all Xbox 360 games, which is pretty big for me. Only issue i’ve had is the storage. Although 1TB isn’t insignificant, it fills up super quick with some of the newer games, Call of Duty for example, taking 250GB. The storage expansion sucks on this console unfortunately. Unlike the PS5 where you can simply purchase a normal sized M.2 SSD to expand the storage, here you’re forced to choose ‘licensed’ official memory expansion cards. This wouldn’t be terrible if they didn’t charge significantly more than what they’re worth. 4 years ago the prices of the storage might’ve made sense, but charging $350 for a 2tb SSD in 2024 is criminal, especially when there are no other options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series X

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the gameplay graphics and how fast games load. I have not experienced any lagging. Definitely recommend to a gamer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money?

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes I was due for an upgrade after 6 years. My Xbox one S had 4k gaming and I didn’t feel the need to upgrade. If it wasn’t for helldivers I’d still have my one S. Made the switch and games are much more responsive and video quality overall is tremendously better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Christmas gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Updating my sons console for Christmas. Super fast shipping. Also, super expensive. 24 months no interest payments is a great way to be able to afford this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This upgrade to the Series X was definitely worth it, the games load way more faster, the graphics are stunning and beautiful. Definitely recommend this Xbox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic graphics. Fast load times makes for better gaming experience. Happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If John Oliver write this review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ladies and gentlemen, buckle up because I've got some thrilling news for you all! I recently purchased the Microsoft Xbox Series X from Best Buy, and let me tell you, it was an experience that had me jumping for joy like a kangaroo on a trampoline! This little powerhouse of gaming goodness has blown my mind, and I can't wait to share my thoughts with you, John Oliver style! First things first, let's talk about the console itself. The Xbox Series X is a beast of a machine, a true masterpiece of engineering. With its sleek design and black monolith-like appearance, it demands attention and respect. And boy, does it deliver! The graphics are mind-blowing, the gameplay is smooth as butter, and the load times are faster than a cheetah on Red Bull. It's like having a ticket to the most immersive gaming experience in the universe! But it's not just the console that deserves a standing ovation. Best Buy, you sly devils, you really outdid yourselves with the service! From the moment I walked through those sliding doors, I was greeted by a team of enthusiastic and knowledgeable staff who guided me through the entire purchase process. They answered all my questions with a level of expertise that would make even the most seasoned gaming nerd blush. And when it came time to check out, they whisked me through the lines faster than a cheetah on... well, you get the idea. But wait, there's more! Best Buy didn't just stop at the purchase. They went the extra mile by offering me a warranty that could rival the indestructibility of Captain America's shield. I felt like a superhero knowing that my precious Xbox Series X was protected from any unforeseen mishaps. In conclusion, my friends, the Microsoft Xbox Series X from Best Buy is an absolute triumph. The console itself is a powerhouse of gaming goodness, delivering stunning visuals and mind-blowing gameplay. And let's not forget the impeccable service provided by the Best Buy team, who made the purchase process a breeze. I wholeheartedly give this product and service combo a resounding "Excellent!" rating. Now if you'll excuse me, I've got some virtual worlds to conquer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bunch of fun

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had countless hours of fun playing alongside my girlfriend. I got hers for her birthday, and it still looks new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays awesome just what I wanted plays perfect tons of storage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up as described

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The XBox was easy to set up. This is our second one and it is super easy.

    I would recommend this to a friend