Customer Ratings & Reviews

This monolithic console can’t be beat. Along with gamepass and a slick design, it is definitely the console king. Couple it with gamepass and you’ll be unstoppable. As a plus this monster is quieter than any gaming pc you can build!

System runs smooth and fast. I have experienced some unexpected freezing but I think that is at the fault of the games I play. There have been some occurrences of when my Xbox shuts completely off. However, I just restart my console and things seem to run just fine after that. Hopefully, these will be fixed as the console is optimized and updated. Overall, I like the design but it does seem overpriced for what you get at the time of launch. System is easy to setup and use.

I'm absolutely blown away by this system. Comparatively to the Xbox One, it's a huge step up. I've compared some of my games between the One and XSX and the load times are much better, graphics looks better, and the controller is a huge step forward. Absolutely great.

The Xbox Series X runs smoothly, loads fast, and delivers sharp visuals. Game Pass adds a lot of value. It’s a strong, reliable console.

The latest and most powerful Xbox console manages to improve upon its predecessors, not only in performance but also with several quality of life additions. I had an external HDD with all my existing games from a One X and for the most part I was able to just unplug it from the old and right into the new. Games that were marked as optimized for X and S didn't make a seamless transition however. In one instance Borderlands 3 was completely graphically corrupted after I had moved it from external to internal drive. Nothing seemed to fix the problem so I uninstalled and reinstalled to get it to work. It now works as intended but I did waste several hours reinstalling the entire game with all DLC. Some of the new features such as Quick Resume are amazing when everything is working as intended. But, I find that the games that support this feature aren't necessarily delineated and even if the feature is supported doesn't always work as advertised. In my experience it performs properly 4 out of 5 times across several different games. It seems most reliable when switching between 2 or 3 titles. Despite growing pains that Microsoft's flagship console is experiencing there is plenty to love here. Backwards compatibility runs as expected and many titles have enhanced graphics and fidelity. The dashboard is much snappier than previous generations and all games seem more responsive thanks to all that fancy hardware under the hood. As an established Xbox aficionado I am happy I purchased the Series X as it perfectly accommodates previous titles as well as controllers and accessories. I feel that there is more value to be found here for existing Xbox fans but without any truly new first party games at launch there just doesn't seem to be a reason for staunch Playstation fans to dip there toes into the Xbox ecosystem.

This console is so quiet that you cant even tell that it's on. Super fast and the graphics are out of this world good. Pick this baby up.. if you can find it. Don't feed the scalpers though. So many next gen features on this that it truly brings a smile to my face!

Best Xbox I've ever purchased! Very easy to use and set up. Performance is incredible. It is very quiet it even when playing demanding games. Definitely has lived up to the hype! You can use your old xbox controllers with the Series X! Worth the purchase!

Amazing high performance console! Quick resume, backwards compatible, all the games I choose to play on game pass, and disk drive for my physical games/movies!

Spent years researching this product and taking time to be sure this was what I wanted. I am extremely happy with my decision to purchase

It's as advertised works great fun times... although they are starting to nickel and dime for everything pay for Xbox Live pay for Game Pass raise all the prices it's like they don't have enough money

I was so fortunate to luck out preordered this. I love the Xbox console series. It's a sleek and powerful monolith. From the packaging, which by the way is such a treat to open, to just navigation, I am so impressed with Microsoft on this one. This is an investment system - we're awaiting some of the amazing games that will come over it's lifespan. With the purchase of Bethesda, we have Skyrim and Halo games on the horizon. In the interim, gamepass gives 100s of games! I've already poured over 40 hours into Valhalla and the graphics are incredible. The biggest thing here is the load times - you dont even have time to text people it loads so fast! Love the system - zero regrets on going with Microsoft over Sony, and look, I think if you can get a PS5 or Xbox series X right now, you're lucky! Console wars are dumb, this is a must have system so jump on it if you are fortunate enough to find one.

Have used the system for 3 months so far and it is slowly becoming my go to for a majority of my games. Load times and switching between menus are lightning fast thanks to its SSD. Features like quick resume which allows me to have multiple games open at once and switch to them at anytime are the kinds of features that are truly next gen to me. Smart delivery is another feature that streamlines the process of making sure I get the best looking version of the game I’m playing without having to double check or accidentally downloading multiple versions of a game. Coming from a One S the difference is stark and is a great solution for those who want high fidelity gaming on their TV without having to spend thousands trying to match the same quality and resolution on PC. Also game pass is a great way to try loads of games without breaking the bank.

I was running an Xbox one and the series X just is so much better. Better performance, better graphics, even better storage.

I had an Xbox one X, so my review is relative to that. The load times are just so quick! Amazing. Small and portable unlike PS5. Love the controller and the collection is good! Graphics are much better than the previous gen.

Disregard the negative reviews from PS5 fanboys (who either don't even own the console or are hypocrites). This is an awesome next level game console. Upgrading to this from my One S is amazing. 4k graphics are great but the real improvement is definitely the increase to 60fps. Everything that I've played so far (Borderlands 3, Jedi Fallen Order, Gears 5) looks so much smoother and realistic. Load times are at least cut in half and in some cases 5-10 times faster than on the One S. I agree that this console is a little ahead of the current selection of games available for it but I'm very confident that developers will be releasing games that are able to showcase more of XSX's capabilities. Very impressed so far and I'm expecting more games to play over the next several months. Especially Cyberpunk 2077. If you can find one buy one (just not from scalpers taking advantage of the current shortage).

Great graphics, sound, and game play. Good to play movie, music, and other CDs and DVDs. Easy to install and initialize.

Game pass is a gamechanger. Excellent xbox console. Quick resume is amazing. Great games and great tried and true controller. Cuts through games at 4k like butter. 120+fps

It’s an Xbox X. Next Gen is here and man Bestbuy Killed it with the price this year. Im glad I waited Got because I have game pass on my computer. Love that I can now play game pass games on my new Xbox and computer. Plus the new controller is awesome. 1TB is great and will work for most people. I’d get the extra storage though if you want to have a library and are an active gamer and only have this Xbox. Performance has been awesome so far and glad to finally have a next Gen console.

This was a birthday gift for my child. She was super excited when she opened it. It has been working wonderfully and I'm very pleased with how it is working.

Being able to finally buy an Xbox for my birthday was awesome! I’ve been an Xbox fan since like 2014. The staff at Best Buy were very helpful and the store looked very clean. Definitely will shop here again.