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Customer reviews

Rating 4.9 out of 5 stars with 36816 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 128 Showing 2,541-2,560 of 36,816 reviews
  • Pros mentioned:
    Console, Graphics, Load times

    Rated 5 out of 5 stars

    Great console! super powerful

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it! always been an xbox first gamer. still will be

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    2020 saved by the console?

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console. Worth the wait and effort to get it. Super fast. 60 fps regularly. Easy to move over from last gen. Game pass has plenty to keep me busy until some 1st party games drop. 2020 has been saved

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Power Your Dreams

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 4 mths. of trying to purchase an Xbox Series X I decided to try one more time on Best Buy's site. I nearly fell out of my chair when viewing 'saved items' in my account and seeing the 'add to cart' available. If you are still looking, use Toms Hardware for updates on availability and the several Twitter accounts listed there for the most up to date drops. This is what I did and it finally paid off. Do not give in the scalpers, you will feel much better after you finally own one for the retail price. The good news is much more stock is on the way and retailers like Best Buy are using methods to counter scalpers. Soon everyone that wants an Xbox Series X will be able to get it. After upgrading from an Xbox 360, it's simply mind blowing playing the Series X. It surpassed my expectations in a console. Talk about value, $500.00 is a bargain. It's impossible to build a PC with Series X specs for that price. The console itself is built sturdy and heavy, almost like a brick. I love the monolith type design. It's very quiet and boots up extremely quick. The cooling fan and the design work well keeping things cool. I read there's been a few reports of overheating but thankfully this system seems to be performing great. The disc loader uses no tray and 'grabs' the disc quickly and loads it. The inputs/outputs are pretty straight forward and easy to understand. Playing Forza Horizon 4 at 4k@120fps is an exhilarating experience and truly lifelike. Going over 200mph and actually feeling like real life is amazing. I've never felt that before from playing a racing game. Mortal Kombat 11 Ultimate looks stunning and the characters move very fast, yet every detail and motion is clear without any lag whatsoever @120fps. The system is worth the wait.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great birthday present for a 15-year-old boy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son for his birthday is 15. He absolutely loves it. The graphics are amazing. He hasn’t had an issue with the Xbox at all. My overall experience with purchasing was the best very kind employees all with excellent customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Game On!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item for my daughter. She absolutely loves it! She has had it for a while now and never had any issues with it.

    I would recommend this to a friend
  • Pros mentioned:
    Console
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Totally worth it upgrade.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this new system just feels premium. From the controller and cords to the Xbox itself. It's not as big as I thought it would be, it actually looks nice compared to the eyesore that is my ps5. Pairs perfectly with my lg cx oled. Check all the boxes for the next gen features. Games look and play super clean in 120fps with vrr on. Older games feel like Brand new games in 60 or 120fps. Now I'm questioning how I was ever able to play games before at 30fps. Well there's definitely no going back now. I've waited this long for the perfect console and it won't hurt to wait a bit longer for true next gen games. Until then I'll be enjoying my current library the way games are supposed to be played.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Overall performance
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Loving it so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can totally tell the difference already from the one x. Runs really great. It’s really quite and the controller feels a little different but in good ways. It is very big though so make some space for it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Mikael,

      Thank you for sharing your experience with your new Xbox Series X. It's great to hear that you love its fast, quiet operation, too. We hope you have a lot of fun with it!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best Deal in Gaming?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As of February 2021 the following statements are simple objective truths. The Series X comes with the largest hard drive of the three main console manufactures. Microsoft is the only manufacturer allowing the use of the previous generation’s controllers. Microsoft is the only manufacturer allowing backwards compatibility for two or more generations of games. If you consider hard drive space a commodity or a second controller mandatory the Series X is cheaper than its direct competitor while offering similar in game performance on latest gen games. These are all facts. The following is purely opinion based. The two best features currently unique to the XBOX are its ability to upscale older games to HDR10, and the ability to rapidly switch between different digital games with quick resume. The upscaling and rock solid frame rate on older games add something to them that is hard to quantify. It’s not perfect and on some games can be jarring but I have yet to have a bad experience with it and have been really impressed with the effect on Geometry Wars and Battlefront 2(2005). Quick Resume does not get enough credit. Taking a quick break from one game to play another sounds like a small deal. It really is not. Quick resume does not lock in the user. It allows multiple people to play games on the same console without closing the other person’s game. Want to play some multiplayer with your kid and not close your current single player epic? Go for it. Have three kids ranging in age from Lego to Resident Evil? Not as much of a problem. There are a few bad things to say about the XBOX. First, online play currently requires an XBOX live or Game Pass Ultimate subscription. Game Pass is often toted as “the best deal in gaming” and I would recommend trying it out for at least a month to any XBOX owner but this is a draw back. It’s also one shared by Microsoft’s competitors so this is more of a heads up for anyone fresh to the console gaming scene. The second is the proprietary hard drive expansion. Current gen games are monstrous in size and not getting smaller any time soon, they also require onboard SSD storage to run. The days of loading all of a consoles games on a single cheap external hard drive are gone. Now properly managing data storage is a necessary skill as older games (XBOX, XBOX 360, and XBOX ONE titles) can run off of cheaper external hard drives or SSDs while Series X/S titles must be loaded on the internal hard drive or the proprietary external card. To be fair, Microsoft’s closest gaming competitor has this issue as well and currently has their internal storage expansion disabled pending approved hardware arriving on market. If you have to buy from approved vendors only, it might as well be easy to install. Xbox Series X/S consoles do not have as bad of an exclusive games problem as people often say it is. Every professional reviewer in the world has felt the need to hammer on the lack of exclusives. Microsoft knows this. It’s already being fixed. Was being fixed before anyone outside the company knew it was a problem. XBOX owns some of the best game design companies in the worlds these days. The exclusives are in development and the multiplatform games are coming constantly. Series X enhanced titles are surprisingly common and are typically good if you want some eye candy in the meantime. Finally XBOX stock controllers do not come with built in rechargeable batteries. Anyone familiar with how short the life can be on these should consider this a perk. There are Xbox 360s still in service today because the controllers can use batteries or have their rechargeable battery pack swapped out. TLDR: The Series X is the best deal in gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Load times, Speed

    Rated 5 out of 5 stars

    Love the Upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and quiet! I love how Forza Horizon 4 looks optimized for series X. Load times are amazing and I have all my older games on external hard drive. I purchased the Seagate expansion card as well.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    xbox one X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new xbox is very enjoyable. I play minecraft with my gf all the time now. The speed is much faster than the previous models.

    I would recommend this to a friend
  • Pros mentioned:
    Load times, Overall performance

    Rated 5 out of 5 stars

    Next Gen is now the Current Gen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend upgrading to the Xbox Series X. The load times for next gen games is extremely quick compared to the Xbox one. I upgraded from an Xbox One X and as far as the picture quality goes, the difference is minimal. This will change once developers utilize the Xbox Series X increased power. You will see a significant increase in overall performance if upgrading from the Xbox one. I’ve enjoyed the few next gen games available and look forward to all the Xbox Series X exclusives being released in 2021. I’ve had zero problems transferring my games via network transfer. The transfer speeds were very quick. If you’re able to upgrade, do yourself a favor and update to the next gen console.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Console

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox Series X. Nothing more to really say. I purchased because I needed a second one. Glad I grabbed it because price was raised by MS in their infinite wisdom to push people out. Dont get me started on the most recent changes.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Coming from a serious gamer…

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 Stars as per usual for Xbox. I’ve had the Series X for a few years now and have had absolutely 0 issues with it whatsoever. I ended up purchasing this one for my girlfriend as an upgrade to her Xbox One X. The 1TB of space is more than enough space for anyone wondering. Graphics are great and console never runs slow, overheats, or anything.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great console if youre looking to level up gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was up to my standards fraphics look amazing games handle well compared to older gens and there are more games to be played on it compared to xbox one or before

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance
    Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Great Console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had my series X for about a month now, and I do not regret my purchase. There might not be a lot of exclusives out now, but there are a good amount of series X enhanced games out at the moment. The performance is stunning. The graphics upgrade looks great. The reason I’m giving this console a rating of four out of five stars is because the console does get hot while running some more high end games. This is with constant usage.

    I would recommend this to a friend
  • Pros mentioned:
    Console
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Love my Xbox Series X

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great console for the whole family from gaming to streaming movies. This console can handle it all. Very well built. One Con this system does like to collect dust make sure to get it dust free to prevent overheating.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Amazing console!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics are amazing. Load times are fast. I love the quick resume feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game changer .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When buying the system it was super easy to order and pick up. Always loved xbox and the series x on another level the upgraded system for hdr and storage amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    big difference between one and x

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the graphics - I upgraded from the one to the x and the difference is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Follow up to the One X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the Series X. I got super lucky and got one by randomly asking about it when I came to buy a née Xbox one x controller. It has the same interface and presentation as the last generation but has added features such as -quick resume: you can pause a game, start a totally new game, pause that new game and go back to your other paused game. So far I have done this on at least 3 or 4 games. -BC: backwards compatibility is a strong suit of the X box. I’m glad that I can still play games from the Xbox 360 era. Overall a great system. It runs quietly and has a neat, simple aesthetic to its appearance. I am hoping it gets some great games released for it.

    I would recommend this to a friend