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Customer Ratings & Reviews

Your price for this item is $749.99

Customer reviews

Rating 4.9 out of 5 stars with 34453 reviews

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  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

98%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 34,453 reviews
  • Rated 5 out of 5 stars

    What a huge leap of an upgrade!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is a great upgrade from xbox one, a significantly better performance and speed. Games reboot in seconds, also quick resume. The graphics truly delivers the 4K promise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Xbox ever made

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing so far. Love the increase FPS, and 4k. Xbox is the best! Thank you so much Best Buy for making this possible. I was so incredibly lucky to pick this up. Best Buy is my go to for everything gaming, including Pokémon cards.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Series X Review.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Series X is all around great bang for your buck. It is incredibly simple to set up and its dimensions make it convenient for transportation. Combine this with the Xbox gamepass and you’ve got your self hundreds of games ready to go for an affordable price. Only downside to the Series X has nothing to do with the console it’s self, but rather the quality of games releasing for it. Ignoring this, it is a great console and I am grateful for the price I got it for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Series X is great, but extra storage is $$$

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was honestly hoping to get a PS5 but this popped up on sale, so I got lucky and bought it. I am very pleased with it so far. It’s a very powerful console, but we’re going to have to wait, like all newly released consoles, to get games that truly harness the power of this beast. Glad I bought it! 1 con to it- The downside to it in my opinion, is that it’s only 1TB SSD Inside and we all know these newer games are going to be extremely huge. So if you want an external SSD you can’t just buy one and plug it into the back of it with a USB. Microsoft has to nickel and dime us to buy the proprietary SSD stick (almost like the old memory sticks) that plugs into the back of it, and that costs half as much as this system!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Customer Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased an Xbox from your store, and I am thoroughly impressed. The gaming experience is exceptional, with stunning graphics and seamless performance. The variety of available games and the user-friendly interface make it a top choice for any gamer. The knowledgeable staff at Best Buy provided excellent assistance during the purchase, enhancing my overall satisfaction. Thank you for offering a great product and ensuring a positive shopping experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X is one of the best consoles I ever o

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent console that achieves all my home media needs. I not only do all my gaming on the Xbox Series X owning over 600 games through 4 generations of Xbox, I also watch everything on my Xbox through apps like YouTube, HBO Max and Netflix. The controller continues to be the best in all of gaming. Extremely comfortable for long-term gaming. And the features are unmatched. Quick resume changed the way I game having up to 11 games playable where I left off at any time. FPS boost has gotten me to play games like Mad Max better than ever and Auto HDR makes games look spectacular. This is one of the best consoles I ever owned and that is all without mentioning the best deal in gaming Xbox Game Pass Ultimate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Machine!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, great service. Ordering on-line, and store pickup was a breeze. The store check out was great. The X-Box X is definitely the way to go. Very easy setup and graphics are incredible. The ability to use older games and new games is very useful for anyone who has been playing the X Box for years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Machine

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First the Bad: No changes to the UI, controller is good but nothing much change. The Good: This system is amazing, whispering quiet amazing fast and the HDR (High Dynamic Range) ooooh wow the HDR. I was playing immortals Fenyx Rising on my previous console the One X and when I downloaded the patch for the series X I could immediately tell the difference but it wasn’t until I loaded up Darksiders 3 from last Gen that I was convinced. The series X not only is a graphical powerhouse smooth machine but it makes last Gen games look and perform 100% better. Can’t wait for current Gen games to come more often. PS: you don’t need a new TV to tell the difference I’m rocking the KS8000 from 2016 and I’m loving the machine, of course along the way you’ll need a TV with a 2.1 HDMI to take full advantage of the Series X and PS5 but wait 1-2 years when they become cheaper and more readily available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome game system. No complaints so far. Works as advertised. Just be sure you have a 4k TV and the appropriate wiring, etc.. I've had friends complain because they aren't getting next gen graphics, but they're playing on regular HD tvs and not 4k tvs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Series X- honest review 7 months use

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have not got a Mybestbuycard you should look into it it's worth the value. you can get this item and many more things on promotional financing. after owning this for over 6months i can tell you it's very reliable and a step up from previous versions. The controller feels better however feels like already needs to be replaced that has not changed much.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick Resume is cooler than expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great console for several of its next gen capabilities. I remember being able to get stuff done between loading times, well now it loads really fast and it's a whole new vibe as someone who used to have dial up. It came with a control and these things are easy to set up. The xbox platform and gamepass work really well if you also have a PC. A real computer, with Windows lol. It feels very fluid. Microsoft loses a star because of the SSD switch. The quick resume feature is lit but SSDs have a limited amount of rewriting before they start to break down. This is planned obsolescence. The extra storage you can buy is like an old school memory card except its a SSD and holds 1tb or more. Comes separately though. I get that we like SSDs but just know you may have to upkeep this in 5 or more years or buy the new gen when it's out. All in all it was cool but PC gaming is top tier without a doubt. Lol miss me with that console war peasantry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I received the package, at first I thought the console was going to die at first? But then after all that test it works pretty fine!!! Power connector is good, HDMI is good, fan is good and quiet, disc drive good and quiet and etc is fine. Just remember to take it slow and always keep the empty box for over a year? And to know that if you're console is alive just by hearing it boot up and feeling the cool air coming out? ☺️☺️☺️☺️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    When you become #1 wife

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought as a gift for my husband. He has been dreaming of it for years! Best wife award has definitely been given!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely in love with this system. Once you experience the speed of getting in and out of games, you will never want to go back. To be honest if you are coming from a Xbox One X, as of this moment it isn't a huge leap forward graphically outside a handful of games like NBA 2k21 or Madden 21 yet because most games were designed for the older system and aren't fully taking advantageof the next gen consoles (YET). 4k is 4k although this systems has the power to keep the resolution in 4k more so than last gen systems. Also there are alot of games that get dynamic upgrades and better framerates (which is amazing). Games that don't have HDR get a nice little auto HDR boost. Even older generation games look so much better now. The ability to play in 4k at 120fps is insane (2.1 hdmi TV needed). Overall it is a must buy for any gamer. I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Series X and game pass is unbeatable!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive owned every xbox consoles since the original xbox. I have to say the series x is the best yet. Game pass is incredible. The best console gaming experience you can have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series X

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good console and storage is great with games u gonna play.gamepass that u buy separate is a must. Like it lot better than playstation 5 i had before

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series X

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I traded in my old Xbox one X for this and it ended up being $290 but other than that this is been the best Xbox gaming console I’ve ever owned absolutely everything is straightforward and clear and crisp. Recommend it to anybody.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impeccable product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been an Xbox user for longer than I can remember (15+ years). I have my original Xbox One since it first launched in 2013 and it still works 10 years later. I just wanted it upgrade because of the great deals Best Buy had for a member such as myself. This machine looks amazing on my new 75” though. I moved my older model to my bedroom. I’m forever loyal to Best Buy + Microsoft when it comes to electronics and entertainment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great console but lacks unique features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Next Gen right? Well not so fast. Has the same old user interface as the previous Xbox one. You know it’s funny how they claim it’s the most powerful console but didn’t update a simple user interface to experience some sort of next gen feel when starting up your next gen console for the very first time. So why believe what they claim after all? Check this out , another point. The colors are not as contrast as with the PS5. You can also find this online when you search a comparison game running side by side. You will notice The PS5 has a better contrast ratio while the Xbox looks a tad bit lower giving the in game characters a more realistic look on the PS5. Maybe they will correct in the future, I truly hope so. Also Starting of you will feel the difference of the PS5 with a new user interface, a built in game that combines their years of all the PlayStation technology into the game and making the game fun at that! Exploiting their newly adaptive triggers on the controller of the PS5 was very new and creative. I’m just a tad bit disappointed why Xbox did really nothing with any updated new look feel features. Yes the games run smooth, yes the console is very quiet. And yes it’s very fast. But this was all to be expected. It’s a shame they couldn’t have at least updated the user interface . I guess the only unique features is the in game pause , play another game, and come back to where you left of on your first game. Which is cool I guess, but I’m not the type of guy to like my console straining more power then what I’m currently using it for. The controller also feels very similar to the last gen. I would like to add they did however, create a faster response on the controller then the PS5 controller .I’ve noticed the PS5 is not as quick response as the Xbox. So shoot em up games, you probably will have a slighter advantage on the Xbox Series X. All in all It is a absolute beast for next gen gaming, but lacking a lot of the differential unique features is were Xbox really dropped the ball. Still a beast of a console especially with Xbox buying exclusive title rights to company’s like the creators of Doom). The future looks bright for the Xbox Series X. 4/5

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you so much for taking the time to share your thought and experience with us on the Xbox Series X. We hope that you are enjoying it and we hope that you will continue to enjoy it.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    To wait or not to wait?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 1 TB. Played it was much faster then the original xbox one that i have. However returning it to pre order the 2 TB xbox one (did not see larger hard drive size was coming out. To me the configuration is not as pleasing as have TV stand it will not fit into.

    I would recommend this to a friend