Customer Ratings & Reviews

Amazing graphics and so much storage. Easy to set up too.

Could not be happier. Runs fast and smooth, super quiet, and I love the design.

Great console super quiet and still such powerful performance and great graphics, so fast I load in faster to matches then anyone including PC gamers and ps5!

Xbox runs great. Fast and responsive, handles bugs and errors in games well. Good graphics, overall a great and powerful console, just stinks Microsoft had some price hikes earlier this year

The Xbox Series X is a major improvement for anyone into serious gaming. If you are upgrading from the original Xbox One, you will notice some serious differences. However, if you are upgrading from the Xbox One X and are only a casual gamer (someone who only plays every now and then) you probably won't notice anything huge. Still does 4k movies and games, but now it is much smoother and faster.

Never been on Xbox platform before, so series X was my entry point of Xbox. So bare with me if I sound like I don't know what I am saying. Anyways. I got this pretty much because I am currently using game pass on my PC. Game Pass is a great service that Microsoft started waaaaay before Sony announced there tiered PS service. One thing for sure, MS's Game pass include PC games if you go ultimate while Sony's even highest tier would not. This is already better deal as Sony's most expensive $17.99 monthly only give PS3 games to be "streamed", while MS's game pass allows full download of ALL versions of the game it offers along with cloud gaming. No brainer to keep game pass and stay lowest tier on PS plus. Xbox series X comes into the picture because I can play games released since Xbox 360 days until now. I can either buy used 360 games or download one of the 360 games provided in the game pass. I mean... I don't need to play them but some games used to be on PS3 that is also on Xbox 360 that doesn't have remaster version. I can play those without issue on xbox series x as long as I have physical disc or on game pass. UI's great too. I find PS UI to be sluggish and dated. Sony tried to polish up the UI/UX that has been established since PS3, but I don't get how they can't find a way to reduce loading speed of ICONs... Xbox's UI has been pretty smooth so far. Never had to wait for icons to be loaded. But then... loading speed for games was faster on PS5 since most games made by Sony's internal studios have super fast loading (like 1-2 sec on most of the game). Xbox on the other hand... Halo infinity took a good 15-20 seconds loading screen per mission or quick access point. I mean... Does this matter? not much. As long as it ain't Bloodborne loading time, everything's fine. I find myself using xbox more than my ps5. It's just that MS's service feels better than Sony's. But when it comes to playing games themselves, not much difference I found. If that's the case, I'm going to use the one with better service :D

definitely great upgrade. we use our xbox for everything and when it started slowing down, I knew it was time to update

Works great, a little slow on the down loads. But everything else is great.

My kids love Xbox x is the best, entertainment for family always with Microsoft family the experience in Xbox is incredible always.

I've read all kinds of crap in reviews of the Xbox Series X, and have yet to see any of those problems, and can't find any way to agree with any of the complaints. I'm not saying it's perfect, and I'm far from a Microsoft fan (been in IT support since 1976 and have a very low regard of Microsoft in general), but my experience with this product has been not just entertaining, but actually pleasurable. The unit is quiet, performance is incredible, and the new controllers' controls and textured grip are outstanding. I saw one complaint about someone's hands hurting after using the controller for a while, blaming smaller size of the controller, but I've not experienced this, and my hands aren't huge, but they're above average size and beefy from using hand tools all my life. So my take on it, after a month of daily use, is that reviewers with a slew of complaints, especially the professional reviewers doing magazine articles, are complaining just to garner attention, views, or whatever. After all, why should the absence of exclusive releases bother me? Should I care that somebody with a PS5 is also able to enjoy a game? What's really important is that some games have been upgraded to take full advantage of the extra power and features in this unit, and those seem to be "appropriately plentiful" to say the least. So after giving Microsoft a gut punch in multiple reviews reviews over the course of my career (Windows ME, Windows Vista, Active Directory, the Windows Registry, various reviews of ridiculous problems in Microsoft's Office suite across multiple versions, the abomination that is Microsoft Access, the horrible interface in Visio, and bugs in every version of Windows that continue to be passed on without correction to the next successive version of Windows, for starters), I don't have a single complaint about this product, and thoroughly enjoy using it.

Best purchase! Highly recommend for gaming. No glitches

We were lucky to find both xbox series x and ps5 when stock was available. We mainly play warzone 95% of the time. And graphics are crisp and clear on xbox compared to ps5. I don’t know if the game is optimized for xbox or not, but ps5 is big disappointment in terms warzone graphics. However, ps5 has capture capabilities much better than xbox. you can record your gameplay up to 60 mins including game voice chat. Xbox does not record in game voice chat and only limited to 2 mins video capture. This is a big let down for xbox promoting share button. What is the point if you can not capturing voice chat in a big play with friends in warzone and upload to youtube (it would be nice if we could link youtube account to xbox for directly uploading clips). Xbox live also costs $120/year now. This is a big cost increase and not everyone can afford this.

This is a great console, it’s super fast, 4K, 120hz. The controller feels so nice, the quick resume is awesome, definitely buy this console, everything loads so fast.

After surprising my son with this new XBOX which he was super excited and immediately put it all together. He had an old XBox One that I bought him almost 10 yrs ago so he got his use out of it and it was refurbished from BB as well. After playing on it initially, he discovered he was unable to connect his account to get all of his data. After some not-so-good experiences with the Geek Squad and no real help from Microsoft, we ended up returning it and getting another one and it works perfectly, my son is enjoying his new console.

I love it so far, A nice upgrade from my wbox one which I still love. Although a bit pricey. My brother loves it to he will be getting one soon thanks Microsoft.

Great product so far always been XBOX and always wanted to upgrade to a ‘tower’ is what my brothers and I call them haha

Very fast and games look great. No games ypu cant play on the xbox you have now. If you get 1. Let your current gold run out. Or if your new to xbox live. Buy 2-3 years of gold for $60 ea year. And up grade it to ultimate for $1 (or $15 if you used the 1$ ultimate upgrade and let it run out) and convert that 2-3 years of gold to ultimate and have until 2024. All the games wit game pass ea pass and more has had me playing a lot of games i woulda never bought or tried. Ive been playing it more than my PS5( which is also no biggie yet. So dont sweat it).

I am very happy with the product I bought. It was a gift for my son. He was so happy to get a new Xbox as his was about 15 years old. He was able to open up A LOT of games that he has wanted to play for so long but was unable to open on his old Xbox. It made him very happy which makes me very happy!

So far since owning the series x from launch, no issues whatsoever, quality is amazing of course need to have a true 4k tv to experience the series x potential, load up times are fast, series x makes no noise,, fits well almost anywhere which im glad it doesn't take up to much space, main point i should say is this next generation consoles are a big improvement and awesome to experience no matter which it is ps5 or series x! Last thing, Control is also a thumbs up,,Love the new texture, the grip behind the control and overall feel, feels premium! Good job Microsoft! Can't wait for Halo Infinite!

Bought it for the kids, have zero complaints besides the constant complaining when told to turn it off and go do something else