Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$749.99

Customer reviews

Rating 4.9 out of 5 stars with 36823 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 150 Showing 2,981-3,000 of 36,823 reviews
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Excellent!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a standard Xbox One and am so happy that I was able to. The graphics are amazing and it runs so quietly! I love how I can use my extra controllers from my old Xbox One with the new Xbox One X and it came with a free month to try Xbox Game Pass. Overall very happy. I'm a die hard Playstation fan but with them so hard to come by I opted for an Xbox One X instead.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Definitive Xbox

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great design, great performance, Xbox truly knows what gamers want with game pass

    I would recommend this to a friend
  • Pros mentioned:
    Console, Overall performance

    Rated 5 out of 5 stars

    Great console

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lacks games but game pass helps. Runs well and controller feels great

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    The BEST NEXT GEN OUT.....HANDS DOWN!!!!@

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best next gen console out there hands down and I have both meaning ps5. Console is super quiet and dont get really hot unlike my ps5. Also great that it has so much memory and just higher specs than the ps5. Dont know why everyone feels like ps5 is better because it's not. Do yourself a favor and get this console it wont disappoint and the games that u can get for free with only a little monthly fee is CRAZY...so many of them to choose from I'm going crazy...lol.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Modern Nostalgia

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a former original Xbox owner, I can appreciate the modern asthetic of the Xbox One X with a throwback to the green accents of the console. I also have a appreciation that they’ve brought back a fair bit of OG xbox games. Fantastic console, great power and asthetically pleasing.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    I am X-cited to play this box

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been hesistant to purchase this next-gen console due to the price and the unreliable unit numbers during the pandemic. I am SO glad I stopped waiting and decided to purchase this. For those like me who have been waiting or who don't think it's worth to spend the cash, trust me, it is!!! The new graphics are AMAZING and almost lifelike. The memory is far better than old consoles. This machine can also play blu-rays and the newer format of videos. Best of all, if you're a huge gamer like I am, XBOX is an amazing investment because some of the older xbox games you can just plug in and play. This feature alone makes this worth it. So again, if you're hesitant, do a little research and finally make that choice like I did! I recommend Best Buy because they're always in stock and their employees are always super helpful :) Cheers!

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics, Load times

    Rated 5 out of 5 stars

    Excellent buy.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast load times, graphics are excellent. Love the feel of the new controller. Overall very happy with the system.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    christmas for grandkids

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellant product easy to install works like it says it would and all sale people were very helpful

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Xbox Series X

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm 75 years old and not a big gamer but do enjoy playing. My last console was a 360 so it was long past due to upgrade. The speed, the color and the detail of the new console is mind blowing. I also like the fact I can play most of my 360 games on the new Series X. The newer games are beautiful and very challenging. Plus, it gets the grandkids over more often and I can play online with them.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my teenage for his birthday, we’ve had over a year now. No issues, just highly recommend rechargeable controller batteries!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    It's worth it.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I can say is that it's lived up to the hype. Super fast load times, unbelievable graphics and quiet as can be.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Kyle,

      Thank you for sharing your thoughts with us. We are glad to hear that you are enjoying how fast and quiet the Xbox Series X is and its awesome graphics.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Console, Speed

    Rated 5 out of 5 stars

    Amazeballs

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alright. This thing is amazeballs! I can't wait til more titles get released, because the lack of launch titles is the only negative right now. But the games that have been optomized for it, they are gorgeous! Speed is awesome, titles boot up super quickly, joy pretty much flows to my eyeballs from the moment the little x lights up :-) I have played the ps5 as well, and honestly - they are both great. I like the xbox controllers more, and can't wait for halo infinite.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Xbox series X

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent console. Much faster and better graphics than my Xbox one. I highly recommend purchasing this console if you want a better gaming experience.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Yay!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics are great, and my games load faster now..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Next Gen is Truly Next Gen

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been extremely impressed thus far and have had no issues at all. This thing is amazing, especially if you have a new TV that supports HDMI 2.1. The quick resume is something I never knew I needed and now I can't live without it and not to mention the value of game pass. I have nothing but good things so far. All I can suggest is getting a new HDMI 2.1 4k tv that supports high refresh rates, turn off the lights and start up Forza Horizon. You will be impressed.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your thoughts with us. We are happy to hear that you are enjoying the Xbox Series X.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Fastest loading console on the market.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece of gaming hardware. The graphics and load times are so fast. I love the clarity of the games. The small foot print of this device and its style are next gen. We play this as a family and love it. Thank you Microsoft, we have been using your products since the original release.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Outstanding

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works and run better than i could have imagined and staff helped me look for a new one to.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    POWER YOUR DREAMS

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Power your Dreams is the slogan and this is literally a dream come true. It is ridiculously fast, can be booted up playing a game right where I left off in SECONDS. You have to see it to believe it when it comes to Ray Tracing and Native 4K 60 fps. Exclusives coming early next year, in the interim Assassins Creed, 2K21, Gears 5, Forza H4 are a must. Plus all the Gamepass titles that have upgrades. The hype is real, hop on board and don’t think twice if you are able to get one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great console

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because I was bored with the PS5 and I never have played Xbox before. I really like the games with game pass. Xbox works great, no issues. This console and game pass has turned into a Xbox fan now.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Top notch next gen console

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been waiting a long time for this and It did not disappoint! I love the design, it's a incredibly quiet console, and a real beast of a machine. Really bummed that Halo Infinite is delayed till fall 2021 but after the fiasco of Cyberpunk.. I'm okay with it. The optimized XSX games look and play amazingly. I would 100% suggest getting a monitor or tv that has HDMI 2.0 capability to utilize the biggest XSX features. Excellent console and I'm very satisfied with my purchase.

    I would recommend this to a friend