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Customer reviews

Rating 4.9 out of 5 stars with 36823 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 151 Showing 3,001-3,020 of 36,823 reviews
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Next Gen are we there yet ?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first thought when I opened it was wow this is a big consoles . I mean it takes up a lot of space but I suppose it has to for some really high end hardware and good air flow . You know I wasn’t actually as impressed as I should be . I don’t know if it’s the same layout as far as the Xbox home guide the guide still feels a little clunky and slow . The WiFi is really fast but hdr game mode made my games look bad I had to turn it off . The controllers still have to use batteries . I mean really this is what generation of Xbox now and we still use batteries , why aren’t they rechargeable batteries by now ? The graphics run great on 4K XS games . Although it has crashed a few times and cyber punk didn’t work well on the game system either I ended up returning it . I would say I’m leaving my review at a 4 star reason being it still has day 1 bugs that need fixing and theirs hardly any games optimized for it right now . So I feel like I have a good gaming console with no next gen games . In a way I kinda feel cheated maybe that’s just me .

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for sharing your thoughts and feedback on your new Xbox Series X. We're glad that you're enjoying its overall power and enhanced graphics, especially in glorious 4K. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Outstanding

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works and run better than i could have imagined and staff helped me look for a new one to.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Amazing Performance.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally satisfied with the performance. The graphics are amazing. It was easier to setup. I could download my games easily. This box doesn't make any noise. The controller has a nice texture and it is so comfortable to hold.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Overall performance

    Rated 5 out of 5 stars

    Microsoft's Next-Gen is very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Curbside pickup at store was flawless, always great customer service. If you like the Microsoft ecosystem, this is more of the same great Xbox stuff. Very powerful system and it looks really nice and is far more compact than PS5. No exclusive games quite yet however the lineup looks very promising. Great controller, great performance, and all at a price that will run well for the next 5-6 years. If you can score one and love the Xbox this has to be in your livingroom.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Great new system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big improvement over my Xbox One S. Great graphics, super fast load times. Quick resume feature is very useful.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    It was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really happy with this product. Got the day it came out and was very excited to play it. The quick resume is extremely convient and there are games that i havent played in months, that when i play open my last session. The controller feels good too. Was a bit dissapointed that the user interface was the same as the xbox one s but thats just me nit-picking. There also not that many games exclusive to it so this is a long-term inventment.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Arturo,

      The added Quick Resume functionality of your new Xbox Series X Console is a major upgrade! Jumping right back to where you left off is truly game-changing in the most literal sense. We're thrilled you are enjoying your sessions with your new setup! Thank you for taking a few minutes from your day to share your feedback with us. We appreciate it, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Greatest xbox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Xbox ever. So much faster than the Xbox one and more storage and way better graphics

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned a ps5 since launch, figured I’d get myself a bday present so I got this, haven’t had an Xbox since 360 and had loads of fun with halo 3, ended up giving my bro the console and haven’t had one since. Mainly like the aesthetics of the console it’s copasetic and manageable, shoots hot air up, unlike ps5 out the back. I personally have a lack of space on my mantle so makes since but have had no problem with the ps5 in the same spot just more a thought in the back of my head if it will over heat but hell the ps5 has been launched at the wall shed both outter shells and still performs great, haven’t had a incounter with the x yet but will keep posted. Only down side with the 5 is that I had to buy a new controller after major stick drift. Other than that they both don’t match up to my hybrid 3090, but console wars continue. P.s. I play on my consoles 99% of the time even though I can do 144 with my computer setup at ultra, and 60 at console due to tv, but still wreck either way. I can hop in halo on my pic or Xbox so that’s a plus if you have multiples like I do.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Loving this thing!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this console! I have had plenty of systems over the years. Last gen I had both Xbox one, Wii U and PS4. Honestly wasn’t happy with either for very long. I haven’t enjoyed a gaming console since the Xbox 360. This system is so lightning fast. Load times are almost non existent and games look great! The packaging the system came in was beautiful! The only thing that got me confused was that my controller came all scratched up like it was used already. Oh well :)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best console ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a big upgrade from ps5 too xbox x literally the best consle and i got it shipped to the wrong house be i was able to recover the consle with the help of cops, bc i guess it was my problem for fedex shipping to the wrong address but other then that best consle

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Kids love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 14 year old & his brothers love it. They play alot of games, watch shows, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    I have had an amazing experience with this console

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console plays all my favorite games with superb graphics. It plays games at a 4k resolution. I been enjoying it so much that i forget to play on my $3000 gaming computer. When it comes to cost vs performance you can’t beat this deal. I highly recommend the Xbox Series X.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Hot box

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy’s service was overall good. Quick easy pickup. Xbox has been good for over a year now, gets extremely hot and heats up my whole room. However it doesn’t overheat or get affected in gaming/picture quality. But wow this thing could keep you warm in a blizzard.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics, Load times

    Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute Beast of a console! Fast load times noticable better graphics, nice feel to the new controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox On Top!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally decided to upgrade my Xbox from the Series S to the X and it doesn’t disappoint!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Great console for this generation of hardware

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To this point, I've gotten this system setup and played about 10-15 hours of games on it and 4-5 hrs of movies. I can say without a doubt that this is faster and more responsive in menu navigation than previous console generations - but I think that was the point with the power of the hardware. The games look great, and the power comes back in to deliver on the 4K @ 120 FPS. Assassin's Creed Valhalla looks and performs exceptionally with my LG C9 OLED and this console.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Overall performance

    Rated 5 out of 5 stars

    Best console

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best gaming consoles out there, I've always been fan of xbox for performance and quality of the games, this console nailed it and I would recommend it over any Playstation console ever.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Had an Xbox one and worried about the time it would take to move everything over to the new system. Was surprised how quickly it all came together. Was done with the setup in and was able to play within 20-30 minutes. Load times are shorter, graphics are awesome. Not many games out for it yet, so holding off until there are some more titles made for it might not be a bad idea. Either way it's a good console and I have really enjoyed it so far.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're delighted to hear your transfer process was seamless and quick! Thank you for taking a few minutes to share your insights with us. We're thrilled to hear you were playing within 20 minutes of booting up, and that you are really enjoying the optimized graphics capabilities and fast load times. To build out your game library at an affordable price, we recommend pairing you new Xbox Series X Console with Xbox Game Pass Ultimate, which will instantly grant you access to over 300 of the latest and greatest game titles and genres: https://www.xbox.com/en-US/xbox-game-pass

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic graphics. Fast load times makes for better gaming experience. Happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance, Speed

    Rated 5 out of 5 stars

    Series X delivers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. Graphics, speed, and super quiet fan. Ultimate performance. You'll be very happy with this awesome system

    I would recommend this to a friend