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Customer reviews

Rating 4.9 out of 5 stars with 36866 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 343 Showing 6,841-6,860 of 36,866 reviews
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Nice console

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this console a lot. Runs big games easily with high graphics and load times are very low.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Ozzy,

      We're happy you like it! We've designed your new Xbox Series X Console to dutifully handle all the exciting features and gameplay associated with next-generation gaming, and couldn't more excited to know you are reaping the benefits of your new setup. Thank you for taking a few minutes to share your story with us! We appreciate it, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Series X worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Day 1 console no problems so far, performs as advertise. Not as big as people make it seem nice clean look.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Amazing just wish it had more storage

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this in my possession since launch day. I’ve got to say I’ve noticed how much better picture quality I am faster loading. I think Xbox did a great job keeping the same feel of the council itself when accessing everything and set up was super easy and very impressive. Hoping to get my hands on another one soon for another TV. Only thing I wish is that they would’ve provided a much larger hard drive as One game alone takes up a lot of storage.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing how much you're enjoying your new Xbox Series X. If you need more storage space, we have a couple of suggestions. For the best experience, we recommend getting the 1TB Seagate Storage Expansion Card, which adds an additional 1TB of SSD storage. If you're playing games that aren't enhanced for Xbox Series X/S, such as backward compatible Xbox One games, you can store them on a standard external hard drive.

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Load times

    Rated 5 out of 5 stars

    Series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I was finally able to get ahold of the Series X after them being hard to get at launch. I had the Series S for about 2 years before finally getting this Xbox. Games load very fast and the disc drive is a plus over the Series S if you still have physical media.

    I would recommend this to a friend
  • Pros mentioned:
    Load times

    Rated 5 out of 5 stars

    Nice upgrade!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't crash, which is more than I can say for my PS5. Seriously though, this is an awesome system. Definitely an upgrade from the last gen. I mainly play Destiny 2 on here (don't judge me), so the main thing I notice is faster load times and better framerates. Controller is essentially the same, but a nice tactile feel on the trigger buttons. You might notice a smell of plastic burning the first couple of week, but that eventually goes away.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Remeloe,

      Thanks for taking the time to share your thoughts on the Xbox Series X. We are glad you're enjoying the fast load times and improved frame rates. We hope you continue to enjoy your upgrade!

      Happy Gaming,
      Kiernan
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    It’s “cute though, built good.”

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If ykyk haha. But on a real note, Quick Resume is doing me wonders, the graphics on all games and even the older games have been mighty crispy. And of course, the power on this thing boosts your connection speed, even if it’s already fast or top notch. You also don’t have to worry about purchasing games again, because EVERYTHING that’s on the Xbox One, including Backwards Compatible games, it’s all there. Everything you can ask for in a console.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Chulo

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xcellent graphics super fast awesome the best ....

    I would recommend this to a friend
  • Pros mentioned:
    Load times, Overall performance

    Rated 5 out of 5 stars

    Buy one if you find one.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent system, load times are drastically reduced . Destiny 2 looks amazing and less frame drop out.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth the upgrade.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this XBox for Christmas for our son to share with his father. They both play on it all the time. It’s probably on more than it’s off and is still working great as if it’s brand new. It’s only been 7 months, but they’re both loving that they can play all of our old 360 games too.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Seamless game transfer and amazing graphics

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently made the upgrade from the first edition of the Xbox one to the series. The game transfer process was super easy, and the graphics are amazing! I don’t have to wait 5 minutes for my games to load. I’m honestly just mad i didn’t upgrade sooner!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Got it finally almost 2 years since the release

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Storage is far below an acceptable quantity. Expansion card 2tb is not going to hold much better than the 1tb the system has. They should have had a 2tb internal drive and then made a USB external SSD drive with a few different options for storage size. Allowing for you to store all games on the external SSD drive and be able to play them without requiring them to be installed on the internal drive. I have a Xbox one x and I put everything on the external drive and the internal drive only has the system data and operating system on the drive. Microsoft disappointed me that they have gotten rid of it for the next gen system. Hopefully this is something that is going to be changed by Microsoft. Only time will tell what is to come from Microsoft for the future updates on the system

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my Xbox on time an in good shape! Anyone who doesn’t have an Xbox series x must get one!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The Best You Can Get

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy had an easy and safe pre-order process and the new Xbox Series X is amazing! I re-downloaded Gears 5 and put it to the test and the performance is second to none. If you have a 4K TV and are looking for the best performance you will not be let down in the slightest. Also, I had no issues after a very small day 1 update out of the box. Highly recommended!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Scott,

      Thank you for recommending Xbox Series X! We're glad that preordering and setting up your new Xbox was simple and easy, too. Thank you for sharing your experience; we hope you have a lot of fun with your new Xbox.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Great console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console is great, super fast and the graphics are fantastic!! Was very excited to actually get one.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Problems in using the menu

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm disappointed in the utilities/options menu. I'm a long time X Box user and I have never had so much difficulity in navigating thru there, it takes too long to try and navigate and at times I still can't figure it out. Right now, I'm in a spot Assissians Ceed Valhalla trying to pick up an item a shield and I can't, Trying to tone done or off the narration in another game I found imposslble, It used to be simple, a few seconds and done. It cost a lot of money, and to me it is not worth it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Load times

    Rated 5 out of 5 stars

    Great, but storage is problematic

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it. Load times are insanely faster than my previous Xbox one s. It would be nice if it warmed you not to move Xbox series x/s optimized games to a usb hard drive as it will not play them. The insanely expensive seagate expansion cards are the only expandable storage that will run x and s optimized games. I have had it for 3 days and have already used 71.5% of my internal storage.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Series X for the win.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Xbox One S for years. It started slowing down so then I was like ok, time for an upgrade. After playing on the Series X, my gaming experience drastically changed for the better. Graphic are elite and smoother game play. 10/10 highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Must have machine

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics, great speed. This was a great purchase for my son from his previous gen machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a second Xbox for my setup, also Xbox is forcing everyone to upgrade or be left out. I wanted to be able to play with my friends who have the Xbox series S or X. This upgrade should last me a few years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just WOW

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't in a hurry to upgrade since I have an Xbox One X. Wow, am I glad I did. Seeing is believing. The smoothness of the refresh rate is unreal. My TV is 4K HDR / Dolby Vision and has the standard 60Hz refresh. I don't find it's necessary to upgrade for the 120Hz refresh. Especially since many games will not actually run at 120FPS and instead will run at 60FPS anyways. I'm not going to drop $2.5K on a top of the line TV only to satisfy the occasional 120FPS game. Remember how your Xbox hardly ever downloads games and updates at full speed due to hard drive speed limitations? Gone. I'm tempted to upgrade my internet just because it's finally being utilized to the max. This device is a monster BTW. I mean a literal brick of power. It weighs a ton and yes it can be laid on it's side, which I prefer. I have reorganized my media center to accommodate proper airflow as it's basically a $500 space heater. Make sure you plan for airflow. Room for improvement: the default internal storage should be 2TB. Come on guys, 1TB of space is enough for 6-7 good games. It seems slightly cheap on Microsoft's part to stay at 1TB and charge $220 for only 1 additional TB as an expansion. Also: the new controllers are very comfortable and an improvement over the last gen. Why fix what aint broken? EXCEPT - the share button is a bit awkwardly placed. I've hit it accidentally at least 20 times. Better location? Maybe higher by the Xbox logo or perhaps on the top of the controller between the LB and RB buttons, so that you have to purposefully press it.

    I would recommend this to a friend