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Customer reviews

Rating 4.9 out of 5 stars with 36867 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 357 Showing 7,121-7,140 of 36,867 reviews
  • Pros mentioned:
    Load times

    Rated 5 out of 5 stars

    Best X-Box yet but supply doesn't meet demand

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Series X is great. Lacking in games at the moment but those are coming if you're willing to wait. The big boxy design is simple and doesn't stand out in a distracting way. The dashboard is similar to the last generation but why fix something that isn't broken? From the few games I have played the load times are insanely fast, even starting it up is eye-blinkingly fast. Good luck getting one of these during the holidays!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Best of the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Interface it's the same as XBox one but the graphics and so forth are much better and loads fast

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Xbox x

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics are amazing, speed is unreal. Lucked out and was aw to purchase on the app before Xmas

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely upgrade, it's worth it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally after looking forever we got our hands on the Xbox X and I must say it meets the expectations that everyone said it lived up too. The quality of the games you play on it are awesome, it's not noisy at all, and it's just an outstanding gaming system. The only thing we don't like is game pass, but no one has to use it if they don't want too. If you can get your hands on one, definitely upgrade!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Chrissy,

      We're happy you were finally able to get your hands on one! We know your new Xbox Series X Console can sometimes be hard to track down, and we're thrilled your persistence and patience paid off. Whether it be the optimized user interface, enhanced graphics, or simply the near-instant load times, we're excited to hear you are loving the experience! Thank you for sharing your story with the community. We appreciate it, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Good customer service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a review of Best Buy delivery. I appreciate that Best Buy implemented a queue system for the Xbox stock when I purchased mine on 11/22. The scumbag scalpers/resellers have been scooping these up everywhere making it impossible for an honest person to obtain one. Best Buy's queue system allowed me and many others that day to get there orders filled and picked up today, shows they actually care about thier buyers. Thanks!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast load times and impressive graphics but use of batteries in the controller is a step back.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for taking a few minutes to share your thoughts with us! We're thrilled to hear you are enjoying the optimized play experience your new Xbox Series X Console delivers. To improve your controller functionality, we recommend pairing your new setup with Xbox Rechargeable Battery + USB-C Cable. In doing so, you'll enjoy longer play times and fewer dead batteries, allowing you to fully recharge your gear between sessions. Get all the details here: https://www.xbox.com/en-US/accessories/batteries-chargers/play-and-charge-kit

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    GREAT PRODUCT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox series x is ridiculously fast and the graphics are awesome

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Xbox X Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New xbox is awesome! Runs smooth and quiet and looks slim. New controller fits well in the hands.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A beast

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It runs so fast and smooth. Love the quick resume feature. Makes gaming that more enjoyable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying my new Xbox. It's not as big as I was worried about, and it is super quiet. The Xbox app makes it really simple to set up and if you already have an older Xbox it's quick and easy to transfer your settings to your new one. There aren't any Series X exclusives but the games that are optimized for Series S/X look and play great. AC:Valhalla and Cyberpunk are both significantly improved on the new generation.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Great next-gen console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. The 4K UHD graphics are impressive. Fast, quick load times. No issues with disc drive.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great XBOX

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console, Fast and plenty of storage for games

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Best Xbox yet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Xbox ever. Fast, awesome graphics and great frame rates!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i think xbox game pass is a great way of doing things and xbox will be better than ps5

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Storage can get very costly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the console, Xbox One games look noticably better on internal or external storage and load faster if installed on the internal. UI is exactly the same as Xbox One so no learning a new setup. Super quiet, even when playing Series X games I don't hear a thing. Handles HDR better than the One X did. Two problems, #1. Storage: only a terabyte, which with series x games, fills fast. After that, you're only option for series x game storage is a $220 terabyte expansion. Xbox One games store and play on an external, Series X games only store on them so the internal space is at a premium and more is quite costly. #2. There aren't any games atm that show what it can really do. There are nice looking upgrades to last gen games but nothing yet built to harness the power this machine holds. Once that happens the console will really shine but the cost of storing those amazing experiences may bee too steep for some.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Load times

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing load times. Very impressive console. Love my new series x.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always been a Playstation gamer but treated myself to this for a few exclusives (Starfield, Forza, Ori, etc) I couldn't miss out on. But holy cow. Gamepass is incredible! I've been playing all of the games, even things I never thought I would have liked but ended up loving. I'm like a kid in a candy store. Gamepass alone is worth the price of admission many times over. As far as performance goes I've had no issues and the visual fidelity is excellent. My only gripe is minor: the controller that's included uses two AA batteries, it's not a rechargeable pack out of the box. Which seems really dumb to me. Get it together Microsoft. But it's a small enough thing it won't lose a star, as the two batteries included lasted two weeks of pretty extensive gaming, which impressed me after the PS5 controller barely lasting two days on a charge. Tl;Dr glad I bought it, would recommend, get Gamepass ultimate if you do

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend loves it! His old Xbox died and he just so happy I got this for him and trust he is enjoying himself.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft - Xbox Series X 1TB Console - Black

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance The Next-Gen features this Xbox has such as Quick Resume

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had any problems with it. Works and looks great!

    I would recommend this to a friend