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Customer reviews

Rating 4.9 out of 5 stars with 36872 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 399 Showing 7,961-7,980 of 36,872 reviews
  • Pros mentioned:
    Load times

    Rated 5 out of 5 stars

    best console yet

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fantastic console. i bought this a few months back and im extremely impressed. it loads games at least 100x faster then my decrepit Xbox one. if your thinking about getting this or the ps5, go with this, it is cheaper, and more powerful. plus the game pass, i see no competition. i would buy this console for double the price. 10/10 would recommend to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Fun System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system with a lot of games to choose from. You can even use older games that are not series X.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    The best gaming system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this gaming system, its fast and the graphics are amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Monster

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and quiet. Games look amazing and loading is fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Next-gen Xbox is here!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Going from the Xbox One X to Series X was a breeze - signed right in and was ready to go. Downloaded a couple games, and was in within a couple hours of pickup. My favorite part is the quick resume feature. Completely closing the game and turning off the console, I'm back in the game within 30 seconds of pressing the power button. Absolutely amazing

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to hear you had an easy transition period from your old setup to your new Xbox Series X Console, and have been loving the updated and upgraded features it hosts! The Quick Resume functionality is a major game-changer. We're thrilled you are enjoying the ability to jump right back into your game! Thank you for sharing your feedback with us. We appreciate it, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the product works perfect and the people who helped me were also very fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My son is loving his Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son for Christmas, it was a great Buy

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Xbox X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my sons birthday. Huge upgrade from Xbox One. Graphics are much improved. Start up time has increased. It works well on a monitor. I wouldn’t recommend on a TV you’re missing out on benefits.

    I would recommend this to a friend
  • Pros mentioned:
    Load times, Overall performance

    Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs better and faster than the previous xbox. Excellent load times

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Jason,

      Whether it be the near-instant load times, optimized computing power, or simply the reliable functionality it hosts, we're excited to hear you are enjoying your time with your new Xbox Series X Console. And, happy to know you've noticed the improvements over past generations! We work hard to create the best possible future for our gamers, and we're thrilled to have you along for the ride. Thank you for sharing your thoughts with the community! We appreciate your feedback.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    So much better than the last

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics. I personally love how it doesn’t take up a bunch of space on our entertainment center.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Xbox X = awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the new Xbox on Christmas Eve and it is one of the greatest consoles to come out. I have enjoyed playing it and getting the high speed play. Best Buy made it easy to order and pickup as well!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 4 out of 5 stars

    Xbox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from the original Xbox one from 2013 to this. Definitely a big jump. Only down side is there is no new true next gen games out at the moment. The faster load times, native 4K graphics and increased frame rate is worth it though.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Next Gen Gaming at its Finest!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing graphics! And super quick performance. Definitely worth the $500.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the app and shopping at best buy. Great place to buy the xbox. Ive also bought appliances from them.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! The performance, the graphics and wide selection of games.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    XSX

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game pass is a steal. Looks super sleek and is smaller than expected

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Xbox so far!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have seen every generation of Xbox and this one is the best. It shows how little of an increase in technology there was from the 360 to the Xbox One. Even the Xbox One X has nothing on the Series X. Everything is just so fast it's impressive beyond what I was expecting. Even the occasional hiccup that the Xbox One would see have been fixed.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're happy to hear you new Xbox Series X Console blew your expectations out of the water! Whether looking for optimized computing power, near-instant load times, or enhanced graphic capabilities, your new setup has it all. There's truly no better partner when exploring the exciting world of next-generation gaming! We're glad you love it. Thank you for sharing your story, we appreciate it!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Just a console

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the design and I couldn't complain anything about this.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're thrilled you like the design of your new Xbox Series X Console, and happy to hear you have had an issue-free experience so far with your new setup! Whether it be its reliable performance, optimized interface, or simply the whole package, we're glad you are pleased with your purchase. Thank you for sharing your thoughts! We appreciate your insight.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great system, incredibly faster than One S/One X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was really happy this was in stock after so many months of not being available. Really great system, super easy to set up via phone (which is required) and if you already have a live account, it makes it really easy to set up using an EXISTING account rather than signing up for a new live account

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No complaints

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally have my series X and I couldn't be happier

    I would recommend this to a friend