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Customer reviews

Rating 4.9 out of 5 stars with 36811 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 99 Showing 1,961-1,980 of 36,808 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Xbox has great graphics, and a wonderful upgrade to my Xbox One. I appreciate the new features and the speed at which it operates in comparison to my old Xbox One. I definitely prefer it to the PS5. Having the option for 1TB as a base model is pretty great compared to the older models as well which started at a lower storage capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Load times, Speed

    Rated 5 out of 5 stars

    Xbox Series X Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Xbox since the original. Since then I've been primarily in the PlayStation ecosystem. With this being a new generation of course you're going to see improvements but I just have to say WOW! JUST a few things that stand out about the Xbox Series X is; -Load times: You've heard the hype, it's legit. Games you're used to working a part-time job during load screens (Ahem Witcher/GTA/AC) -Speed; All the way around this is just zippy. From menu navigation to jumping around through multiple apps, everything just flies. -Game performance; My TV is only 60hz so I can't speak on 120fps however everything I've booted up on this thing has worked flawlessly. You really can see the difference in smoothness and you get the added bonus of lower latency. -Sound - So my PS4 Pro literally sounded like a jet whenever I'd boot up my fav AAA game, it was so loud. The X however is so quiet even under stress that you'll have to put your ear right next to it to even hear the fans are on and aside from a steady stream of warm (not hot) air it stays cool as can be. Why doesn't my laptop run this quiet and cool??? :) There are plenty of other reasons why I love this console but I won't bore you with a novel of a review. My recommendation though, if you've been looking at an Xbox X and you have the opportunity to get it, do so, you will not be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Happy bf!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend absolutely loves this gaming system. It’s fast & the graphics are good.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance, Speed

    Rated 5 out of 5 stars

    Big Upgrade Over the Last Generation *****

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The console itself is a nice design. Everything works great. Much faster than the previous generation Xbox consoles. The actual box the console comes in isn't very good and the presentation is a little cheap. But the console itself is solid. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Fast As Lightning

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast Efficient and Beautiful. I'm so glad that I upgraded.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The console is great for high-performance gaming on the Xbox. It can run FH5 2k25 all on high graphics and never had an issure on the overheating and everything. Very, very good device for gaming

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Awesome upgrade

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny. Hard to find, but do not give up. Watch the Best Buy blog for a heads up on restock. Graphics are amazing, even on a 1080p TV. Games load very fast, I compared a last Gen game using my Xbox one x and it wasn't close. The standard controller that is included has some nice refinements to it. Make sure you have it in a well ventilated space as it does get hot.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Loved it since day 1!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing system!!! The multigame quick resume is so much more impactful than I ever imagined it would be. The load times are lightning fast compared to PC and the older consoles. The games look and play great. If you dont have GamePass I would highly recommend getting it, best bank for your buck by far!!!

    I would recommend this to a friend
  • Pros mentioned:
    Load times

    Rated 5 out of 5 stars

    Price rather high, worth the wait

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, i dislike how the prices have increased throughout the year. Especially since after I bought it, the sales finally hit. However, the product was worth the wait (waiting for 5 years). From switching over from old gen (xbox one s), it is a level up. The load times decreased, smoother gameplay, and the ability to play new gen rated games.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    EXCELLENT EXPERIENCE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While there has been a lack of next gen titles, the performance and overall quality of the product is more than I could have hoped for. The games look fantastic, especially the titles that are optimized for series X. Adding game pass ultimate to this bundle gives access to hundreds of games including EA play titles. Definitely worth the purchase. Now we need more new games.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics

    Rated 4 out of 5 stars

    Avoid digital.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not at all a fan of digital gaming and you all better wake up quick. It’s going to be terrible. Remember the days of just putting the disc in the disc drive and playing it without all the annoying hassle. You can’t avoid it today. Five stars only because of the graphics and quick resume. Otherwise 0-5. It’s like you rent games these days with no real rights. Xbox over PlayStation because the controller is more standardized and comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Best console that Microsoft has ever built

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far hands down the best console that Microsoft has thus far produced. It is very quiet and I have had zero problems with it since I have had it. I was fortunate enough to get one on the November 10th release date. If it wasn't for Best buy doing a second wave of pre-orders on September 22nd, I may not have been able to get one and they were the only retailer at the time that we're doing multiple pre-order waves on September 22nd while everyone else just did one wave of pre-orders. The backwards compatibility feature is very nice with the built-in auto HDR, wich makes the previous generation games feel like something brand new and the frame rate boost to those games is nice as well. The quick resume feature is a game changer, where you can quickly switch between multiple games back and forth in quick sucession without having to sit and wait at a loading screen for an exorbitant amount of time. It is a well-built compact machine that does not take up a lot of space and paired with the right TV that supports the series X you will get to enjoy some very beautiful graphics. The best console that Microsoft has built so far and I thought the 1X was the best one they built but they have now trumped the 1x.

    I would recommend this to a friend
  • Pros mentioned:
    Load times, Overall performance

    Rated 4 out of 5 stars

    Powerful Gaming, But Software Could Use Some Polis

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X is a powerhouse when it comes to gaming, delivering impressive performance with its 4K capabilities and smooth frame rates. Whether you’re diving into the latest AAA titles or revisiting older favorites, the Series X handles them all with ease, thanks to features like Quick Resume and super-fast load times. The backward compatibility is also a huge plus, allowing you to enjoy a vast library of games from previous Xbox generations with enhanced performance. However, the software side feels a bit incomplete. The user interface, while improved, can still be somewhat clunky, and some features feel underutilized. But where the Xbox Series X truly shines is with Xbox Game Pass. This service is a game-changer, offering access to a massive library of games that makes the Series X an excellent value for gamers looking for variety and convenience. Overall, if you’re looking for a console that delivers excellent gaming performance and access to a fantastic game subscription service, the Xbox Series X is a great choice, even if the software experience isn’t quite as polished as the hardware.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed
    Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    Great Xbox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am impressed with it to be honest. It loads the games fast, there is no lag or glitching going on. It runs very smoothly. Overall, though a great buy, a decent price. If you want a good system with good graphics and to run the games very smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything my son wanted

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked this up for my sons birthday. He thought he was getting the Series S but i opted for the X becuase of all of the existing physical games he had. He is overjoyed with the console. It is backwards compatible with almost all of his older games and runs the new games incredibly well.

    I would recommend this to a friend
  • Pros mentioned:
    Load times, Speed
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    So Far Pretty Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very fast and so far it handles all the games way better. I don't have a 4k TV with 120fps but the 30fps games can now run way smoother at 60fps. The load times are also way faster and the console doesn't get hot or make any noise at all. Once I get a better TV I expect it will only be even better. Definitely a next-gen console. You should definitely buy.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Jean,

      Whether it be the near-instant load times, optimal operating speed and computing power, or simply the redesigned look and quiet running noise, we're thrilled to have met the next-generation mark with your new Xbox Series X Console. Thank you for taking a few minutes to share your experience with us! We appreciate your feedback, and are delighted to know you are enjoying your time with your new setup. We happily accept your recommendation, and are glad it was a good investment for you!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics, Speed
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Great way to hop in next gen!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft improved a lot of things on this console that were not already improved on the Xbox One and even the One X. Gamesoad tremendously faster, and Series X optimized games are just beautiful! Make sure to give the console a good amount of breathing room as it can get pretty warm. Overall it's a great console, and I haven't experienced any negative things with it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Nicholas,

      We're glad that you've had a chance to see how much faster and more powerful Xbox Series X is. Thank you for sharing your experience; we hope you have a lot of fun with your new Xbox.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics, Load times, Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using for 6mo and works great. Definitely a big difference from the series s to x. Games load 50% quicker and the graphics are 20% better. Runs more smoothly then previous gen consoles

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Smooth ride

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs amazing. It’s quite. No issues with graphics.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Great Console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox has continued to listen to it's fans and this console is the latest in a number of moves to position it as the industry leader. Super fast load times, better graphics, and an amazing library thanks to gamepass make this a great console to own now and in the future. Pros: - Super fast load times. Coming from an Xbox One S the difference is incredible. - Smoother gameplay, menus, everything - Last generation games are consistently being optimized - Console has a cool design and 4K Blu-ray player. It can work vertically or horizontal. Cons: - While xbox continues to optimize last generation games there is still a lack of exclusives. Gamepass and multiple free-to-play games such Apex Legends help as I already have too many games to play, but it would be nice to have games to be as excited about as Spiderman or God of War. - Console is large. While I like the design and shape it doesn't fit in my entertainment center upright (vertical) so I have to lay it on its side which I don't like the look of quite as much. Overall I'm very excited to own this console. This console release feels a bit odd due to the shortage of consoles and "different" leap forward compared to past launches but so far the next generation is looking very promising.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for taking the time to share your thoughts, we appreciate the feedback. We are happy to hear that you are enjoying the Xbox Series X, especially the fast load times and graphics. Wishing you happy gaming!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft