Customer Ratings & Reviews

High quality product. Fast load times. Backwards compatible all the way back to some(not all) OG Xbox games. Definitely recommend.

Never been on Xbox platform before, so series X was my entry point of Xbox. So bare with me if I sound like I don't know what I am saying. Anyways. I got this pretty much because I am currently using game pass on my PC. Game Pass is a great service that Microsoft started waaaaay before Sony announced there tiered PS service. One thing for sure, MS's Game pass include PC games if you go ultimate while Sony's even highest tier would not. This is already better deal as Sony's most expensive $17.99 monthly only give PS3 games to be "streamed", while MS's game pass allows full download of ALL versions of the game it offers along with cloud gaming. No brainer to keep game pass and stay lowest tier on PS plus. Xbox series X comes into the picture because I can play games released since Xbox 360 days until now. I can either buy used 360 games or download one of the 360 games provided in the game pass. I mean... I don't need to play them but some games used to be on PS3 that is also on Xbox 360 that doesn't have remaster version. I can play those without issue on xbox series x as long as I have physical disc or on game pass. UI's great too. I find PS UI to be sluggish and dated. Sony tried to polish up the UI/UX that has been established since PS3, but I don't get how they can't find a way to reduce loading speed of ICONs... Xbox's UI has been pretty smooth so far. Never had to wait for icons to be loaded. But then... loading speed for games was faster on PS5 since most games made by Sony's internal studios have super fast loading (like 1-2 sec on most of the game). Xbox on the other hand... Halo infinity took a good 15-20 seconds loading screen per mission or quick access point. I mean... Does this matter? not much. As long as it ain't Bloodborne loading time, everything's fine. I find myself using xbox more than my ps5. It's just that MS's service feels better than Sony's. But when it comes to playing games themselves, not much difference I found. If that's the case, I'm going to use the one with better service :D

Arrived on time and in good condition, love it. Thinking of buying another for my living room.

My boyfriend absolutely loves this gaming system. It’s fast & the graphics are good.

Great online, in store customer service. This is the scond xbox series x i recieved from best buy and everytime they never cease to fail when u need whay i want they got it or thet can have it ordered shipped and either delivered or set for pick up thanks best buy n citzen pay a great way foe the family to fit in with the xbox world.

One of the best gaming systems I’ve bought! I have been having a great time playing games. Everyone at Best Buy answered all my questions and helped me find the best system suitable with my gaming style.

Wanted to save money and went for an 'open box'. The condition was pristine...very satisfied.

I really love this console, has been working excellent no issues for almost a year now. I love that it includes the ability to still use dvds and cd like a console should

Great Console that allows the entire family in on the fun!

Works great, was too expensive but what not nowadays. Games sinc on their own from old model

Best gaming platform we have purchased! Way better then previous versions.

We were lucky to find both xbox series x and ps5 when stock was available. We mainly play warzone 95% of the time. And graphics are crisp and clear on xbox compared to ps5. I don’t know if the game is optimized for xbox or not, but ps5 is big disappointment in terms warzone graphics. However, ps5 has capture capabilities much better than xbox. you can record your gameplay up to 60 mins including game voice chat. Xbox does not record in game voice chat and only limited to 2 mins video capture. This is a big let down for xbox promoting share button. What is the point if you can not capturing voice chat in a big play with friends in warzone and upload to youtube (it would be nice if we could link youtube account to xbox for directly uploading clips). Xbox live also costs $120/year now. This is a big cost increase and not everyone can afford this.

PERFECT. THE MOST POWERFULL CONSOLE EVER, THANKS BEST BUY

Great graphics, faster load times with the internal solid state drive, external hard drives not solid state normal load time. Unfortunately the one I bought seems a little unstable freezing a lot. Pretty sure just the luck of the draw. Will be reaching out to microsoft and be getting a replacement. Over then that was happy with my purchase

Excellent choice for gaming console. Super fast ans responsive.

My grandchildren are enjoying it. and if you will hook up crazy things working well.

Great console, switch due to wifi issues with the PS5. Never experienced any issues with the Xbox series X

I've read all kinds of crap in reviews of the Xbox Series X, and have yet to see any of those problems, and can't find any way to agree with any of the complaints. I'm not saying it's perfect, and I'm far from a Microsoft fan (been in IT support since 1976 and have a very low regard of Microsoft in general), but my experience with this product has been not just entertaining, but actually pleasurable. The unit is quiet, performance is incredible, and the new controllers' controls and textured grip are outstanding. I saw one complaint about someone's hands hurting after using the controller for a while, blaming smaller size of the controller, but I've not experienced this, and my hands aren't huge, but they're above average size and beefy from using hand tools all my life. So my take on it, after a month of daily use, is that reviewers with a slew of complaints, especially the professional reviewers doing magazine articles, are complaining just to garner attention, views, or whatever. After all, why should the absence of exclusive releases bother me? Should I care that somebody with a PS5 is also able to enjoy a game? What's really important is that some games have been upgraded to take full advantage of the extra power and features in this unit, and those seem to be "appropriately plentiful" to say the least. So after giving Microsoft a gut punch in multiple reviews reviews over the course of my career (Windows ME, Windows Vista, Active Directory, the Windows Registry, various reviews of ridiculous problems in Microsoft's Office suite across multiple versions, the abomination that is Microsoft Access, the horrible interface in Visio, and bugs in every version of Windows that continue to be passed on without correction to the next successive version of Windows, for starters), I don't have a single complaint about this product, and thoroughly enjoy using it.

My husband is thrilled with his new Xbox. It's exactly what he wanted!

Top shelf, very quite, very powerfull. Be sure to place it where it can "breathe" for it too keep itself cool.