Customer Ratings & Reviews

Purchased as a Christmas gift, will have one happy kid Christmas morning

A great value and gift idea for the holiday for any gamer

Long term PlayStation owner ( and original XBOX/360) review: This system is great, great for travel( in my opinion better lasting as compared to the XBOX S) I decided to trade in for the X because of its overall performance. The S was really only good for on the go if you’re not trying to pack too much to go along with wherever you go. However, the X isn’t much bigger and still performs just as great, and can dissipate heat. With the 120hz output and the right TV connect to it, you’ll get the great frames to pair with gameplay. I own 3 gaming computers with similar if not higher frame rates, and this Xbox can keep up! I have an Amazon purchased cooling/charging stand to help with organization and with a couple hours of straight gameplay, no stutter or need to turn off because of overheating. The only thing I say that Microsoft store should do is clean up their UI in their opening menus, it’s not exactly the cleanest of organization but you’ll learn to get around through their Game Pass and other menus.

Excellent selection for purchasing and easy process for alternate person in store pick up.

I'm not trying to glaze best buy or anything but it's my first choice when it comes to buying electronics. I can get in and out without all the extra stuff. The staff are usually on point too.

I have been an Xbox user since the original and the newest does not disappoint

Works well, good quality build and no issues with gameplay

I bought this for my husband and he has been thoroughly pleased with this product.

10/10 hands down best gaming console I’ve ever used

This is my baby until my ROG Ally arrives. The speed difference between my Xbox one & the series X is enough to sell me, but figure in the picture quality? Take my money.

Great product and amazing console. Plays all current AAA title games at 4k smooth and clear. Wish it wasnt as much as it costs considering a few hundred more could get you an entry computer but that being said an entry computer woukd not play half the games that this console can play out of the box. This is the 2nd Series X consoles i have owned. Much better now that they fixed the over heating issue with this model

TLDR: worth the money, will likely run future games great and look great for the next 6 years, SSD is wicked fast but is also small and needs more memory, puts out A LOT of heat. Fantastic console. Big heads up... IT PUTS OUT A LOT OF HEAT! Pros: •Super fast and powerful gaming system, •Super quiet even when running games at 4K 60fps, •Same operating system as the Xbox One line so everything is backwards compatible, •Memory is a SSD so load times are extremely fast for most games (for reference: Skyrim load times are so short I can’t finish reading a single sentence on the loading screens). •ray tracing is amazing and makes a world of difference. •FPS is usually locked at what you want it to be in most scenarios so I don’t really notice frame rate drops that often. •performance rivals gaming computers (desktops) in the $1200 range. •will likely be able to have no problems running the next 5-8 years of advancements in gaming and graphics while still looking amazing which is the main reason I dropped the $500. •upgraded WiFi card in the console so download speeds aren’t capped at 80mbps anymore (I downloaded a 16gb update in 8 minutes at 230mbps when I pay for a 300mbps plan and my roommate is playing his Xbox at the same time.) CONS: •puts out A LOT of heat... like similar to a space heater (do not even think about putting the console in an entertainment system or shelf unless you cut holes in the back where the intakes are and give the exhaust at least 8” of clearance and angled so the exhaust is pointed a little away (like 10-15 degrees) from the shelf. Not a problem if it is standing upright on top of something with nothing above it or blocking the vents.) •it uses the old operating system so it doesn’t feel new unless you use the dynamic moving backgrounds for the Home Screen. •a lot of games are still not optimized/don’t take full advantage of the new hardware and technology so quick resume, high frame rates, and 4K are not available on a lot of games (but that’s an issue with Microsoft and the other games, not with the console). •it has a 1 terabyte SSD which isn’t a lot of space for modern day and future games, so either buckle down and buy the 1tb SSD expansion card for $200 or use a cheaper hard drive but forfeit the amazing loading times and other features. (A terabyte is about 1000 gigabytes, and after the operating system you only have ~840gb free. New games are usually around 50-110 gigabytes and they’re just going to get larger). •distracts me from studying and is making it hard to finish my Pre-med degree with a good gpa lol

I have bought the Xbox 360, Xbox one, PS4 and PS4 Pro at launch. I have kind of just gotten used to buying a new console at launch. While this one was tricky to acquire, i will say one thing. This is the first console i have every bought that felt truly next generation! The SSD drastically improves load screens (longest load screen on Diablo 3 was about 2 seconds) and call of duty warzone now allows me to participate in the pregame warm ups with roughly 57 seconds. The xbox one and PS4 pro gave me around 15-20 seconds usually. It is super quiet, and the UI is unchanged so its super familiar. Even games that arent optimized for this console play incredibly well. Warzone runs on average of around 110-114 frames per second (i usually play aggressively so there is a bunch of action on the screen at any one time) Diablo 3 is limited to 60 fps from the developer (Blizzard Entertainment) but it still performs incredibly well. Cyberpunk 2077 (despite the harsh criticism) performs really well too. Load screens are only a few seconds long, the visuals are beautiful, and the new controller truly does cut down on input delay (high fps helps too). I hooked up my xbox one and my series x side by side. I tested the delay with reloading the same exact gun at the same exact time. The series x was noticeably faster (even though its in milliseconds, if you look hard enough you will see it). It stays incredibly cool. It does get warm (As all hardware does) but it stays within acceptable temperatures. Optimal temperature really. Overall, having played my buddies PS5 and having played the Series X, i must admit, i prefer the series x. The PS5 wont play games in 120 fps unless they have been ported over to new gen, where as the series x is getting an update here soon that will make almost every game run at higher frame rates without the game developer issuing a patch (Crucial for me as i love going back and playing old titles). Pros: Fast load times Stays quiet Stays cool Faster FPS Improved controller connection to allow less input delay (Crucial for competitive gamers) Backwards compatible with almost every single game (excluding kinect games) The new controller is even more comfortable than the XB1 controller with its new Dpad, new grip, rounded triggers and bumpers. Cons: The only really approved external storage are some proprietary SSD cards that seagate makes. Who knows when other 3rd party manufacturers will get involved. I would recommend this to everyone.

Really good product that arrived on time and have yet to have any problems with it.

Use every day hasn’t let me down yet can’t wait to play more

Awesome gaming works well with my oled tv haven’t had any issues

Great system. Plenty of storage. Never had an issue running any game.

Love the new console!!! Looks great, plays great!!!

Works great, my new favorite console. Shipping was quick!

Works great! I definitely would recommend this item.