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Customer reviews

Rating 4.9 out of 5 stars with 36847 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 135 Showing 2,681-2,700 of 36,847 reviews
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Nice console

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, would recommend. Nice graphics. Really the only complaint is the heat when keeping it stored in a cabinet, no way should you run it with the cabinet closed so I had to turn the console somewhat awkwardly to allow the fan to blow heat out unobstructed, then turn it back before I store it again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox has come along way. The jump in performance is immediately noticeable. However, the limitations are still present. This will probably be my last console from them.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    This console is FIRE!!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful gaming console. Sleek design. Fast loading speed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Xbox series x

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent console, it was easy to move from the old console to the new one. The graphics are very good, a great improvement in graphics. The console takes up less desk space and seems to blend well with the other equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times, Speed

    Rated 5 out of 5 stars

    Great upgrade from xbox s

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from xbox x better speeds great graphics and load times.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    It worth the money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an upgrade purchase for me. 4k gaming with the faster speed and extra space is awesome 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Perfect device, perfect shopping process.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using the product for about 2 months. No problem. I am very pleased. The device is really fast, playing games with this device is very enjoyable. I've never used an XBox before, but from now on my favorite console is the XBox. Also, thank you Best Buy for this nice and quick purchase. I did not have any problems during the shopping process. My shopping was waiting on the promised date at the Best Buy store where it was promised. I would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    XSX review

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Xbox to date. Fast, fun, truly next gen, love quick resume. Graphics look amazing albeit if you have the compatible display.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Purchase of my Year

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service at the Best Buy store was great, very smooth. The Xbox Series X itself is great, awesome graphics, very easy to start using and the quality overall is great.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    During Pandemic, Best Purchase of the Year!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say.. In the midst of a pandemic, this was the best purchase of the year! And, this generation the Xbox console is absolutely Excellent!! There are no complaints here. And, Microsoft along with its retail partners (i.e. Best Buy..) have done a wonderful job combating scalpers using bots from continuing to take all the stock. I have replaced both of our Xbox's with Best Buy already. If you are still looking to find stock replenishments, I encourage you to check a few times a week because more stock drops. You'll be happy you did just like me.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Good Stuff Here

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console! It’s a little big but still smaller than the PS5 and easier to blend in. Runs amazing and looks beautiful. Definitely recommend

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Rod,

      We're happy to receive your recommendation! We've designed your new Xbox Series X Console with enough power and computing capacity to handle all the exciting features of next-generation gaming, and are thrilled you think the experience has been amazing and beautiful. Thank you for sharing your thoughts! We appreciate your insight, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great console & local Best Buy!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy pick up options, love the console, nothing but positive things to report!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Super powerful with great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The optimized games look incredible on Series X. Gamepass gives me access to hundreds of games at launch. I love that I was able to just sign in and all my saves from the Xbox One X were instantly available. There was no "transferring" or "uploading" of saves involved. I just signed in and downloaded my games. Some would say that the UI feels too similar to last gen. However, I love that they've been iterating and testing their UI over the years. We get a mature, tested UI on day one. Microsoft have taken the PC or iPhone approach to upgrading this time and it really works.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Eric,

      Thanks for sharing how great games look and play on your new Xbox Series X. It's great to hear how easy it was to set up and start gaming, and that you're a fan of Xbox Game Pass, too. We hope you have a lot of fun with Xbox.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Graphics and load speeds in line with the PS5. Wish in my area it was easier to find Xbox X physical games.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Way better than PS5

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox console is amazing. This console out performs my PS5, I regret buying the PS5. The PS1 - PS4 were amazing but Sony lost its touch on the PS5. I am giving my PS5 away to family because I was so disappointed with Sony. This deal is great, comes with 2 years of game pass with the fastest booting gaming console available. The graphics are twice as good as the PS5. Saves your game with instant boot from where you left off. I strongly recommend this Xbox X package.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Home run

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics, incredible speed and cavernous storage is endless. Would recommend to friends.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son, he loves it he had an older modle xbox but he said this one is so much faster

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Xbox. What else is there to say, it's the next gen Xbox. I had a Xbox One and then a Xbox One X and the Series X is just hands down better in every way. The UI is the same as the older Xbox One, but it is much snappier. All the graphics in games are way better, and the load times are insanely fast (think seconds instead of minutes). Also it plays every game the Xbox One plays (including all of the 360 and original xbox games that are available for xbox one). If you are looking to get into Xbox or just getting a new gen console, I would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Would Recommend

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely fast, easy to use, user friendly, sleek design

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Best Xbox so far! Great deal with Gamepass!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GUI and controller are almost the same so no big learning curve there. Just fast speed and better performance and graphics. I have a 12 tb hdd external hard drive 3.0 usb and it loads halo instantly and it's internal storage is even faster. PS5 has great short exclusive games right now but Gamepass can be a better deal. PS5 has the better controller but it drains battery after a few hours. Xbox has more hard drive space. Better multiple player experience. Both systems are amazing but if you have a PC and have Gamepass Ultimate you don't even have to buy any games!

    I would recommend this to a friend