Customer Ratings & Reviews

Purchased this via the app, quick turnaround, easy process. The console is great, we were replacing my son's XBOX ONE X as games are coming out that will no longer be supported on the previous gen. Already having an established Microsoft Account History, set up was seamless. Console is fast, intuitive and delivers as we have come to expect from the XBOX line. If I had to pick one con, it would be the storage capacity. We have an external HD to solve that, but that is an additional expense.

The Series X is by far the best console out right now, with the Ultimate Game Pass making it all the more sweeter. If you can snag this system with the All Access Pass, I highly recommend doing so. I've been playing Xbox consoles for almost 20 years and Microsoft did not disappoint this generation. Next on the list is a better TV that can push the 60HZ refresh rate for 120 fps the X has to offer.

We are using for first time, it’s user friendly. Connectivity and all other stuff are easy for new user. Entire family having fun in play games

Came in good condition very happy , finally can play games with my family

Great performance. Stable 120fps in every game and nice controller as well.

It loads faster gaming has cool graphics speed and controls love it

Absolutely love this console. Graphics are amazing and the thing is extremely fast.

Replaced my xbox one with this better version, graphics awesome

I wasn't in a hurry to upgrade since I have an Xbox One X. Wow, am I glad I did. Seeing is believing. The smoothness of the refresh rate is unreal. My TV is 4K HDR / Dolby Vision and has the standard 60Hz refresh. I don't find it's necessary to upgrade for the 120Hz refresh. Especially since many games will not actually run at 120FPS and instead will run at 60FPS anyways. I'm not going to drop $2.5K on a top of the line TV only to satisfy the occasional 120FPS game. Remember how your Xbox hardly ever downloads games and updates at full speed due to hard drive speed limitations? Gone. I'm tempted to upgrade my internet just because it's finally being utilized to the max. This device is a monster BTW. I mean a literal brick of power. It weighs a ton and yes it can be laid on it's side, which I prefer. I have reorganized my media center to accommodate proper airflow as it's basically a $500 space heater. Make sure you plan for airflow. Room for improvement: the default internal storage should be 2TB. Come on guys, 1TB of space is enough for 6-7 good games. It seems slightly cheap on Microsoft's part to stay at 1TB and charge $220 for only 1 additional TB as an expansion. Also: the new controllers are very comfortable and an improvement over the last gen. Why fix what aint broken? EXCEPT - the share button is a bit awkwardly placed. I've hit it accidentally at least 20 times. Better location? Maybe higher by the Xbox logo or perhaps on the top of the controller between the LB and RB buttons, so that you have to purposefully press it.

Best console to date!!!!! Smooth running, fast loading, crisp graphics!!! I love it

I've always been a Playstation gamer but treated myself to this for a few exclusives (Starfield, Forza, Ori, etc) I couldn't miss out on. But holy cow. Gamepass is incredible! I've been playing all of the games, even things I never thought I would have liked but ended up loving. I'm like a kid in a candy store. Gamepass alone is worth the price of admission many times over. As far as performance goes I've had no issues and the visual fidelity is excellent. My only gripe is minor: the controller that's included uses two AA batteries, it's not a rechargeable pack out of the box. Which seems really dumb to me. Get it together Microsoft. But it's a small enough thing it won't lose a star, as the two batteries included lasted two weeks of pretty extensive gaming, which impressed me after the PS5 controller barely lasting two days on a charge. Tl;Dr glad I bought it, would recommend, get Gamepass ultimate if you do

Everything on my new Xbox worked perfectly with no issues.

Excellent once connected game on with awesome technology

Awesome graphics! Very fast! Bought this after being a pc gamer for years. Love it!

Love my console. I love how best buy has where the boxes dont even have a dent in them.

Really good, way better then the original Xbox I love it

Amazing console. Loved everything. Size is a little hard too store.

have had my Xbox for a few months now and i am super satisfied

Love this gaming console! Big Xbox fan so this was worth the money for the years I’ll get out of it

The system that keeps on giving. Xbox gives me the experience I was looking for in a next-gen console. Game Pass truly unlocks the power in this beast without having to buy the most demanding titles.