Customer Ratings & Reviews

Great customer service .. Online order walk in and out in 5 min

I've been wanting to get this console since it came out, but $499.99 to much for me. First time I saw the price came down since 2020 when the console was released. Others websites had the same reduced price. $449.99, but Best Buy had the best deal. With the purchase it came with a gift card of $50.00 that was sent to my email address. I used the $50.00 on a WD 1 TB SSD Expansion Storage Card. The card was on special too; so with the $50.00 gift card I used it and the storage card came out to be like $83 something. Awesome console. XBOX is the best. PS5 ok. I'm more of an XBOX fan. I love Best Buy. I've been a shopper for more than 20 years I think. And I think I'm still an Elite Member. Best Buy your Awesome. I hope you'll be in business for many more years.

Gaming on a console is the easiest way too play games. If you are a computer Wiz a pc could be your thing. I like to put the game in and play. Not to have to worry about a program conflicts that you get with a pc.

Great product, grandson thinks it’s the best thing ever

Great system, but lack of exclusives is a big problem. Switched to PlayStation. PS5 is the better choice.

Best console yet. No lag very easy to navigate and has yet to give me any complaints to give

Xbox didn’t work took it back they exchanged it no questions asked and now it’s perfect

Great console. Enjoyed the free and cheap upgrades on xbox one games. So far enjoying the high graphics and playing on the tv with the wife. Highly recommended. Also don't forget to turn off auto capture. Wish the console had a 2tb option for the interior base storage, the 1tb is good but need to be upgraded as games are so large anymore its hard to justify the smaller option. The 2tb expansion card is almost as much as the console itself so I can see why they left it as is but wanted to point out that storage may be an issue if you like having all your games loaded onto the console. Controller is so good not 100% what changed from the xbox one but it just feels better. Overall 9/10 item just wishful thinking for the larger storage.

Great system super fast loading great graphics and sound on Dolby is amazing

Excellent product! Runs great and is everything I wanted.

The grahpics are awesome and it arrived a couple days after ordering it online

Amazing! My games and apps load 10x’s faster and the graphics look amazing!

Amazing, It Runs Super Smooth & Fast, Load Up Time Is Incredible Compared To My Older Console.

An AMAZING next generation console. I have the Xbox One S and Xbox One X. The Xbox Series X outshine both of them. It is definitely larger and heavier than the prior versions. Setting up the Series X was a breeze with the Xbox App. Literally took me 5 minutes to copy the One X to the Series X. The longest update download was for the Series controller, but with fiberoptic internet, it was not too bad. The controller is fairly similar to the Xbox one controllers. Just minor differences but if you use rechargeable batteries and controller craddle, the battery cover of the Series X is different from the One X or One S. So you can't use the battery cover of your old system. Also, the grip feels better in the Series version, which helps when you are playing any type of video games. I have been playing Madden 21 "Franchise mode" on the Xbox One X for 13 seasons now. I just moved to the Xbox Series X version and WOW!!!!! The graphics are so much improved and provides others views of the fans and stadium. The Next Gen Stats is pretty cool too! Booting the game up is much quicker. Just be warned that Madden 21 will need almost 50GB of updates to play on the Series X. Luckily have have two HDD with a total of 9TB connected to the Series X. Sound is AWESOME with this consolue. I hear more details within the game. As this being large, I had to put it on its side under my entertainment stand. I did not want to put it behind my 65" Sony.

Very cool , the console is magical , and the best buy is really a great store!

My son and husband both have one the love them lots of games to play.

Setup was simple. Games run with less lag and loading screens are faster

The Xbox Series X is an excellent gaming machine and all around media device for the TV. Of course it's great at playing games, as the PS5 is as well, but as far as usability, network reliability, consistency, and the ability to play an extensive back catalog of games from their previous consoles, the Xbox is the choice to go to. It's easy to use and navigate the menus, has better network speeds for downloading games and less lag when playing multiplayer online. On top of playing games its great as a media center being able to play disc based media, as well as stream music or your go to streaming service for movies and shows. Certainly other consoles can do the same, as I spend time on them too, but beyond the couple exclusive games I enjoy to play, the ease of use, network speeds and speed of the Xbox's online services keep me there with it being the go to for not just gaming, but everything else too. The only thing you're left with wanting is larger internal storage because the new generation games take up a lot of space and if you want to play them to their full capability, they have to be on the internal storage.

Xbox is always enjoyable, only downside is small monthly cost for online play

Blazing speed and Graphics. This Console is a jump in the future