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Customer reviews

Rating 4.9 out of 5 stars with 36848 reviews

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  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 163 Showing 3,241-3,260 of 36,848 reviews
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    100% fire (inna good way)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the series s before this and WOW! I had the series s for about a year before trading it in for the series X and I tell you, if you have a 4k tv you WILL see a difference. I have never bought a new gaming console before this, the series s was used from gamestop. I am amazed at the quality of this console, and compatibility of it. It's the best gaming experience I ever had. Granted the last gaming console I owned before the series s was a 360 back in 2010, so this is definitely a upgrade. Especially with Microsoft having purchased all these game developing Studios the Xbox is set to be the most powerful and best gaming experience man has ever known so I'm glad I jumped on board and you will not regret it either.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best Console ever!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is hands down the best console ever. It is extremely fast, very quite and looks great. If your trying to decide between this and PS5 i would get this. I've tried both consoles. Xbox is a bit faster then the PS5, It has more memory and more RAM then the PlayStation. No reason you should pay the same price for a console that offers less then the Xbox. Also quick resume is awesome!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Diego,

      We really appreciate the kind words! Thank you for taking a few minutes to outline your experience for us. The Quick Resume functionality of your new Xbox Series X Console is a true game-changer, and we're thrilled to hear you're taking advantage of it! We're proud of the package we have put together, and it sounds like you appreciate it as well. We're glad it was a good investment for you, and are happy to accept your title of "best console ever".

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    Glad I upgraded.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Upgraded from the Xbox one because I wanted a faster ping. So far there has been very little lag and I have no complaints. I’m not sure if any other Xbox did this but I also love the quick resume option for games. Not necessary but a cool feature.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The Xbox

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox is amazing. Good graphics. Just amazing in general

    I would recommend this to a friend
  • Pros mentioned:
    Load times, Overall performance

    Rated 5 out of 5 stars

    Worth the upgrade imo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, major upgrade in performance over series S. Smoother frame rate makes a bigger improvement than I ever imagined. Loading times on my old games is crazy fast. Got a great sale around Christmas

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Xmas gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I surprised my son on xmas day with it to replace his Xbox one. Works great with no problems retrieving old data from previous games on old system. New design clears up space, and no issues with overheating.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Great system!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was lucky enough to pick the Series X up from BB in mid-December. What an absolute beast of a machine. I regularly play COD and it looks about .5 times better without upgrading to a new TV. I also recently began playing Valhalla on my One X before buying this Series X. The difference between the two machines on that game is ten fold better!! Love Xbox, BB made it super easy for pick up to!

    I would recommend this to a friend
  • Pros mentioned:
    Load times

    Rated 5 out of 5 stars

    A nice upgrade but wait for more titles

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X is backwards compatible with all xbox one titles that aren't kinect game exclusives. Blazing fast load times and instant on is amazing. The quick resume feature is great but does need work as every game should have the feature but sometimes the game doesn't have quick resume kick in. The visual and lighting enhancements and Auto HDR really make older Xbox titles look good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    A New Age

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a Childless Adult, this console brings me all the joy i hoped it would in this dark, gloomy political climate. it’s extremely fast, efficient, and quiet (it can be a little noisy when reading discs but oh well). it’s got little features like “quick resume” and so many usb ports for accessories or charging stuff if you’re into that. i’ve got both the expansion slot and a regular hard drive plugged in to that i have about 6Tb worth of gaming space and about half of it filled. This machine never even stutters. i love it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny. Much faster than my first gen xbox one. Loads things much faster, is quieter, and overall feels much smoother. Being able to quickly switch back and forth between game titles with ease is also nice.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Xbox Series X review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have zero complaints about the Xbox Series X I purchased. Its whisper quiet, the solid state harddrive is a lightening fast game changer. The newly designed controller feels great in hand. If you're thinking about purchasing one for whatever your reason(s) are and it's in stock, go one head. I will say this, with NO exclusive must have games out at the moment, this purchase could wait.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Very Pleased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my new system. The Series X blows away my original generation Xbox One in both speed and graphics. Loading times are dramatically decreased and the frame rate is great. The only issue I've run into so far is occasional connectivity issues with the controller. Restarting the system has been a quick fix thus far, but hopefully they roll out an update that addresses this.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Why did i wait?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soooo much better than the 1. I don't know why i waited so long to get it. From the graphics to the speed, this thing is just a monster. I'm incredibly happy i purchased a tv that can handle the series x.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you best buy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm definitely going to be coming back to best buy to get my consoles. Best Buy's website was faster and more up to date and honest about how many were available and when they would renew their stock. For example, out of stock now, will restock in about 20 minutes. Walmart and Target did not have that feature and that made me miss many opportunities to get the Xbox. However when I finally got one on order, it arrived a day early and the package was undamaged. All I had to do, was just walk in grab it and walk out. It took me about two minutes, if it were Walmart or Target or even GameStop I guarantee it would've taken me at least 15 minutes to leave. However the Xbox itself works wonders. The fan is very, very quiet unlike the ps4 fan that sounded like the console was going to explode. The design makes it super easy to cool so it doesn't overheat easily, which I appreciate. I have had the console crash a few times, but this was due to the Call of duty games, not the console itself. Every other game works properly on the system. The controller works fine, nothing much to say about it, it's mainly just an updated version of the Xbox one controller. I was worried that I bought an elite controller just a few months before the console released, but luckily the console is compatible with any Xbox one accessory. So long story short, I will be buying my PS5 from Best buy in the next few weeks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series X

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love it. So much storage, fast downloads

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Son loves the Box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system! Always loved the Xbox and now that my son is into gaming happy to see he choose wisely!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Best XBox ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have waited so long for this Xbox! The load times are crazy fast! The ability to switch from one game or application to another instantly is so sweet! And the graphics on the new games are so sharp and clear, but you need to have the right TV or monitor to truly appreciate it. Of course, it still takes a long time to download games... but I’m not complaining. Good job, Microsoft’

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are happy to hear that you are enjoying how fast the Xbox Series X is and its awesome Quick Resume feature. Thank you for sharing your thoughts and experience with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sturdy and good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s pretty great and works smoothly- and also works after falling off my cabinet on my head during a storm !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBOX Series X seems pretty great so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to set up and get going with downloading Starfield and playing within the hour. The overall use of Xbox has been very positive with little to no issues. I was very surprised by how quiet the console is even while running Starfield/Forza Horizon 5. You cannot even tell the console is on. With how quiet the console is, I have been thinking on switching to my new Xbox X for all console gaming instead of my PS5 which can be very loud during gaming or even just during boot up. Boot up on Xbox X and Play: Takes minutes to get launched into a game (Starfield) Capacity: Wish it had more space, 1TB got filled pretty quick with just 3 games. Controller: The controller the console came with feels kinda cheap TBH. However, I have gotten use to the texture and feel of it after a week or so.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best XBOX yet! I have owned every xbox made and this one completely delivers. Great picture and graphics, along with the console’s ability to handle modern game technology! While the hard drive is large, a lot of these games eat that space very quickly. If you play games that require a lot of hard drive space and large updates, consider the expansion card.

    I would recommend this to a friend