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Customer reviews

Rating 4.9 out of 5 stars with 36854 reviews

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  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 192 Showing 3,821-3,840 of 36,854 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and is a great system. Just what my grandson was looking for!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    The best gaming console

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox series x is my favorite gaming console. Now its nothing wrong with the series S at all my son has 1. I love the overall gameplay and Gamepass is the best thing and the graphics are great when i purchase the Series X was under 500 but even if its over 500 its worth it buy this console. If you have Google or Amazon you can control it with your voice. You also have Microsoft Edge for web browsing. Make sure you buy at least one more controller as these consoles only come with just 1 controller. Lastly you may want to buy a wireless charger

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    xbox series x

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this for a gift for myself for christmas and haven’t regretted it. expensive purchase for myself. try to get as much storage as you can tho

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox Series X Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im a review type of guy, if I like something , Im gonna leave a great review. And this Series X is actually amazing. I havent even reached its full potential, but based off of how great it runs, and based off of all of the facts about the Series X, why spend double the price for a high end gaming pc, when you can buy this for 500$? It literally will run just as good as some of your most expensive gaming rigs. Just to mention, game pass is amazing as well. I truly believe Xbox takes the cake with this console, and it wont be long and we will be able to game at the highest fps and at 4k regularly on every game. The console is prepared for it, thats for sure. 5 stars all the way, and truly recommemd this console to every gamer. Not being biased at all, but I believe the Series X takes the cake over the PS5, due to many factors. I would explain these factors, but my review is long enough already. Just do your research, and I'm sure you'll agree!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We appreciate you taking a few minutes from your day to outline your experience for the community! We're thrilled you are enjoying the next-generation gaming experience hosted by your new Xbox Series X Console, and couldn't be happier to hear you have found your new setup to meet your needs as a gamer. Thank you for sharing your feedback! We're glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5 Gaming System

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal! The system itself is worth the price. I will be purchasing another one for Christmas.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 3 out of 5 stars

    Series X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The main benefit of the Series X v.s. the One X would be load times between games, transition screens, and start up. Start up is very very quick and the SSD allows for multiple games to be open at one time which is very nice, graphics are good but could be better, also have had a few games like COD crash pretty often when running in 4K, also after initial setup you only get around 800gb of usable space instead of the promised TB. Side note; there is no optical cable port in the back anymore so headsets that rely on that will require an additional piece of equipment to use again(to its full potential[Astro A40]) Worth $500? No, BUT, hoping for more Xbox exclusive games for the Series X/S that feel like you actually need a $500 console to play, and utilize the consoles full potential. Also, the controller that came with mine has a sticky trigger, which is Microsoft’s fault due to adhesive residue left in the place where a small pad should be to stop the trigger from hitting the plastic when fully pressed, which was missing.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for sharing your thoughts and feedback about your new Xbox Series X. We're glad that you're enjoying it for the most part, but sorry to hear that there's an issue with controller that came with it. If you're still experiencing an issue with the trigger, please contact Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great quality. excellent device. when it messed up best buy immediately gave me a new device in its place.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Great Gaming!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always wanted the Series X because of the backwards compatibility with playing other Xbox games. Excellent graphics and load times are real fast.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I wanted! Needed another xbox for the bedroom and this is perfect

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox Series X 1TB Console with Xbox Wireless Contr

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my husband and he has not had a single complaint. Works well

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was expecting a lot when I purchased this console. I believe it has lived up to my expectations. It is unbelievably fast. I have awful WiFi at my house and it still seems to do everything that it is advertised to do just as well. And no, it doesn't overheat so you don't have to worry about that.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Worth it.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase. It’s everything I like about Xbox only better than before. The game store which is accessible from the console is so convenient. You can download new game right to the hd, or play online. It’s got a couple streaming apps built in and move from streaming movies gaming is extremely fast.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Great System and upgrade!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent game system, very fast and great graphics for a console. It’s a bit bulky and not very quiet but it needs to breathe!! System boots up fast and with the ability to play previous generation games on Xbox it’s hard to beat.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good, better, best.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X is an odd console to review. It’s certainly great in performance with support for 4K 120Hz HDR and improves performance of all games new and old, but as of now it lacks that “wow” factor that really makes it stand out compared to the older Xbox One X. I’ll admit I originally wanted the PS5 but settled for the Xbox due to lack of supply, but when I say that I mean it in terms of innovation, such as how the PS5’s new controller makes games more immersive with it’s dynamic triggers and rumble motors and a lineup of games both current and speculative based on the studios Sony has that just seem more fun. Looking back at Xbox’s history, there aren’t many unique games and franchises that I can think of; Halo, Gears of War, and Forza are the only major ones that I cared for, and even then those were all basically the same game. Fortunately it seems that Microsoft might actually care about delivering on exclusives this time around with its many studio acquisitions.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Great Console!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft knocked it out of the park with both the Xbox Series X and the Xbox Series S! I would recommend either of them, the graphics are amazing, the load times even more amazing, and they're both compact enough to not take up huge amounts of room, like their counterpart PS5...

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Kyle,

      We're excited you think we knocked it out of the park! We're proud of the package we've put together in your new Xbox Series X Console, and couldn't be happier to hear you are enjoying its hosted gameplay and features. From enhanced graphic capabilities, to near-instant load times and computing power, your new setup can do handle it all. We're happy to be a part of your next-generation gaming experience! Thank you for sharing your feedback with us. We appreciate it!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is far better than the Xbox one s. the storage, possessing power and overall performance are mile above the previous generation.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    The best Box!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox series X is the way to go! 100's of Titles on gamepass and a library of hits! The graphics are top notch and will get better in time. If you're on the fence about getting one.....don't worry. It will satisfy until new hit games come out this summer and beyond! Highly recommend this!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    BEST CONSOLE EVER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox X is a fantastic console cant get any better than that

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Series X worth the buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console is absolutely awesome. The graphics are top tier and the speed is unmatched. I went from an Xbox 360 to this and whoa, I’m blown away. Definitely recommend the series X.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Xbox and Best Buy. Great combination

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the new Series X. No issues with it, so much faster and so very quiet. The instant start is amazing. I especially liked how easy it was to pick up at Best Buy. Customer service called me and made an appointment for me to come by and they brought it to my car. That was great service.

    I would recommend this to a friend