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Customer reviews

Rating 4.9 out of 5 stars with 36854 reviews

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  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 199 Showing 3,961-3,980 of 36,854 reviews
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    LOVE IT

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally pulled the trigger on this for the flash drop they did. Gotta say I’m loving this. And I shouldn’t have waited so long to get one.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great console, underwhelming game market

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY fast, nice to switch back and forth between applications and not have to wait for load times. Excited for when software really takes advantage of the power in the console. Is it worth $500 right now? Maybe with Starfield out now, but I don't think it's a console seller. Great for a first console, but if you have the One or the One X, I still think you are good to wait.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Kay boys mom

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two XBoxes for Christmas 2024 and both my boys were so happy and satisfied with everything about it!!!! Win for mom!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful upgrade from the older version. Very happy with performance

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Next gen is here

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down a giant leap forward for consoles. The dashboard was streamlined in the previous update so that hasn't changed, so there's thankfully nothing new to learn and all my games, saves and all, transferred over seamlessly. It's fast, powerful, and Gamepass is a game changer.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Amazingly fast

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sickest Xbox ever created. Load times are insanely fast, for games and apps as well. Makes old games, like GTA V, that used to take forever to boot up and load, so much more fun. Graphics are incredible too, but it's the speed that has changed everything for me.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      There's a lot to say about your new Xbox Series X Console, but it sounds like you nailed it! We're proud of the package we've put together in your new system, and couldn't be happier to know you are enjoying your sessions on it. Thank you for sharing your story with us! We appreciate your feedback, and are thrilled to be a valued addition to your next-generation gaming experience.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was lucky enough to purchase an Xbox through the best buy app. Spent all day refreshing until I was finally able to get one. Compared to my old xbox it is way faster and smoother. Easy set up and was able to transfer all my apps and games. Took about a day but we'll worth it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my console. I love how best buy has where the boxes dont even have a dent in them.

    I would recommend this to a friend
  • Pros mentioned:
    Load times

    Rated 5 out of 5 stars

    Best Console I've ever owned.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute beast of a machine. A bug here or there is not uncommon, but not any worse than my XBONE or my PC. Quick Resume feature is one of the coolest things I've ever seen in gaming. If you've played Read Dead 2 on the xbone, then you know how long the load times can be. With the Series X, it plops you back in game EXACTLY where you left off. It's bonkers how quick it loads. Sharing clips and screenshots is super easy. Integrates well with the companion app. I have it for IOS, so no clue if it works that well on android. Visually, the graphics are top notch. Gamepass Ultimate which has basically replaced the old Xbox Live service is amazing. So many games for free. Biggest complaint though BY FAR is the size of the SSD. It's 1TB, but with the 200gb or so taken up by the operating system, and the massive size of some of the games (looking at you Black OPs Cold War- 150gb+) it does tend to fill up quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Get it now!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s exactly what you expect from Microsoft! Best for new games 2025+

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and no issues so far! It’s nice to have a digital option and cartridge option.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Get your game on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely fun! Great gaming machine. Nephew loves it. Keep it in mind for the holidays!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best XBOX YET!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your only question is, "Is this console really THAT MUCH BETTER than the Series X?" The answer is a resounding YES. $500 well spent. Noticed immediate difference in Warzone from overall quality of graphics to the smoothness of coming into games from cold launch and just overall graphics response. Duh but it also helped my game. I had this on a 4K 60hz with HDR to start. Switched to a 27"Monitor at 1080p @ 120hz. If your concerned about playing at 1080p, forget it your eyes can't tell the difference and gaming just is better at 120. It's worth it until the monitor market catches up. Did have the annoying controller/battery issue where the controller would disconnect and not reconnect if the controller batteries died while playing. Requires a HARD RESET everytime. I bought a USB C cable to go corded until it's fixed, no problems since. Good luck finding one. Took me a whole day refreshing BBY but all worth it!!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Upgrade to the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as an upgrade to my Xbox one. I am impressed by its power. My games load up so quickly and the graphics are awesome

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    The Box of the Future

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional console with a simple yet great design that has excellent capabilities for modern games and handles 4K just fine. What is packed into this “box” is awesome and Microsoft has done great at keeping it simple but improving on performance in every area.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Jonathan,

      We appreciate the kind words! We're proud of the powerhouse we've put together in your new Xbox Series X Console, and couldn't be happier to hear you have found it to suit your needs as a next-generation gamer. We're thrilled you love it! Thank you for taking a few minutes from your day to share your thoughts. We're glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Well Worth The Wait

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The XBox Series X is a must have for the gaming community. Unbelievable graphics with 1 TB of storage. The best part is that unlike the other guys, you can play your older version games and use the same accessories. Microsoft wins this battle again for the best gaming system.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Loving my Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waited a long time for this purchase. More than worth the money spent.

    I would recommend this to a friend
  • Pros mentioned:
    Load times, Overall performance

    Rated 5 out of 5 stars

    So Fast!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The series X is amazing. Super fast load times and incredible graphics performance. In-game fast travel is just…well, hit the button and you’re there. I also love having a Blu-Ray player as well for all my 4K movies.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely the most powerful xbox yet and a worthy console to own in your home. I am not bias and play every popular system out there and feel blessed to have this to play on. Xbox 360 games, Xbox one games all look crisp and even run way better on this system as expected

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son loves it and hasn't stopped playing it since he got it. I used to always hear him yell at the game for it being slow and lagging when he played the ps4, but I haven't heard any complaints since he's been playing the Xbox, so that's a plus. The graphics look better too.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Martin,

      We are happy to hear that your son is loving the Xbox Series X and all of its awesome features. Thank you for sharing your experience with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft