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Customer Ratings & Reviews

Your price for this item is $647.95
The comparable value price is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 36638 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

98%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 200 Showing 3,981-4,000 of 36,638 reviews
  • Rated 5 out of 5 stars

    Good console. Very quiet.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having Playstation the last 3 generations, I decided to try branch out and try both sides this time around to see what I'd been missing out on in Xbox exclusives. Pros: Dead quiet, even with "next gen" games. Backwards compatibility - have enjoyed catching up on some Xbox 360 games in backwards compatibility mode. The ones that are "enhanced" are truly impressive for 10+ year old games. Cons: Controller is comfortable, but not as impressive haptics-wise as PS5's Dualsense. No rechargeable battery included for controller - add $25 for first-party option. So far, I am really enjoying the console, and have even decided to buy some cross-platform games on it instead of PS5 (when either graphics are better, or the extra haptics or trigger feedback are not in play) as it's much quieter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game pass!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game pass is the best deal on gaming! My son loves his series X! My daughter loved it as well so we’re getting her a series s

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatest console ever made

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The experience is amazing, you can tell the difference between the x and the s series. It is so smooth when playing games and the 4k stream and movies is the cherry on top

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox x

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox X is what she wanted and it is what she is going to get

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best console ever!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and reliable console. You can play many games and have a lot of fun.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buying an xbox

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great assistance on helping me get the Xbox series x

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is wonderful, and I really liked the service from Best Buy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Outclassed by other consoles.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been an Xbox fan since the 360 days and I have been disappointed by them in recent years. The Series X is certainly a powerful console for the price, but the games, UI and overall feel of the console leave a lot to be desired. Nowadays, I would definitely recommend a Gaming PC if you can afford it. The overall gaming experience is much superior and the Xbox app is on PC allowing you to play Gamepass and use party chat. Getting a gaming PC reignited my interest in gaming, after years of disinterest on Xbox. If you can’t quite afford a PC, the other consoles will likely give you a better experience. PS5 has better exclusives like Helldivers, Spiderman, God of War, Ghost of Tsushima and more. Switch, while not being anywhere near as powerful, is a great choice for casual gamers and has a lot of great first party games like Mario and Zelda. Being able to use it in handheld is a huge feature that makes it easy to play in bed or on the go. Finally, Steam Deck is an awesome product that allows you to play PC games on the go, similar to Switch. The library is huge and it is highly customizable. Overall, Xbox Series X would not be my first recommendation to anyone looking to get a gaming machine. It is outclassed by nearly all its competitors and anything it has going for it, mainly Gamepass, is available on PC. Xbox has not had any interesting exclusive games in a while. I know there are some cool low budget games like Pentiment, but their big exclusives have all been flops. I was excited for Starfield, Halo Infinite, and Gears only to be disappointed by all of them. I got my first Xbox because of games like Halo 3, Gears of War 2, Fable, etc. and there is really nothing like those games on Xbox series. They have so many talented developers so I hope they can turn their games division around. Unless all your friends have Xbox, I’d recommend another gaming system.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    120fps gaming for a good price!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whisper quiet gaming with a disc drive! I had the Xbox One X before and this is a massive upgrade. The biggest difference is the ability to play games in 120hz mode. This is the biggest difference because I honestly play games like COD and Halo, which are both available on the One X but cannot do 120fps. It's a perfect box for 120fps gaming an also to use as a media center with a 4k Blu Ray player.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't beat it...minus the lack of exclusives

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BestBuy actually had the best system for avoiding scalpers of all the other retailers in my opinion. Lots of sitting on the website and waiting, but it paid off for me. Been enjoying my Series X for nearly a month and have to say its awesome. The biggest thing I have noticed since moving from my original Xbox One Console to this is the noise. This console is dead silent. I have not heard the vans kick in once, regardless of what you're doing on the console. I tested it by launching Red Dead Redemption 2 and closing it, then re-launching it, then closing it, then opening Cold War and then closing it to give it a real stress test. It was able to handle it no problem and didn't make a peep. This machine is a real beast, if you can get your hands on one...do it! Only complaint is lack of exclusives, but hope that changes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what you expect in a powerful console machine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Series X is the choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The series X with All access is sincerely the way to go in the modern console market.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Series X > Ps5

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owning a ps5 I held off on getting a series x for awhile now. Got mine this weekend and I’m beyond impressed. Runs games I have on ps5 smoother. Also great seeing more games from steam making it onto the Microsoft store. I should have jumped on it sooner. Also dealing with Microsoft customer service is a breath of fresh air.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality and fast, I haven't had any problems and it does update when it is off if you have the settings for it corrrectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my XBox Series X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy this XBox Series X very much. I prefer the option to have a disc drive. While digital content is the way of the future, the drive is a great option to have available if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I traded in my series s for the series X and I could not be happier with the decision. I also happened to catch this system on sale so the timing was perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console. Load speeds are quick and Quick Resume is awesome for games that support it. I do wish that games like Forza Horizon 5 worked better with Quick Resume. GamePass is a must if you have an Xbox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just buy it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been loving my new Xbox Series X. The controler is very ergonomical, and fits very well with someone who has bigger hands. If you get a Series X, its definately recomendee to get GamePass. So many games at your disposal to take advantage of the consoles power! If you have an audio videon receiver, the audio pasthrough allows for the highest quality of sound while gaming. If you are a gamer, this console is a must have!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox console

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing system for the price. Great customer service when looking for the right sustem for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little pricey but what isnt nowadays...works fine no issues

    I would recommend this to a friend