Customer Ratings & Reviews

I've had this console for nearly 3 years and haven't had any issues with it.

Love it. I waited three years to purchase until Xbox released some games that made it worthwhile (for me that’s Starfield) and I haven’t been disappointed. I’ve played through a few games in my library ranging from XS to original Xbox and everything runs smoothly. I’ve even dabbled in online gaming (not usually my thing) with Remnant II and it’s been fun. I’m glad I opted for the X and not the S.

Best Buy comes through for me again. Not just once but three times. From sales personnel to customer service I’ve been treated with respect and kindness. So many times I have no knowledge of my purchase especially when I’m fulfilling a gift request I am no looked down on but given information and guidance in making my purchase decisions.

As of this review, I now own both the Xbox Series X and the PS5. The console is extremely quiet and quick to boot up. I bought this primarily to play Halo Infinite which doesn't run quite as well as I'd hoped on my PC and I was lucky enough to get one during Best Buy's recent drop on Dec 28th. The gamepass selection alone is a phenomenal deal and gets you access to tons of games. There will be numerous titles coming out as Day 1 for gamepass which is this console's main strength. If you want more exclusives, the PS5 is your go to. If you are able to, I would get both!

Bought this for my daughter she is absolutely in love with this X-box. She prefers Xbox while my son prefers PlayStation. There arguments over which is better are funny but over all amazing console. This is our first Xbox and I must say I am impressed with speed, graphics and over all ease of use. Definitely would recommend this console!

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Ive always owned a playstation and decided to finally try an xbox and i wasn’t disappointed.

Worth every penny. I enjoy my Xbox very much. Runs smooth and i definitely needed the upgrade. Same ole Xbox just better.

I finally caught up to the latest console and it feels amazing. The controller has a great feel to it, and the console itself runs and downloads really fast. The storage is bigger than my last one but if you buy a 2 terabyte storage with it you will have enough room for whatever games you enjoy the most! This purchase was definitely worth it!

I wasn’t in a rush to buy the Series X, but my Xbox One started having issues with reading discs, which led me to upgrade. I ended up being pleasantly surprised. The difference in load speeds is drastically noticeable, it holds much more space (my One was 500GB), and the games look beautiful on my TV. My only gripe would be that my TV doesn’t support hdmi 2.1, which is what’s needed to get 120hz, but it’s still an amazing picture quality. The upgrade process was quick and easy. I moved all my games to an external drive and loaded them from the drive to the Series X, and the rest of the upgrade process was handled by my Microsoft login.

Fantastic console that lives up to the most powerful console yet! While there are no exclusives yet, its not a game breaker. Sleek, ergonomical design, that fits great in a ton of spaces unlike my ps5. Controller is kept the same for the most part minus some slight enhancements which do make a difference!! Only issue ive had with the console is that it will be connected to the internet when turned on, then it disconnects randomly then reconnects, not a horrible issue but rather just annoying. Only other thing i have to say is if you have a gaming pc or laptop dont bother getting the Xbox. Great console otherwise and its been fun having it!!

I wouldn’t have purchased it if it was not on sale. Purchased this unit when it went on sale for $349.99. For the price it was bought at the time, I think it was well worth it. I even returned my Nintendo Switch I recently purchased. The online experience is great. Including gaming, I use this over my smart tv’s entertainment applications.

Love it, always have been a PS guy, but now switched to the dark side!!

This is the most excellent of game consoles one could ask for, when asking for an Xbox Series X 1TB Console in Carbon Black flavor

I was lucky to be able to get my hands on both the PS5 and Series X. I like what both have to offer however, after a year of owning both I have to say Series X just absolutely killed it with this one. No matter how much I try to use both I have spent so much more time on my Series X. The performance on this device is amazing and the added benefit and value of GamePass make this the best next gen option. Loved it so much that I bought a second unit for my buddy as a Christmas present. Everyone should be able to experience this console. Can’t recommend it enough.

As an avid gamer, I recently upgraded to the Xbox Series X, and I must say it is an absolute gaming powerhouse. This next-generation gaming console has heightened my gaming experience to unprecedented levels, delivering stunning visuals, lightning-fast load times, and an array of impressive features that redefine what a console can do.

I was finally able to find an Xbox Series X in the store without a mark-up or bundle. The Best Buy folks at the store knew I had been looking to buy one at the store (without a bundle) and told me they just got a few in stock (but not yet placed on the floor) as soon as I walked in the door of the store (I was there to purchase something else). The Series X is as good as its reviews. It is fast with incredible graphics. I am very satisfied and grateful to Best Buy for remembering me and letting me know they had a Series X in stock.

I'm really impressed with the Series X and pre-order pickup at Bestbuy. Pickup was scheduled and only took a few minutes. The console itself is amazing. It feels very solid and runs quiet even when under load. New games look great and have additional detail over what you would see on previous gen Xbox One X (which already looked very good). Older games run smoother as well and it was nice to see all other Xbox One and 360 games I own work great. Improved game load times were a plus also. The new controller has a few minor refinements and feels good overall. Only thing missing that I was hoping for was the ability to play Dolby Vision UHD discs.

Exceptionally fast system. As a PC gamer I often cringe at the idea of sitting down and firing up a console, since in the time they boot up, I can usually go take a nap or make a sandwich. But this thing is lightning fast, and super quiet. The enhanced graphics on the games I've tried so far make it 100% worth it. I'm looking forward to some true "next-gen" games, and hopefully Microsoft steps up their exclusives game this gen. Also of note: It's far smaller than the media and pictures would lead you to believe. I can carry it with one hand, albeit a bit awkwardly. But it's not the giant refrigerator replica people make it out to be.

The process of purchasing as well as communication from employees was excellent. Not only am I happy with my purchase I would also advise friends and family to do the same.