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Customer Ratings & Reviews

Your price for this item is $647.95
The comparable value price is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 36663 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

98%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 287 Showing 5,721-5,740 of 36,663 reviews
  • Rated 5 out of 5 stars

    The BEST NEXT GEN OUT.....HANDS DOWN!!!!@

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best next gen console out there hands down and I have both meaning ps5. Console is super quiet and dont get really hot unlike my ps5. Also great that it has so much memory and just higher specs than the ps5. Dont know why everyone feels like ps5 is better because it's not. Do yourself a favor and get this console it wont disappoint and the games that u can get for free with only a little monthly fee is CRAZY...so many of them to choose from I'm going crazy...lol.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredibly fast and impressive graphics

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredibly fast and impressive graphics. I am very impressed with the latest generation console from Xbox. It loads so fast and the loading screens are minimal. Even games like destiny are super quick. The inventory screen loads immediately so you can switch gear without missing the action. I used to be ae to run tonthe bathroom or get a drink while games were loading saves or starting but now it takes seconds instead of minutes. This is a must buy for the console gamer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're planning on getting an upgrade from the old xbox one I much prefer this product to the cheaper option. Better quality and will likely last longer without issue. Runs many games as smooth as butter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Boyfriends gift

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it for my boyfriend who had an Xbox one and it was just time for a upgrade

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    next gen console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft has built what feels like an exciting PC upgrade experience in a console form. The Xbox Series X comes the closest I’ve ever witnessed to re-creating the superior PC experience of playing games, thanks to SSD storage, a far more powerful CPU, 120Hz support, and impressive backward compatibility features that improve existing games. This is all inside a $499 box that’s quieter and far easier to use and maintain than the $3,000 gaming PC I built a few weeks ago.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT CONSOLE!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been gaming for over 25 years and currently own 8 consoles (Switch & PS4 included) so believe me when I say “The series X is amazing!!!”. Everything loads super fast and looks incredible! Games that used to take me 5 minutes to load into, now take a minute or less. Setting up the console was also super easy and transferring my profile over from my One X was as simple as clicking a button.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Power your dreams

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast console, nice updated controller. Fired right up and enjoy the familiar Xbox interface.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I got a lemon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoyed this console for a few months before it started having issues crashing and rebooting. It finally quit powering on so i contacted Microsoft for a warranty repair. I packed it up and shipped it off for a few weeks where microsoft supposedly gave it a good cleaning and returned it to me. It at least powers on now but still has issues with frequent crashes and I really wish I had not wasted my money on this brick. Maybe I just had the bad luck to get a lemon but it has definitely put me off from buying anything remotely related to xbox.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Series X for the win.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Xbox One S for years. It started slowing down so then I was like ok, time for an upgrade. After playing on the Series X, my gaming experience drastically changed for the better. Graphic are elite and smoother game play. 10/10 highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get this and Game Pass and you're all set.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my Xbox. Having this and game pass have been absolute joy. It quiet, fast, and works just as intended. I would definitely recommend this over the series S model. I wish the hard drive size was bigger, I think that's my only problem with this console.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fun power horse, but a few issues

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The console is good with the exception of how hot it gets. I had a controller next to it and when I picked up the controller it was so hot. It's blowing a lot of hot air out of this thing. I googled it and it says that this is normal behavior. It's still a little concerning when I occasionally reach for something next to it and feel that heat. Hate the controller. Xbox One controller is better. I still have an Xbox One controller, so I'm using that with the Series X. The Series X controller made my hands cramp up bad. I googled it and found that it's slightly smaller than the Xbox One controller. That slight difference is a problem for me. I don't like the textured grip either. That shouldn't be a part of the design. If people want texture let them buy a textured sleeve.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. I love it. Its amazing how much smoother it runs than an xbox one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    X box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the game. I recommend other people to buy the game.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Delivers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and intuitive ordering, perfect as-promised on-time delivery. Outstanding buyer experience, start to finish.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox X

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox always impresses. The graphics are amazing. Game pass is an amazing service to get the most out of your Xbox

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Team Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was glad I was able to preorder this when preorders first opened. I decided to go with the series X due to the ability to play games from the past three generation of Xbox box consoles thank due in part of the backwards compatibility of the Xbox Series X. Being able to play some of my favorite original Xbox , Xbox 360 and Xbox one games on the series X made my choice very easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to replace my Series S, wanted something with more power that ran smoother and I was not disappointed. I’ve used it just about every day since I got it and have already gotten my use out of it. I plan on keeping this console for years!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased to find it in stock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Obviously i count myself fortunate to have purchased it a couple weeks after its release. I was just checking one Sunday morning and sure enough, they had some stock. I even had time to update my payment and shipping info after I got it into my cart, although I had to reload the page a number of times. The whole process took me about 10 minutes. So, I guess, when you see they have stock, don't be afraid to keep at it with page reloads if you run into slow or lagging pages.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best XBOX Ever!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Séries X is amazing! The graphics and pure power is unbelievable! The game Assassin’s Creed Valhalla and even old games like Battlefield 1 looks stunning. It is small enough to fit in any location or spot. The downsides are the OS, layout of the home page/screen is the exact same. There is nothing new or special about it and the controllers are barely different and do not perform anything new like the PS5 controllers do. Overall I would give it a 9/10.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for taking the time to share your thoughts on the Xbox Series X, we appreciate the feedback. We are glad you're enjoying the graphics and compact size. We hope it takes your gaming to the next level!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Amazing system!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a powerhouse! Graphics are amazing an the processing time is ridiculous!

    I would recommend this to a friend