Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $647.95
The comparable value price is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 36667 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

98%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 314 Showing 6,261-6,280 of 36,667 reviews
  • Rated 5 out of 5 stars

    Great console

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying my new Xbox. It's not as big as I was worried about, and it is super quiet. The Xbox app makes it really simple to set up and if you already have an older Xbox it's quick and easy to transfer your settings to your new one. There aren't any Series X exclusives but the games that are optimized for Series S/X look and play great. AC:Valhalla and Cyberpunk are both significantly improved on the new generation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IMO I wouldn't choose any other gaming console. I truly enjoy the Xbox Series X. I just might be a little biased. The only disappointment is the lack of storage. 1TB is not enough. And the cost to upgrade with the 1TB expansion is ridiculous. If gaming console companies are forcing digital media, then storage should be much cheaper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family fun

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun device for family gaming or time needed to relax

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So much better than the last

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics. I personally love how it doesn’t take up a bunch of space on our entertainment center.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So happy Best Buy got this in before Christmas.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this system. He says a 4K TV is a must so be prepared to buy a TV to go with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast! Everything loads quicker and runs smoother on this console. So excited to save up and get it; I've already won two national championships on CF25!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Payments are small and simple to make. Game Pass is great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Storage can get very costly

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the console, Xbox One games look noticably better on internal or external storage and load faster if installed on the internal. UI is exactly the same as Xbox One so no learning a new setup. Super quiet, even when playing Series X games I don't hear a thing. Handles HDR better than the One X did. Two problems, #1. Storage: only a terabyte, which with series x games, fills fast. After that, you're only option for series x game storage is a $220 terabyte expansion. Xbox One games store and play on an external, Series X games only store on them so the internal space is at a premium and more is quite costly. #2. There aren't any games atm that show what it can really do. There are nice looking upgrades to last gen games but nothing yet built to harness the power this machine holds. Once that happens the console will really shine but the cost of storing those amazing experiences may bee too steep for some.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy pickup. Works as advertised.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy in-store pickup after ordering online. Works as advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Faster than my custom gaming computer, arrived fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The game pass is awesome, didn’t think we’d use it as much as we do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is absolutely awesome. Runs so much faster than the other ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, it’s such a powerhouse of a machine. If your a gamer get this ASAP

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice upgrade from an Xbox One

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing upgrade over the original Xbox One I had. I’ve held off on getting and Xbox One X for 2 years knowing this release was just around the corner. Fantastic graphics and frame rate. I’m also a PC gamer so the Game Pass Ultimate is definitely worth it. It’s nice to finally be able to take advantage of my newer 4K TV that I was missing out with my Xbox One. Also hats off to BestBuy for smooth purchase transaction.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're happy to have you as a loyal customer! Thank you for taking a few minutes out of your day to share your story with us. We're thrilled to learn you appreciate the optimized graphics capabilities and computing power your new Xbox Series X Console has to offer, and that you have built a system to truly take advantage of them. The cross-functionality of Xbox Game Pass is a very overlooked perk! Great to hear you are enjoying your favorite game titles, no matter the interface. We're glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    It works great

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When i first bought it on best buy of course i had my doubts but it arrived undamaged and on time with everything and im watching jurassic park on the xbox series x right now so i love the new xbox ive been trying to look for a ps5 but there sold out everywhere but i Highly recommend this to anyone whos is an xbox fan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. Picture quality is fabulous and quick resume is pretty cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to be a gamer!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's everything that they say it is. You will love it. Only takes a fraction of the time to load even the largest game files. It only has 1tb of storage on board so you will have to get an external hard drive. If you want to play games the way they were meant to play on this machine, you will uave to make sure that game is loaded and installed on the internal ssd. The problem is that most tvs won't be able to make use of the power.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Xbox Series X is a workhorse!!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this console for all my entertainment needs now!! It is super fast and really quiet! I don’t have the 120 hz TV (just a 4K 60 hz TV), but the frame rates of the games I’ve played thus far have been silky smooth! Game pass is really amazing! Just need a new console exclusive soon! Hopefully Halo! Best of luck to people still trying to cop this console or any of the other next gen consoles, be patient you’ll get one soon!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there, We're glad you are having silky smooth gameplay with your Xbox Series X and that you are enjoying your Xbox Game Pass subscription. Happy Gaming, Nelson
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Glued to it

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only bought myself this bc I get bored a lot. I don’t even play video games or watch tv. Now I’m glued to this thing. Probably not the best when I’m trying to get things done. But I’m obsessed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent gaming console, runs game at 4k 60fps. Plenty of storage space.

    I would recommend this to a friend