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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 34230 reviews

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  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

98%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 108 Showing 2,141-2,160 of 34,230 reviews
  • Rated 5 out of 5 stars

    Xbox review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy. Worth its month. Kids love it. One best presents

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Deal in Gaming?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As of February 2021 the following statements are simple objective truths. The Series X comes with the largest hard drive of the three main console manufactures. Microsoft is the only manufacturer allowing the use of the previous generation’s controllers. Microsoft is the only manufacturer allowing backwards compatibility for two or more generations of games. If you consider hard drive space a commodity or a second controller mandatory the Series X is cheaper than its direct competitor while offering similar in game performance on latest gen games. These are all facts. The following is purely opinion based. The two best features currently unique to the XBOX are its ability to upscale older games to HDR10, and the ability to rapidly switch between different digital games with quick resume. The upscaling and rock solid frame rate on older games add something to them that is hard to quantify. It’s not perfect and on some games can be jarring but I have yet to have a bad experience with it and have been really impressed with the effect on Geometry Wars and Battlefront 2(2005). Quick Resume does not get enough credit. Taking a quick break from one game to play another sounds like a small deal. It really is not. Quick resume does not lock in the user. It allows multiple people to play games on the same console without closing the other person’s game. Want to play some multiplayer with your kid and not close your current single player epic? Go for it. Have three kids ranging in age from Lego to Resident Evil? Not as much of a problem. There are a few bad things to say about the XBOX. First, online play currently requires an XBOX live or Game Pass Ultimate subscription. Game Pass is often toted as “the best deal in gaming” and I would recommend trying it out for at least a month to any XBOX owner but this is a draw back. It’s also one shared by Microsoft’s competitors so this is more of a heads up for anyone fresh to the console gaming scene. The second is the proprietary hard drive expansion. Current gen games are monstrous in size and not getting smaller any time soon, they also require onboard SSD storage to run. The days of loading all of a consoles games on a single cheap external hard drive are gone. Now properly managing data storage is a necessary skill as older games (XBOX, XBOX 360, and XBOX ONE titles) can run off of cheaper external hard drives or SSDs while Series X/S titles must be loaded on the internal hard drive or the proprietary external card. To be fair, Microsoft’s closest gaming competitor has this issue as well and currently has their internal storage expansion disabled pending approved hardware arriving on market. If you have to buy from approved vendors only, it might as well be easy to install. Xbox Series X/S consoles do not have as bad of an exclusive games problem as people often say it is. Every professional reviewer in the world has felt the need to hammer on the lack of exclusives. Microsoft knows this. It’s already being fixed. Was being fixed before anyone outside the company knew it was a problem. XBOX owns some of the best game design companies in the worlds these days. The exclusives are in development and the multiplatform games are coming constantly. Series X enhanced titles are surprisingly common and are typically good if you want some eye candy in the meantime. Finally XBOX stock controllers do not come with built in rechargeable batteries. Anyone familiar with how short the life can be on these should consider this a perk. There are Xbox 360s still in service today because the controllers can use batteries or have their rechargeable battery pack swapped out. TLDR: The Series X is the best deal in gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Console

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!!! Great graphics!! Best gift ever!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service/great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy ordering process and pickup was same day! Our son is super happy with the Xbox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Initial Experience is Positive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I felt really lucky to snag the Series X, but while I was waiting for delivery, I started seeing YouTube reviewing with miscellaneous complaints about the Series X. I had upgraded from the One X and became concerned I might have made a mistake. I should not have worried! So far, my Series X experience has been flawless. The unit was easy to setup and it automatically detected the correct settings for my TV. I have the Series X connected directly into my Yamaha RXA 2070 receiver (Atmos) which then passes the signal into my LG OLED TV (4k with Dolby Vision). Even though the TV has a 120Mhz refresh rate, it does not have HDMI 2.1 support, so it cannot display games at 120fps. When I loaded Ori and the Will of the Wisps, the game was automatically updated for the Series X. The screen displayed that 120fps wasn't available, but that it would be upscaled to 6k @ 60fps. The picture is drop dead gorgeous, and the performance is breathtakingly fast. Enormously faster than the One X. I also tested Red Dead Redemption 2 which has horrid load times. Again, enormously faster. Both HDR and Dolby Vision work fine with games, as does Dolby Atmos. I then tested the Series X as a bluray player. This is the center of the negative reviews for the Series X. But I had no problems with my unit. The disk drive is quiet. A slight whirring, but no chatter when spinning disks. The heat generated is no greater than the One X. The vents do expel very warm air, but not hot. I played 4k movies, standard HD blurays at 1080p,and older SD DVDs. All movies played beautifully. Again, Dolby Atmos and alternative audio formats all worked as they should. The fly in the ointment is that movies will not display Dolby Vision, though they will display HDR. Hopefully Microsoft will fix this in a firmware patch soon. But there aren't many 4k videos that currently support Dolby Vision, so I can wait. One of the big critiques of the Series X that did worry me is that it doesn't display pure black. Since I paid a lot for an OLED TV to get pure black, this was an issue. Turns out it isn't a problem. Both games and movies display what appears to be pure black. If it technically isn't displaying pure black, my eyes cannot detect it. And I'm really picky about audio and video. Okay, long review! Here's the punchline: the Series X has one, hopefully temporary, downside - - not displaying Dolby Vision with movies. That's it. Everything else is great. I'm very pleased with the Series X.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs smooth on any game I downloaded plenty of storage enjoyed every second

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Home Console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and amazing console. Plays all current AAA title games at 4k smooth and clear. Wish it wasnt as much as it costs considering a few hundred more could get you an entry computer but that being said an entry computer woukd not play half the games that this console can play out of the box. This is the 2nd Series X consoles i have owned. Much better now that they fixed the over heating issue with this model

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great machine my daughter loves it its a great console

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job best buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not trying to glaze best buy or anything but it's my first choice when it comes to buying electronics. I can get in and out without all the extra stuff. The staff are usually on point too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great purchase! The pick-up process was so easy. The product has been amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBox Series X

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent system, great visual graphics,.........................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality and value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality, competitively priced, and backed by a great warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    xbox x series RULES

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its the best xbox yet!!! way better then play station. the kids LOVE IT!!! seamless smooth game playing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jessica

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent better performance fast and graphics are a amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Faster and stronger than my previous xbox, I can resume where I stayed before, almost no loading times,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series X

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console, easy to get up and running. Plus the home screen is great looking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox is a must buy

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and as it is described on the box! We have nno regrets

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s amazing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X is an amazing console. The graphics are stunning, loading times are insanely fast, and the overall gameplay experience is super smooth. The 1TB storage is perfect for holding several games without worrying about space. I was also impressed by how quiet the console is, even during high-performance games. Backward compatibility is a great feature too. If you’re a gamer, this console is a must. Absolutely worth the investment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PERFECT. THE MOST POWERFULL CONSOLE EVER, THANKS BEST BUY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have thoroughly enjoyed this console, which has provided an abundance of entertainment for my family.

    I would recommend this to a friend