Customer Ratings & Reviews

Well, it is a microsoft product, so I despise it, but it is the best unit at the moment. It is overpriced, and it is a scam that prompts you to spend even more money through online passes and other gimmicks. There was a time when all that was free. This unit works well enough. No real difference from the Xbox One I have, except that it would not play the newer games and there are no new offerings for the Xbox one. I have a 4k TV and I really do not see the difference in picture past the first week. Is it worth it? Absolutely not! Do you have a choice? Absolutely not!

I've read all kinds of crap in reviews of the Xbox Series X, and have yet to see any of those problems, and can't find any way to agree with any of the complaints. I'm not saying it's perfect, and I'm far from a Microsoft fan (been in IT support since 1976 and have a very low regard of Microsoft in general), but my experience with this product has been not just entertaining, but actually pleasurable. The unit is quiet, performance is incredible, and the new controllers' controls and textured grip are outstanding. I saw one complaint about someone's hands hurting after using the controller for a while, blaming smaller size of the controller, but I've not experienced this, and my hands aren't huge, but they're above average size and beefy from using hand tools all my life. So my take on it, after a month of daily use, is that reviewers with a slew of complaints, especially the professional reviewers doing magazine articles, are complaining just to garner attention, views, or whatever. After all, why should the absence of exclusive releases bother me? Should I care that somebody with a PS5 is also able to enjoy a game? What's really important is that some games have been upgraded to take full advantage of the extra power and features in this unit, and those seem to be "appropriately plentiful" to say the least. So after giving Microsoft a gut punch in multiple reviews reviews over the course of my career (Windows ME, Windows Vista, Active Directory, the Windows Registry, various reviews of ridiculous problems in Microsoft's Office suite across multiple versions, the abomination that is Microsoft Access, the horrible interface in Visio, and bugs in every version of Windows that continue to be passed on without correction to the next successive version of Windows, for starters), I don't have a single complaint about this product, and thoroughly enjoy using it.

Love my new Xbox. Waited a while to get it and I don’t know why.

This is Xbox is perfect runs just like my old one!

Wonderful upgrade from the older version. Very happy with performance

Bought this for my son. He is so happy with it. Loves the graphics and how real life the game feels.

Long term PlayStation owner ( and original XBOX/360) review: This system is great, great for travel( in my opinion better lasting as compared to the XBOX S) I decided to trade in for the X because of its overall performance. The S was really only good for on the go if you’re not trying to pack too much to go along with wherever you go. However, the X isn’t much bigger and still performs just as great, and can dissipate heat. With the 120hz output and the right TV connect to it, you’ll get the great frames to pair with gameplay. I own 3 gaming computers with similar if not higher frame rates, and this Xbox can keep up! I have an Amazon purchased cooling/charging stand to help with organization and with a couple hours of straight gameplay, no stutter or need to turn off because of overheating. The only thing I say that Microsoft store should do is clean up their UI in their opening menus, it’s not exactly the cleanest of organization but you’ll learn to get around through their Game Pass and other menus.

Got it a few years ago. Love it still. Everything these days loads so quickly and smoothly.

Very satisfied with my purchase, the system has excellent graphics

I was in and out quickly. Great service and the new store looks great as well!!

Games on this look amazing and it runs smootg with no issues, would buy another

If you are looking for the best Xbox experience with both normal games and games with the highest graphical fidelity and have a 4k hdr TV this is the console to pick if you can. If your using a 1080p TV the Series S is a great option. The only potential criticism of this console has nothing to do with the Series X its self rather its due to microsoft releasing two separate Xbox consoles at the same time with different specs, this leads many developers to develop their game to Series S specs as opposed to taking advantage of all the Series X power and capability. The result is there are many games who don't truly take advantage of the Series X specs. This issue really started last generation where the xbox released the Xbox One X which had similar issues in that if a game was optimized for it, it was amazing but most games were not. On the playstation side game devs only have to develop to one spec the ps5 which makes it easier for them to optimize for that hardware. Of course this is not a a ps5 review. Overall I am very pleased with the Series X it is a solid console with a great controller and more storage than the series S although I never had storage issues with the series S as long as you have an available internet connection. In the future I would like to see Xbox drop the two console spec approach but really I can't complain. The Series X is simply the best xbox ever created.

OMG i got lucky! I got the Xbox Series X! I've been waiting for a while! I finally got it and im so happy i got it! Microsoft did a good job on the Xbox Series X! 12 tflops of power and 3.8 Ghz! The worlds most powerful console ever! Thank you!

It’s exactly what you expect from Microsoft! Best for new games 2025+

Really good console Great condition an works perfect

The game is amazing! The clarity is awesome & I enjoy it.

Awesome console. Upgrading from Xbox One X. Definitely an upgrade

Phenomenal! The system itself is worth the price. I will be purchasing another one for Christmas.

Works well and have been using it Dailey no problems

Awesome console! Great for Kids instead of a pc. Would recommend.