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Customer reviews

Rating 4.9 out of 5 stars with 34053 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

98%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 34,053 reviews
  • Rated 5 out of 5 stars

    Go Xbox & game pass

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my xbox <3 game pass is awesome - gotten 800+ hrs out of Minecraft alone lol. Play games with my husband all the time now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Series X- honest review 7 months use

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have not got a Mybestbuycard you should look into it it's worth the value. you can get this item and many more things on promotional financing. after owning this for over 6months i can tell you it's very reliable and a step up from previous versions. The controller feels better however feels like already needs to be replaced that has not changed much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Machine

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First the Bad: No changes to the UI, controller is good but nothing much change. The Good: This system is amazing, whispering quiet amazing fast and the HDR (High Dynamic Range) ooooh wow the HDR. I was playing immortals Fenyx Rising on my previous console the One X and when I downloaded the patch for the series X I could immediately tell the difference but it wasn’t until I loaded up Darksiders 3 from last Gen that I was convinced. The series X not only is a graphical powerhouse smooth machine but it makes last Gen games look and perform 100% better. Can’t wait for current Gen games to come more often. PS: you don’t need a new TV to tell the difference I’m rocking the KS8000 from 2016 and I’m loving the machine, of course along the way you’ll need a TV with a 2.1 HDMI to take full advantage of the Series X and PS5 but wait 1-2 years when they become cheaper and more readily available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    To wait or not to wait?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 1 TB. Played it was much faster then the original xbox one that i have. However returning it to pre order the 2 TB xbox one (did not see larger hard drive size was coming out. To me the configuration is not as pleasing as have TV stand it will not fit into.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox x|s

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta love the xbox. I use it for everything. Its my tv, gaming consle, and my desktop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome game system. No complaints so far. Works as advertised. Just be sure you have a 4k TV and the appropriate wiring, etc.. I've had friends complain because they aren't getting next gen graphics, but they're playing on regular HD tvs and not 4k tvs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impeccable product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been an Xbox user for longer than I can remember (15+ years). I have my original Xbox One since it first launched in 2013 and it still works 10 years later. I just wanted it upgrade because of the great deals Best Buy had for a member such as myself. This machine looks amazing on my new 75” though. I moved my older model to my bedroom. I’m forever loyal to Best Buy + Microsoft when it comes to electronics and entertainment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox serie x

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my Xbox! Fast, smooth, and great graphics. Perfect for gaming with friends and enjoying next-gen titles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST XBOX OUT THERE

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my xbox! everything loads in quicker than older xbox’s. I’ve had my xbox already for a good moment & it hasn’t failed me not one bit. The quality of everything is way better & i have plenty of space on my xbox. From a gamer pov this is for sure the best xbox option you can get

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely in love with this system. Once you experience the speed of getting in and out of games, you will never want to go back. To be honest if you are coming from a Xbox One X, as of this moment it isn't a huge leap forward graphically outside a handful of games like NBA 2k21 or Madden 21 yet because most games were designed for the older system and aren't fully taking advantageof the next gen consoles (YET). 4k is 4k although this systems has the power to keep the resolution in 4k more so than last gen systems. Also there are alot of games that get dynamic upgrades and better framerates (which is amazing). Games that don't have HDR get a nice little auto HDR boost. Even older generation games look so much better now. The ability to play in 4k at 120fps is insane (2.1 hdmi TV needed). Overall it is a must buy for any gamer. I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love it No damages to the Xbox and it came right on time! Will only trust Best Buy for all my electronic needs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great console but lacks unique features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Next Gen right? Well not so fast. Has the same old user interface as the previous Xbox one. You know it’s funny how they claim it’s the most powerful console but didn’t update a simple user interface to experience some sort of next gen feel when starting up your next gen console for the very first time. So why believe what they claim after all? Check this out , another point. The colors are not as contrast as with the PS5. You can also find this online when you search a comparison game running side by side. You will notice The PS5 has a better contrast ratio while the Xbox looks a tad bit lower giving the in game characters a more realistic look on the PS5. Maybe they will correct in the future, I truly hope so. Also Starting of you will feel the difference of the PS5 with a new user interface, a built in game that combines their years of all the PlayStation technology into the game and making the game fun at that! Exploiting their newly adaptive triggers on the controller of the PS5 was very new and creative. I’m just a tad bit disappointed why Xbox did really nothing with any updated new look feel features. Yes the games run smooth, yes the console is very quiet. And yes it’s very fast. But this was all to be expected. It’s a shame they couldn’t have at least updated the user interface . I guess the only unique features is the in game pause , play another game, and come back to where you left of on your first game. Which is cool I guess, but I’m not the type of guy to like my console straining more power then what I’m currently using it for. The controller also feels very similar to the last gen. I would like to add they did however, create a faster response on the controller then the PS5 controller .I’ve noticed the PS5 is not as quick response as the Xbox. So shoot em up games, you probably will have a slighter advantage on the Xbox Series X. All in all It is a absolute beast for next gen gaming, but lacking a lot of the differential unique features is were Xbox really dropped the ball. Still a beast of a console especially with Xbox buying exclusive title rights to company’s like the creators of Doom). The future looks bright for the Xbox Series X. 4/5

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you so much for taking the time to share your thought and experience with us on the Xbox Series X. We hope that you are enjoying it and we hope that you will continue to enjoy it.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox one

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are great. The supervisor was amazing. My sales rep was the best honestly, I can’t say enough about these guys and girls. They were so cool and they have so much knowledge which I didn’t expect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This xbox is amazing graphics are mind blowing!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love using my xbox series x bought it when it was on sale at best buy for 450$ and it included a 50$ promotional gift card to best buy which allowed me to get a 2nd controller for free the graphics are amazing and it even supports ray tracing making the graphics on games look even more flawless and it even suports gaming in 4k up to 120 fps!!! 100% satisfied with my purchase would give higher then 5 stars if I could!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product & Service from BestBuy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service ... From price checking at BestBuy.com to playing game at home took 45 mins incl. driving and setting up everything. Helpful guys at store. My only regret is not buying as bundle with 1 tb memory expansion. With bundle i could get extra 1 tb storage with 20% off. 1 month later i decided ands went to buy 1 tb memory expansion separately. If you are still thinking about buying Series X, stop and go buy it from nearest Best Buy store. Great games are on horizon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t hesitate - The X is a great system!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible purchase experience and service from Best Buy. I secured the Series S model at launch, but Best Buy had the X in stock early one morning and I jumped at the chance due to the extreme demand. It was going to be nearly a week before pickup, but i was notified early and picked up my system before a long weekend. I was able to try out the system with plenty of time to enjoy it. The S is a great system and plenty for a lot of gamers. The X takes it to the next level. The graphics and processing speeds are great. Even the newly optimized older games are beautiful and smoother. Load times are insanely fast. I am very happy with this console and GamePass Ultimate means you have a huge library of games to play from. The PS5 seems to get all the hype but the Series S/X are definitely next Gen upgrades.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're thrilled that you're enjoying your new Xbox Series X. It's awesome to hear that you were able to pick it up early and get started gaming, too. Thank you for sharing your thoughts on it; we hope you have a lot of fun with Xbox.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    I love it. 10/10

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best console I've ever owned! It plays OG XBOX and 360 XBOX GAMES also, so you don't have to connect three different gaming consoles to one tv! Best move I ever made was to buy this and subscribe to Gamepass Ultimate! I also own a Playstation 5 but I only use that for the few exclusives.. All the triple AAA 3rd party games I play on my Xbox. Halo Infinite is amazing! And with my Gamepass Ultimate subscription I don't even need to have my Xbox to play. I can play right from my phone/pc/tablet on a good Wi-Fi connection. Really is amazing how much they do for us gamers. Whatever system you choose have a great time on it, and don't fall into the console war! But I cannot recommend this enough! ✌

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceeds expectations, easily added to

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Console works flawlessly, the backwards compatibility is awesome and I haven’t found a game that it doesn’t work with yet. It’s awesome to be able to go back and play your old games on a new console and in 4K they look gorgeous. Only thing I have to complain about is storage space with the size of modern games, but that is easily expanded with the addition of an external hard drive. I would strongly recommend a WD Black 4-5TB expansion drive that Best Buy sells as a must buy item for this console. You plug it in and it just works, purposely built for gaming and adds 4x the memory for exactly 1/2 the price of the internal sea gate expansion drive sold by Xbox! Also, the sleek design of the console fits right in to my entertainment center so my girlfriend wasn’t even mad! Always a plus.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      It’s great to hear that you’re enjoying the power and speed of your new Xbox Series X. We’re thrilled that you’ve had a chance to see how good games look and play on it.

      Adding an external hard drive is an excellent suggestion, especially if you're playing older Xbox games that haven't been enhanced for Xbox Series X/S. Just remember that enhanced games must be played from the internal SSD.

      Thank you for sharing your experience; we hope you have a lot of fun with your Xbox.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console A nice and awesome upgrade yet it does heat up a lot but other than that it's amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING 4K

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good resolution, amazing 4K. Had the Xbox One loved that one but this one is way better!

    I would recommend this to a friend