Customer Ratings & Reviews

Love my Xbox series X. I have no complaints with it. Best purchase if you include gamepass

To start, I'm playing on an LG 4K OLED and ever since the "Red Ring" fiasco on my 360 I have moved solely to the PS side but decided to give Microsoft another shot. I will say, I'm pretty happy with this one so far. I wouldn't put either the PS5 or the Series X over the other since I have played them side-by-side and as far as I can tell they are pretty even in performance. GamePass is a must if you don't like sticking to one game for months and, for me, that is what pushes the X just into the 5* range. Graphics wise, it isn't "OH MY GOD!" revolutionary but I will say they are amazing and I'm looking forward to more next gen games to come out in the next year or so to really start utilizing the power this thing has. As for looks, I'm not sure why everyone keeps saying it is super sleek and sexy and all that...it's a black box. It's not bad in my opinion but it's still just a big black brick. The black 360 was "sleek", I don't think people know what that word means. Set-up was super easy and my account from 13 years ago was still there so that was a plus. Not a huge fan of having to pay extra for a rechargeable pack or replace batteries in the controller but at least they last a while and they last longer than a charge on the PS5 and 4 controllers. Unless this console dies in the next few months, Microsoft has scored a few points in my book and may have won back a customer finally.

I'm happy with the console thus far. The XSX has def showed some of the next-gen capabilities and raw power. Looking forward to seeing some dedicated next-gen titles to really see the true advantages. I haven't had any issues thus far and continue to experience minor tweaks and such as the XSX settles into the XBL ecosystem. I would rec to anyone looking to step up and away from last gen and be with a more customer & service orientated console. Xbox Game Pass Ultimate is a no-brainer for anyone looking to be versitle and play more titles over various platforms. No one, and I do mean NO ONE company can provide this level of services to so many within ONE eco-system. And backwards compat? Simple, if you can play it one the Xbox One....then you can play it one the XB S/X....period...this goes for all XBone titles, any 360 & OG Xbox titles that have become backwards compat. PS can not provide that type of promise what-so-ever. To add, next-gen titles and even exclusives are coming to XBox catalog in '21 and beyond. The raw power of this system has yet to be truly shown. Just so this doesn't sound biased, I do plain to buy a PS5 in '21. But the only reason is to play a select few exclusive titles. God of War, Spiderman, Last of Us etc etc etc... and even at that, its not a pressing issue. PS5 for exclusives XB S/X( I fully rec the XSX) for a much larger Game Library, Cross-Platform (Xbox, PC, Phone, Tablet)capabilities, Larger Backwards Compat Library. I hope this helps someone on the fence of which console to jump into.

Super excited to finally get the Xbox Series X. Set up was very easy. In store pick up was fast. The graphics are so much better than my previous console Xbox One. I highly recommend this product.

I’ve been an Xbox gamer since I was 7 and started with the original Xbox. Now 19 years later and the Xbox series X in hand, it’s just as awesome as it was all those years ago. 4K clarity and buttery smooth FPS is just amazing, well worth the money. If your thinking of buying this, stop hesitating and just do it. If you see it in all it’s glory first hand pick it up and run, but pay for it of course haha. Have fun.

Great xbox great quality and durability great image and great controller

WHAT MORE CAN I SAY? ITS AN XBOX - IT WORKS - THANKS MICROSOF... I MEAN BEST BUY

As a long time gamer and avid xbox buyer, i'm extremely pleased with this system. The difference between this console and the OG xbox one is night and day! The first day I played on it I found myself going back to experience what the graphics and gameplay were supposed to look like on games like Battlefield 1, RDR 2, and Assassins Creed: Odyssey. The look and feel amazing after the upgrade. Ive been playing on 4k TVs since early 2016 and always thought the graphics look dull and to be fair a One X would have helped up the resolution, but I could never justify spending the money just to upgrade that aspect. Extremely pleased in the build and look of the console itself. I wasn't too ecstatic when the Xbox one came out with the glossy black that was easily susceptible to scratches. The Xbox Series X with the matte finish makes it look sleek and professional. More of a modern piece thats fits an apartment rather than an actual console. Overall, I love the Xbox Series X and can't wait to see what the future holds for both of these next generation consoles! PS - whats the point of leaving a negative review if you weren't able to buy one? I understand the frustration with scalpers but that has always been an issue and always will in a capitalistic society. Don't put out that negative energy because in return it will just bring you bad energy. Just breathe and be thankful. The energy you emit is the energy you receive, so be positive.

Console has had a rocky start with some issues so far, but it's sounding more and more like optimization with particular games. All in all, been smooth with everything else, especially playing older games. Hopefully a patch should correct issues soon enough. I'm also not as concerned as the One X had similar issues when I received at launch (games would freeze in game, and hard reset the system). That was eventually fixed and I didn't experience it any longer with the One X. Now, I've only experienced this playing enhanced games, like Call of Duty. It has become less frequent, but still just something to take note of. Haven't had this issue with any other applications or games that weren't optimized (or Xbox one titles). The UI is basically identical to that of the One X, and runs very smooth. Dynamic backgrounds, as well as some other customization features are also welcome. Controller is also very nice that it comes with, although the stream button between the Start and Select icons can be easy to hit when playing games. Another bonus if you're coming from a previous Xbox such as myself, is that all your accessories will work on the new Xbox. I have used previous controllers, hooked up my external hard drive (was a Samsung 3TB), and obviously the games will crossover onto this from previous. Overall, the console is fantastic, and from the optimized games I've seen so far, it has serious power and potential. I'm a bit bias since I'm coming from Xbox previously, but it's a great system all around.

Excellent graphics and plenty of storage for all my gaming needs

I love playing the new xbox series x. Its alsome. Enjoying it

Great system! Couldn’t be more pleased. Everything you have come to expect from Xbox!

Couldnt wait to upgrade to this guy. It can run most games at 4k 60fps of course if you have the right monitor. Most 360 games will run at 60fps just make sure to select FPS boost in settings.

What can i say about this truly amazing 4K @120Hz console that hasn't been said already? When paired with XBOX Live and XBOX Game Pass, this console has no competition... Yup ps5 has nothing on the XBOX SERIES X. For the ultimate gaming experience, pair your Series X with an LG OLED and an Elite V2 controller! You'll never regret it!

It’s everything Microsoft promised. Fast, powerful and No issues, works very well. Quick resume is other worldly. I would only recommend waiting to buy this ONLY if you’re going to upgrade your monitor/tv to a COMPATIBLE 4K or 1440p, (((((HMDI 2.1!!!!)))) (120hz-144hz refresh rate/frames per second). And they’re going to be obo $800-$1,500 on the cheapest finds. Otherwise, you’ll still be gaming at 4K or 1440p, ( 60hz refresh rate/frames per second) Another words, you basically just bought another Xbox ONE model for series x retail price if you don’t upgrade lol. Another thing to keep in mind is the 1tb expansion card upgrade as well. ($210-$220), if you don’t get this you can only take advantage of 5-10 games for the quick resume option, depending on its download size. You can still use last gen external hard drives, but there’s no quick resume for using that storage option. It’s probably better to wait for that too if you do get the console and tv/monitor upgrade, until the prices drop on storage and or there’s more storage size options.

Exceeded expectations. Graphics are great as well as speed and quality.

A great console to allow for time to relax with the family and game on.

The Xbox was amazing! The staff at the Newnan, GA location were the most memorable part of the experience. I have a sick father and had to have some money so i had to return it. Not only did they refund it they necer made feel foolish or less than for having to do it. Thats also the reason i now use only Best Buy for all my electronic purchases.

Ultimate gaming system for the most advanced gaming experience! Xbox X|S outdid all the others!!

I love how blazing fast this system is. Its night and day faster than my old xbox one s.