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Customer reviews

Rating 4.9 out of 5 stars with 36846 reviews

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  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 133 Showing 2,641-2,660 of 36,846 reviews
  • Pros mentioned:
    Graphics, Overall performance, Speed

    Rated 5 out of 5 stars

    Xbox Series X-cellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good performance and some older games have released updates to bring their standards up to Series X, with better graphics and faster loading times.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Argus,

      The backward compatibility of your new Xbox Series X Console means you can keep playing all of your favorite titles of the past on your new setup, and at an optimized rate at that! The improved graphics and load times truly take past titles to the next level, we're thrilled you are enjoying the experience! Thank you for sharing your feedback with the community, we appreciate it!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Xbox s series which was good. By the graphics I’d better on this and the machine is much faster. Also the next generation look a lot better to me. I bought this upgrade for star-field and new cyberpunk phantom liberty. I noticed Valhalla Is little slow on Xbox s. So I figured these two new games would need better system. Valhalla runs much faster and looks better on this one.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    I love this console.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Games on Series X look amazing, backwards compatibility is great with enhancements such as FPS increases or updating games 4K. New games are visually stunning and everything flows smoothly. Going from one game to another feel so quick and load times are almost nonexistent. As a next gen console, this is a great thing to pick up along with Xbox Game Pass with access to so many games that are loved by the gaming community you won’t buy many games unless you have specific ones in mind that aren’t on Game Pass.

    I would recommend this to a friend
  • Pros mentioned:
    Load times

    Rated 5 out of 5 stars

    Super fast

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I,ve owned an xbox since they first came out. This xbox x is amazing , its loads faster than ever and is super quiet. With 4k the games are surprisingly rich. Im a madden player and been playing on the xbox one and the feel and game play on the X is excellent. Transfering my setting over using the network took seconds. Just awesome all around experience

    I would recommend this to a friend
  • Pros mentioned:
    Console
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    love this xbox

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we are xbox gamers. had to have the new system. its great. load speeds are much faster than before. controllers feel good. only downside... you will have to buy new charge stations for the controllers if you use those... we just recently found that out but they have some cheap ones that work really well. also... the console itself is cool and new but not sure how many people will fit this in their tv stands. you will definitely have to lay it down even though its made to stand up. we have two... one lays down because of our set up and the other is able to stand. either way, the system works and looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its an XBOX

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what XBOXs do but better than before. Have some issues with the network disconnecting after restart but other than that its optimal. Like the software like the ease of use. Plays video and sound back well. Its quiet but its in the living room with surround sound. Would recommend to xbox fans, otherwise, buy a PC.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Such a great experience!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy really came through by staggering the original preorder release allowing me to get my hands on this amazing console..everything from pick up to set up was extremely easy..have been playing my series x so much! I could not be more happy with this purchase, it is truely an amazing product and it is lightning fast (quick resume is a complete game changer). What a complete leap from my experience on the original xbox one console that I have been playing on..Microsoft knocked it out of the park with this machine and I can't wait to see when this box is truely leveraged as this generation moves forward!!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Xbox Series X is amazing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a very smooth transaction. It was ready for pickup a day early and I’ve been enjoying it so much! It has noticeably faster load times thanks to the SSD, and everything looks and feels so much crisper and smoother than even on my Xbox One X that I had. If you’re able to, I would definitely recommend buying from Best Buy. You’re guaranteed that the product is brand new and unopened, and you keep the scalpers from making huge profits and buying up all of the new ones. I would recommend this to anyone who is into gaming, especially on Xbox, it really is awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Best Xbox yet!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing upgrade from my Xbox One to the series X load times are lightning fast and games look amazing. Definetly worth the money to upgrade.its also extremely quiet

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Nice console

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything plays amazing! I didn’t think it was going to be such a large improvement graphically and performance wise, but it truly is. If you own a tv that supports 120fps I would buy the series x in a heartbeat. I’m beyond excited to see the future of true next gen games in a year or two. If you don’t have a top of the line tv. I would wait a year or so and upgrade your tv before upgrading to the series x so you can get the full benefit of wait this amazing system can can give, but either way upgrading to it now or later you simply won’t regret it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      The world of next-generation gaming is an exciting one, and there's truly no better host for the experience than your new Xbox Series X Console. We're thrilled to be a part of your adventure, and are happy to hear you've been enjoying the performance of your new system. We're glad you're pleased with your purchase! Thank you for sharing your feedback. We appreciate it!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics, Overall performance, Speed

    Rated 5 out of 5 stars

    Smooth service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console super quiet and still such powerful performance and great graphics, so fast I load in faster to matches then anyone including PC gamers and ps5!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    XBOX Series X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A huge upgrade from my XBox. The gaming, visual effects, and sound are superb. Making it difficult to putting the controller down.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    big difference between one and x

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the graphics - I upgraded from the one to the x and the difference is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Has both PS5 and Xbox.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never been on Xbox platform before, so series X was my entry point of Xbox. So bare with me if I sound like I don't know what I am saying. Anyways. I got this pretty much because I am currently using game pass on my PC. Game Pass is a great service that Microsoft started waaaaay before Sony announced there tiered PS service. One thing for sure, MS's Game pass include PC games if you go ultimate while Sony's even highest tier would not. This is already better deal as Sony's most expensive $17.99 monthly only give PS3 games to be "streamed", while MS's game pass allows full download of ALL versions of the game it offers along with cloud gaming. No brainer to keep game pass and stay lowest tier on PS plus. Xbox series X comes into the picture because I can play games released since Xbox 360 days until now. I can either buy used 360 games or download one of the 360 games provided in the game pass. I mean... I don't need to play them but some games used to be on PS3 that is also on Xbox 360 that doesn't have remaster version. I can play those without issue on xbox series x as long as I have physical disc or on game pass. UI's great too. I find PS UI to be sluggish and dated. Sony tried to polish up the UI/UX that has been established since PS3, but I don't get how they can't find a way to reduce loading speed of ICONs... Xbox's UI has been pretty smooth so far. Never had to wait for icons to be loaded. But then... loading speed for games was faster on PS5 since most games made by Sony's internal studios have super fast loading (like 1-2 sec on most of the game). Xbox on the other hand... Halo infinity took a good 15-20 seconds loading screen per mission or quick access point. I mean... Does this matter? not much. As long as it ain't Bloodborne loading time, everything's fine. I find myself using xbox more than my ps5. It's just that MS's service feels better than Sony's. But when it comes to playing games themselves, not much difference I found. If that's the case, I'm going to use the one with better service :D

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I love it, plain and simple.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've read all kinds of crap in reviews of the Xbox Series X, and have yet to see any of those problems, and can't find any way to agree with any of the complaints. I'm not saying it's perfect, and I'm far from a Microsoft fan (been in IT support since 1976 and have a very low regard of Microsoft in general), but my experience with this product has been not just entertaining, but actually pleasurable. The unit is quiet, performance is incredible, and the new controllers' controls and textured grip are outstanding. I saw one complaint about someone's hands hurting after using the controller for a while, blaming smaller size of the controller, but I've not experienced this, and my hands aren't huge, but they're above average size and beefy from using hand tools all my life. So my take on it, after a month of daily use, is that reviewers with a slew of complaints, especially the professional reviewers doing magazine articles, are complaining just to garner attention, views, or whatever. After all, why should the absence of exclusive releases bother me? Should I care that somebody with a PS5 is also able to enjoy a game? What's really important is that some games have been upgraded to take full advantage of the extra power and features in this unit, and those seem to be "appropriately plentiful" to say the least. So after giving Microsoft a gut punch in multiple reviews reviews over the course of my career (Windows ME, Windows Vista, Active Directory, the Windows Registry, various reviews of ridiculous problems in Microsoft's Office suite across multiple versions, the abomination that is Microsoft Access, the horrible interface in Visio, and bugs in every version of Windows that continue to be passed on without correction to the next successive version of Windows, for starters), I don't have a single complaint about this product, and thoroughly enjoy using it.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Excellent video games console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent video games console, high quality, great graphics, fast, easy to use .

    I would recommend this to a friend
  • Pros mentioned:
    Console, Speed

    Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great console, it’s super fast, 4K, 120hz. The controller feels so nice, the quick resume is awesome, definitely buy this console, everything loads so fast.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance.. great graphics… easy to use.. ..

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Amazing graphics for Warzone

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were lucky to find both xbox series x and ps5 when stock was available. We mainly play warzone 95% of the time. And graphics are crisp and clear on xbox compared to ps5. I don’t know if the game is optimized for xbox or not, but ps5 is big disappointment in terms warzone graphics. However, ps5 has capture capabilities much better than xbox. you can record your gameplay up to 60 mins including game voice chat. Xbox does not record in game voice chat and only limited to 2 mins video capture. This is a big let down for xbox promoting share button. What is the point if you can not capturing voice chat in a big play with friends in warzone and upload to youtube (it would be nice if we could link youtube account to xbox for directly uploading clips). Xbox live also costs $120/year now. This is a big cost increase and not everyone can afford this.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not be happier. Runs fast and smooth, super quiet, and I love the design.

    I would recommend this to a friend