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Customer reviews

Rating 4.9 out of 5 stars with 36847 reviews

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  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 137 Showing 2,721-2,740 of 36,847 reviews
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Glad I went with this over PS

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been out of gaming for about 7 years! But I’m super impressed with the Xbox! It’s fast, looks great, feels great! I mostly play CFB25 with it but am looking to start playing different stuff as I ease back into the world of gaming

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The future

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The future of gaming. I know its not for everyone, but I personally love the aesthetic Microsoft chose for the new Series X console. It makes for a great statement piece on my glossy white entertainment stand. Beyond the aesthetics, this console is fast, powerful, and delivers everything that has been promised thus far. While I am excited for Halo, it has been a little bit of a bummer to wait, but Gamepass has an impressive library that has kept me more than happy in the meantime and its integration into the Series X is just so smooth.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Jay,

      We truly appreciate you taking a few minutes from your day to share your story with us. We couldn't be happier to hear you are enjoying the next-generation gaming experience your new Xbox Series X hosts, and that you've found it to be a beneficial addition to your gaming setup. Whether it be the optimized performance metrics, near-instant load times, added Quick Resume functionality, or simply the whole package, we couldn't be happier you have found it suits your needs. We're glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    A good Value for the consumer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great piece of Tech. While an Early adopter so still playing mostly older titles, the ease of use and incredible library provided from game pass make this (or even the Series S) A great value for the consumer. One note, while not as overall big as the ps5 don't let that fool you, the Series x is BIG! Laying on it's side in the horizontal position the console is actually HIGHER than the ps5 laying on it's side so make sure you have another space height wise to support the unit. **Will update review down the line once i get a few more miles into it!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Worth every penny!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this console so far! The graphics look amazing, even the games that aren't yet optimized look better. The load time is crazy fast. The only issue we have right now is that it is much bigger than the previous console so we couldn't fit it inside our current tv stand as it needs to have air circulation around it. I also was impressed with best buy for having the extra security step during the purchase process- I think it is a great way to keep scalpers and bots away- I hope best buy will continue this practice for in demand items in the future!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent Console

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this console, gaming at 120 fps is opening up a new world of gaming. I also love the speed of this console generation. Quick resume is blazing fast. I only hate how there seems to be issues with hdr10 on most tvs. However with some extra steps you can work around it. I’m sure that it will get fixed in the future. I think it’s on the tv side not the Xbox side itself. I highly recommend this to anyone who enjoys gaming. With the power of this generation gaming is only going to get better and better.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      The optimized computing power and enhanced graphic capabilities of your new Xbox Series X Console are truly impressive! Not to mention the added features and functionalities like Quick Resume. We're thrilled you've been enjoying the elevated sessions it hosts! We're excited to have earned your recommendation, and thank you for sharing your feedback with us. We appreciate it!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Xbox Series X rocks!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Welp, I finally got one. It took forever to find one for sale. No surprise it was Best Buy. I had to sign up for their TotalTech support plan (which has paid dividends already). Product was ready for pickup as advertised. The Best Buy associate was friendly and fast and I was on my way. The Xbox Series X is fast and quiet. Setup was super easy. The first thing I did was install Halo Infinite. Super fast refresh rate, no artifacts, and super bright 4K picture. I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox always

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this machine! Put me back in the game!! Cant believe I waited as long as i did to "pull the trigger"!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Lives up to the HYPE!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lives up to the HYPE! It took me over a year to get my hands on one of the flagship consoles from Microsoft. I was not going to give into resellers, bunch of people taking advantage of others, BOOO!!! Patience is a virtue and it paid off handsomely. Graphics and fps are flawless. Load times are next to nothing and everything looks stunning on my LG OLED tv. If you’re an avid gamer who appreciates quality over quantity this is the console for you!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love this system!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omg how i wished i purchased this long ago because the speed of this system is amazing and super quiet! Also purchasing from Best Buy in Tulsa Hills was smooth and really quick even with a trade in!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad to jump back into gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work in Law enforcement and gaming is a big decompression/ de-stressing method for me. I had to sell my Xbox last year and was pretty miserable but I’m glad I was able to afford getting one again!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    xbox series x

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X is a powerhouse console with cutting-edge specs, fast loading, and extensive backward compatibility. It's ideal if you're looking for top-tier performance and a robust gaming library. Best Buy sale model — great if you're after savings. Standard retail— steady stock, full warranty. Digital-only variant — no disc drive, slightly cheaper. highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Series X runs like a dream. Very quiet as well, which is a nice change over the previous generation. Game Pass is the best deal in gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the Xbox and how everything else runs very smoothly. Games are sharper, more smooth, and there is Quick Resume. Just amazing!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Billy,

      We're thrilled you have been amazed by the computing power and enhanced graphics of your new Xbox Series X Console! We're proud of the package we've put together, and couldn't be happier to be a valued addition to your home setup. We're glad it was a good investment for you! Thank you for sharing your experience with the community. We appreciate your feedback!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Couldn’t go wrong

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily wins the console wars. Phenomenal graphics and fast load times. Quick resume is one of the better features. Available and ready for pickup

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Major upgrade from old xbox oneS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded original one s model from 5 years ago. This this is much faster in every way with big improvement on details loading in game scenes. Playing on an oled tv and it's night and day.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Great console with awesome features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am an owner of both a PS5 and recently an Xbox Series X. Currently keep finding myself going to the Xbox to check out more games on the Game Pass library or even going back to some of the games I missed from previous generations whether it be a disc or digital purchase. My only knock on the system so far is that it is very bulky, so bulky that it doesn't fit in my entertainment center like all the other consoles have in the past. + Backwards compatibility + Game Pass - Bulky

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox Series x

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thats xbox it's amazing, excelent graphics!! I love it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an amazing gift. They loved it! It has great graphics and it performs well. The controller is smaller than I expected, but it feels nice. The storage capacity is good for now, but I can see needing an external storage device later on.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Great Next Gen system.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great next gen console, flawless havent had any crashes or other wise bugs. Gamepass is amazing, welcome to Netflix for gaming. Easy setup, intergrates with last gen titles easily, I would recommend this console to anyone looking into getting into gaming. Easily fits into almost any funriture setting you might have, controllers battery life is great, I would recommend the charge kit POWER A sells with charging dock. No regrets. *Now you will be playing mostly 3rd party titles, as there are almost zero 1st party titles, but they are coming.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it so far, A nice upgrade from my wbox one which I still love. Although a bit pricey. My brother loves it to he will be getting one soon thanks Microsoft.

    I would recommend this to a friend