Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$738.00

Customer reviews

Rating 4.9 out of 5 stars with 36848 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 151 Showing 3,001-3,020 of 36,848 reviews
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Xbox Series X

    |
    Best Buy Employee
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it everyday, the performance is insane. Much better than the last model, and the space it has is really good for holding more than one game

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    After 9 Months of hunting for an Xbox

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After so 9 months for searching the Xbox since November, on July this year I finally got my hands on the new Xbox, I love the graphics and everything, this is a 10/10 for me

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to hear you were finally able to get your hands on one! We know your new Xbox Series X Console can sometimes be hard to come by, and we're thrilled you stuck it out. We're happy you are enjoying the optimized gaming experience it hosts! Thank you for sharing your thoughts with us, we appreciate it. We're glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great console

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently upgraded from the xbox one and this console is a life changer. The loading times for every game have greatly decreased and the graphics are amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics
    Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    Great buy!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great graphics, my son loves it! Plays it for hours straight, doesn't lag. Controller is nicer than last gen.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Series X.... F T W

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Man,I came from Sony to this thing and am I super impressed,especially with the game pass ultimate....best bang for the bucks as I don’t see a need to purchase another game in the future!!!not to mention the speed of this beast as you seamlessly switch from game to game on an instant....graphics are phenomenal too as everything is buttery smooth 60 FPS at least

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Welcome to the Xbox family! We're glad that you're enjoying the speed and power of Xbox Series X. Thank you for sharing your experience; we hope you have a lot of fun with your new Xbox.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Fast loading and Amazing Graphics.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console is simply amazing. The loading speed compared to my Xbox One S is incredible. The graphics are beautiful and smooth. Absolutely love playing Forza Horizon 4 on this beast and Sea of Thieves has to be seen to be believed. I'm not the type to pre-order anything...I'm a wait and see kind of guy, but this time I wanted to be on the front of something so I pre-ordered...and boy am I glad I did. My kids and I love this thing. Good job Microsoft!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey George,

      We're glad that you and your family love your new Xbox Series X! It's great to hear that you're enjoying its lightning-fast load speed and enhanced graphics, too. Thank you for sharing your experience; we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Speed
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Nice Box.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s quiet, super fast, and doesn’t get very hot. Watch your electric bill.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Finally! Long Time Coming…

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve waited 2 years to find this at Best Buy. It’s everything my grandson wanted. It works great and very easy to set up. I purchased the XBox Ultimate Game Pass with this and he’s having a great time. I’m not a techie so I can go into a lot of detail about that aspect but it’s a great console. I went with this one over the digital one because he had a lot of games on discs.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Series X 1 Month Review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using my series x for about a month now. No complaints. It's snappy in every measure and quick resume is a handy feature. I've noticed some games that require an internet connection don't work as well with that feature. They have to "sign in" again which interrupts the seamless transition. Way better than a xbox one. Especially compared to that launch. Don't expect the user interface to be any different. That part looks exactly the same.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Surprised by the speed

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, the updated graphics are nice but they aren't going to blow you away. The speed is what makes it so great. I have very little time to play during the week and this thing has really allowed me to get more time in than usual. I turn it on and it's instantly booted up. Plus I can have 6 different games running concurrently at the same time that I can switch back and forth to play. Throw in all of games you get with Gamepass and you can't go wrong with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An Actual Box for gaming

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been running this since the release date, no hiccups discovered yet and the heat dispensed seems average to me considering the power it is generating. The console is very heavy considering the size, which I thought would be awkward considering the shape, however it isn't. I do miss however, and I wasn't even paying attention all this time that some ports were removed, because since the Xbox One release they have been on all the consoles. The HDMI In and IR Blaster ports are gone, which means I now I have to fiddle with another remote in the occasional time I want to watch TV. Not a deal breaker, but be warned if this is important, you may have to route your setup differently. I do not use the controller so no input there, I prefer the Elite versions. Boot up time is very quick, and quick resume is awesome. It's nice to get back into gaming quickly and smoothly. I do not hear any loud fan noises or unusual bluray drive sounds. Dumb me at first placed the game disc in upside down (I have it standing up and didn't process the drive was probably backwards from what I would assume since it is close to the edge) and thought the drive was bad, the system failed to notice the disc was upside down and it didn't spit it back out. Guess I was too eager to boot it up and play. :) It was a nice jump from the Xbox X, but I could see where coming from an even older model would really be a wow factor. I am surprised MS didn't price these higher coming out the gate, but am thankful. The expansion memory card works flawlessly, however the size available at launch and the price of almost half the console doesn't make it worth it right now unless you really game a LOT of titles at once and don't have time to shuffle them around on the hard drives.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox x

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming console I’ve ever bought! In stock at my location too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son has been waiting quite some time for an upgrade. We were finally able to make it happen. He loves it

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Huge Upgrade!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgraded from a One X that was 7 years old & beginning to have some issues. From the second I plugged this new one in, it was AMAZING! The graphics, the speed… everything absolutely top notch. Highly recommend, if you are hesitant, don’t be. No regrets on this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Christmas

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pristine console, works amazingly and still hasnt had issues. Great christmas gift

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Yay!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics are great, and my games load faster now..

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sons Christmas

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son for Christmas and it has been great to play games with him.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics, Speed

    Rated 5 out of 5 stars

    Amazing console!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the console! Super fast and great graphics. Very powerful and comes with a nice controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    As expected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and doesn’t take up much space. Price is on the higher side but you get what you pay for.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Nothing like it!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy pickup experience. Beautiful packaging and unboxing experience. The difference is night and day with Forza Horizon 4. This lives up to all expectations. I don't know why this beauty got negative reviews over no being able to pre order it? Demand is high for a reason. Great job Microsoft and Best Buy.

    I would recommend this to a friend