Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$738.00

Customer reviews

Rating 4.9 out of 5 stars with 36850 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 178 Showing 3,541-3,560 of 36,850 reviews
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    A much needed upgrade

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After my Xbox One X bricked on me, it was time to make the upgrade to the XBox Series X. With the faster installation and load times and enhanced graphics this was one of the best purchases I have made in a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Highly recommend best buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent selection for purchasing and easy process for alternate person in store pick up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent machine!! Love it

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a phenomenal product! I absolutely love it. It is working so incredibly well and I am so fortunate to have this item. What an improvement from the old Xbox one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Deal

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son has been wanting this Xbox since it came out. I could not afford it and everytime Christmas and his birthday came, he hopes were let down. Well this year I was able to get in my budget. It's a great system to have. Best Buy’s no interest credit card plan is the best option for parents who can’t afford to buy stuff. Thanks Best Buy - my son will be very Happy this Christmas.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox console

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good console. It meets expectations and beyond.

    I would recommend this to a friend
  • Pros mentioned:
    Load times
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Great if you have an existing Xbox library

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine is a work horse compared to the original Xbox One. The interface remains the same but the load times are so fast. The machine can run hot, even when standing upright. Still has some kinks to work out from an interface perspective. Well worth owning if you want to play your existing Xbox library with a greater user experience.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    One of my best purchases - PS5

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works wonderfully. I really enjoy playing my favorite video games.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    So far its awesome

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had the new one for a few months and yet this console is rather awesome with the graphivs on a 4k tv. I was rather surprised by this high quality graphics and the ease of using the console itself.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    gaming

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product and performance easy to unpack from packaging

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox x

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son absolutely loves it. Best Christmas gift he said

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! My son's its loved! He's very happy!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Xbox. Got one for me and the hubby. The load times are faster and the graphics are better. The heating is the issue. I would advise to get a dust cover but so far it hasn’t over heated to the point that it shuts down. Storage is weird. So it will hold x|s and Xbox one games but if you have the old external storage, it will not play from that. You have to move them to internal to play and use the external for storage literally. With games being 100g, it still only holds so many games. I would advise to buy the internal storage that can hold more than 1tb.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    xbox for life

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my new Xbox X is awesome I love it. it was smaller than I thought and I'm glad I didn't let my friend's opinion cloud my decision. it is very quiet, and not too much energy is being used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in love with this console! Higher visual quality compared to my Xbox one! Definitely worth the price especially with a game pass subscription.Quick start up, games load fast and the beta cloud gaming is an amazing feature that is definitely going to change the future of gaming. Storage of games is wild especially with the cloud gaming feature since you don’t have to download and use up that space for some games you just want to try out. Highly recommend this product if you are looking for an upgraded Xbox one. I have an elite controller so I don’t really use the one included but it comes with batteries so it’s good for a starter controller if this is your first Xbox.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 4 out of 5 stars

    Thousands of hours of entertainment.

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned several Xbox’s throughout the years, and I would say this one is the best. Games look great, plays well, and couple with the games pass, you have thousands of hours of entertainment at your fingertips. Only quark is I had some difficulty with it getting connected and staying connected to WiFi. I’m guessing it was a software related issue as it seems to work fine now after several updates.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    BESTplace2BUY

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. Easy to use. Great graphics and load times

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Beast of a Console

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new generation of Xbox is a beast! Flawless UI, fast start up and loading of games not to mention the quick resume is awesome! The controller is slightly smaller than my elite controller but still feels perfect in my hands. The graphics on the games are phenomenal! Absolutely amazing! This console is perfect for the hardcore Xbox fan!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Xbox X

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my husband for his birthday. It was a definite upgrade from his 360. It’s quick, graphics are amazing, and storage is plenty.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox console

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an upgraded son loves playing his new game

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    What a game console should be.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is what a game console should be. Xbox has finally caught up to my TV's technology. Every action is responsive. The menus are fast. The game loads are fast. The graphics at 60 fps are smoother. Don't buy from the scalpers. Best Buy's website does a great job of making it harder for bots and scalpers.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to hear you found the next-generation gaming experience you were looking for in your new Xbox Series X Console! Whether it be the near-instant load times, optimized features and capabilities, or simply the whole package overall, we're happy you are enjoying the hosted gameplay. Thank you for sharing your thoughts! We appreciate your feedback, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft